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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Mildblend - Chicago

Iron Heart Retailers
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  • C
    Chris
    Raw and Unwashed
    Joined: 28 Jun 2010

    Closest IH retailer yet- only 1,100 miles away…

    last edited by 7 Dec 2016, 02:10 1 Reply Last reply Reply Quote 0
    • L
      Lindsey
      Joined: 14 Sept 2016

      Cheers chaps @Mildblend Supply Co. for the great blog feature  😉

      https://mildblend.com/blogs/news/iron-heart-denim-at-mildblend-supply-co-chicago

      last edited by 13 Dec 2016, 15:07 1 Reply Last reply Reply Quote 0
      • A
        Anesthetist
        見習いボス
        Joined: 14 May 2011

        5 hours from St Louis, we will be making the pilgrimage soon [emoji106]

        Sent from my iPhone using Tapatalk

        IG: bluehandsslim

        last edited by 13 Dec 2016, 18:05 1 Reply Last reply Reply Quote 0
        • X
          xtcclassic
          啓蒙家
          Joined: 13 Feb 2012

          @Anesthetist it takes you five hours? Outta my way, lol, or I'll be the guy in the silver Mazda3 blasting past you on the right. 😃

          last edited by 15 Dec 2016, 06:47 1 Reply Last reply Reply Quote 0
          • X
            xtcclassic
            啓蒙家
            Joined: 13 Feb 2012

            @Dion:

            They love the 777 cut.

            Clearly. I hope they plan on stocking more cuts in the future, as well as shirts. But I'm stoked to see IH in the Midwest regardless.

            last edited by 15 Dec 2016, 06:55 1 Reply Last reply Reply Quote 0
            • M
              motojobobo
              啓蒙家
              Joined: 22 Aug 2015

              I was there ten days ago and that first visit got Mildblend a very satisfied customer. I bought a pair of SA 103 and N&F Elephant 5. The N&F was a perfect fit, and is my first heavy denim. They did a perfect job hemming my two purchases, plus a third one IH 634S 14 which I had mail ordered from SE.
              Nice store and great service. Look forward to dropping in next time I'm in Chicago.

              The journey is the objective.

              last edited by 24 Feb 2017, 01:42 1 Reply Last reply Reply Quote 0
              • D
                Danimal506
                Haraki san Expert
                Joined: 13 Aug 2019

                Went in today for my first time and had a VERY unique experience.

                At first I was overwhelmed by the great selection of Iron Heart denim and other goods.

                Then from the back room I overhear the owner of the store verbally abusing her new puppy whom she brought to the store. She was swearing and yelling things like “I should put a cigarette out on your eye rows!” And “What’s wrong with you?! Are you retarded?! I knew I should have bought a f***ing Dalmatian! Stupid dog.”

                I told the other clerks she’s crazy and walked out. Never going back.

                I just joined the forums but unfortunately this has to be my first post.

                WTB:
                IHC-06
                IHSW-70 L or XL
                UHF Pillow Cover

                last edited by 14 Aug 2019, 04:19 1 Reply Last reply Reply Quote 0
                • M
                  mclaincausey
                  見習いボス
                  Joined: 12 Apr 2013

                  Just back from Chicago, wish I'd known!

                  Think it, be it.

                  last edited by 14 Aug 2019, 17:54 1 Reply Last reply Reply Quote 0
                  • B
                    Bfd70
                    Raw and Unwashed
                    Joined: 22 Mar 2018

                    Strange and suspicious. I’m in Chicago and have been there dozens of times. It sounds out of character for anyone I’ve encountered there.

                    last edited by 8 Sept 2019, 12:40 1 Reply Last reply Reply Quote 0
                    • D
                      Danimal506
                      Haraki san Expert
                      Joined: 13 Aug 2019

                      *edit

                      WTB:
                      IHC-06
                      IHSW-70 L or XL
                      UHF Pillow Cover

                      last edited by 3 Oct 2019, 15:44 1 Reply Last reply Reply Quote 0
                      • D
                        denimator
                        Joined: 25 Nov 2022

                        Not sure of their store experience, but their online customer service is unprofessional and pathetic for a stockist that carries big brands like Iron Heart and Stevenson Overall. After the purchase,  it's a struggle and an endless wait just to get a response from them.

                        I purchased an XHS 25oz from their website on 24th. They sent me a 21oz UHR in error. I contacted them about it, but only after the second contact they responded and sent a return shipping label. I dropped off the jeans at Fedex but now I must wait for the jeans to be delivered to them so that they can verify I haven't sent them a brick before they ship me the 25oz that I purchased.

                        Really small-minded of them if they think that a person purchasing an expensive 25oz Iron Heart will scam them out of a pair. Sucks for me that I have to wait for a full delivery-and-return to complete before they send me the right pair. All because of their oversight. More frustrating is their response that needs at least a few petitions.

                        😞

                        last edited by 1 Dec 2022, 19:18 1 Reply Last reply Reply Quote 0
                        • G
                          goosehd
                          Mod Squad
                          Joined: 8 Apr 2016

                          @denimator I am not a fan of airing grievances on a forum that the other party is not active on…This is an unfair way to deal with grievances especially if we are only presented with one side of the story.

                          These issues are best solved between the buyer and the seller privately.

                          I'm tempted to delete this post, but will wait on others to chime in before doing so or taking any further actions.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by 1 Dec 2022, 20:12 1 Reply Last reply Reply Quote 0
                          • D
                            denimator
                            Joined: 25 Nov 2022

                            @goosehd:

                            @denimator I am not a fan of airing grievances on a forum that the other party is not active on…This is an unfair way to deal with grievances especially if we are only presented with one side of the story.

                            These issues are best solved between the buyer and the seller privately.

                            I'm tempted to delete this post, but will wait on others to chime in before doing so or taking any further actions.

                            I would love to resolve it with them if they responded to emails, or picked up the phone, or if the mailbox on their phone was not full.

                            In simple words, I am just frustrated and wanted to vent. The experience was quite different from any of the premium stockists in the country I have dealt with in the past.

                            I am new to this forum - maybe I have broken a rule in frenzy. Feel free to delete it.

                            last edited by 1 Dec 2022, 20:56 1 Reply Last reply Reply Quote 0
                            • G
                              goosehd
                              Mod Squad
                              Joined: 8 Apr 2016

                              This is the busiest time of year for many retailers and with many businesses currently understaffed, this could be a simple not being able to do all things in a timely manner and not something nefarious.

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by 1 Dec 2022, 21:01 1 Reply Last reply Reply Quote 0
                              • 68degreesorless6
                                68degreesorless
                                Haraki san Student
                                Joined: 19 Jul 2021

                                I respectfully disagree with goose. I appreciate denimator's feedback. I come to this forum for product and industry knowledge. Retailer feedback is an important part of that for me. I recognize the feedback will inherently contain bias and I accept that. The retailers are just as welcome to join the forum as any of us, correct?

                                last edited by 1 Dec 2022, 21:21 1 Reply Last reply Reply Quote 0
                                • G
                                  goosehd
                                  Mod Squad
                                  Joined: 8 Apr 2016

                                  It’s not a matter of can they join, but with a million different avenues to voice and air grievances, can they monitor and respond to all of the complaints.

                                  How would you feel if a grassroots campaign was started to shut down your organization or favourite vendor, and there was no way to respond or even know of the situation until the issues were out of hand.

                                  I wholeheartedly believe in that personal issues and complaints are between the two parties and should be handled accordingly.

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by 1 Dec 2022, 21:33 1 Reply Last reply Reply Quote 0
                                  • J
                                    Jett129
                                    見習いボス
                                    Joined: 17 Aug 2011

                                    Something that’s a common theme on the Forum is that when it comes to Customer Service,there’s Iron Heart,and then there’s everybody else. I’ve dealt,over the years, with 6 different retailers that sell IH,and they’re all good/OK,but again not Iron Heart. From my,personal,experience I have found the closest to IH is Rivet and Hide.

                                    last edited by 1 Dec 2022, 22:11 1 Reply Last reply Reply Quote 0
                                    • BeeFreeB
                                      BeeFree
                                      Raw and Unwashed
                                      Joined: 9 Oct 2022

                                      They don’t get a lot in but it’s great to see someplace in Chicago carrying some nice brands!

                                      last edited by 11 Jan 2023, 15:44 1 Reply Last reply Reply Quote 0
                                      • indigo_nicoI
                                        indigo_nico
                                        Joined: 1 Sept 2024

                                        just dropping in to say i love this shop and everyone, including luke the owner, i’ve dealt with has been nothing but helpful and professional.

                                        ih-634s-uhr
                                        ihj-114-blk

                                        last edited by 9 Sept 2024, 21:58 1 Reply Last reply Reply Quote 1
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