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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      When we do have a sale, Paula will look through all the recent orders and if someone has bought an item that is going into the sale and it is not the last one in that size/ colour, she will reach out and offer store credit….

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • louisboscoL
        louisbosco
        啓蒙家
        Joined:

        sorry last reply i promise. mods if unacceptable, please move it to another thread.

        RE: sale.

        it's the same if any retailer keeps on going on sale. then the customers will always look forward towards the sale and not buy anything full price. in the long term, this impacts a retailer greatly as nobody will ever look to come in and buy anything unless there is a sale. unfortunately, for a small business, unlike the heavyweights like H&M or Uniqlo, we do not have an extensive product line where certain items can cover the shortfall of the items that are going into sale.

        at that point, the majority of your customers will most likely only come in only when there's a sale.

        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

        • Harvey Specter
        last edited by 1 Reply Last reply Reply Quote 0
        • gaseousclayG
          gaseousclay
          Joined:

          @louisbosco:

          sorry last reply i promise. mods if unacceptable, please move it to another thread.

          RE: sale.

          it's the same if any retailer keeps on going on sale. then the customers will always look forward towards the sale and not buy anything full price. in the long term, this impacts a retailer greatly as nobody will ever look to come in and buy anything unless there is a sale. unfortunately, for a small business, unlike the heavyweights like H&M or Uniqlo, we do not have an extensive product line where certain items can cover the shortfall of the items that are going into sale.

          at that point, the majority of your customers will most likely only come in only when there's a sale.

          Like J.Crew and their perpetual sales. They offer some nice 3rd party stuff and i'm not opposed to their sales by any means, but every week they're discounting something. They've closed 50 stores last year and will close another 20 this year. Not surprised at all. When I see their discounts I look at their stuff and tell myself i'd never pay full price for anything they offer. When they mark stuff down every week they're saying, "we can't sell this stuff at full price so we're letting it go @ 60% off. They're still probably making a small profit when you consider where their stuff is made but the perception is that their product isn't worth paying full price for.

          WTB:
          IHSH-129 size L (blue)
          IHSH-19

          last edited by 1 Reply Last reply Reply Quote 0
          • mclaincauseyM
            mclaincausey
            見習いボス
            Joined:

            And J Crew have outlets.

            I'm glad I'm not in retail or merchandising. It's really hard.

            Think it, be it.

            last edited by 1 Reply Last reply Reply Quote 0
            • ShoremanS
              Shoreman
              Joined:

              @Steffen:

              ^ That, with the only Exception that if my Local Dealer when I ask him if he has Sale Next Week and he says No I´ll probably be pissed. Online no one can expect to get those Infos not from IH and especially not from Eastdane, the People who work there are Lemmings, if one of them would give such Infos away, incase he even has them, he would most certanly get fired.

              This has happened to me before and it did bother me, at the time. If the SA’s are aware there will be a promotion the following week and someone asks you about potential upcoming sales, I don’t see an issue in divulging that information. Otherwise, rather than be intentionally deceived, i’d prefer the honest answer outlined by Giles above.

              Meek, mild and dishonest with a special place in Hell.

              last edited by 1 Reply Last reply Reply Quote 0
              • louisboscoL
                louisbosco
                啓蒙家
                Joined:

                @mclaincausey:

                And J Crew have outlets.

                I'm glad I'm not in retail or merchandising. It's really hard.

                i suppose just from personal experience with that fast fashion company where i used to work..

                their role with merchandising is that, they have their priority products which are produced at a greater margin that'll never go into sale, or at the very least the remnants of that season. their usually low in quantity but has a higher price point. and there's stuff where they plan for and receive that are absolutely huge in quantity. when you've received something like that, you immediately know that it'll go into sale without a doubt.

                at the same time, with planning. their reorder point/ replenishment seems off to me and unpredictable. i'm not sure if that's because the australian market is on opposite ends to the rest of the world. but i can only speak for the australian seasons and not european/us seasons

                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                • Harvey Specter
                last edited by 1 Reply Last reply Reply Quote 0
                • BloodnThunderB
                  BloodnThunder
                  Raw and Unwashed
                  Joined:

                  Personally, if I bought an item full price and it went on sale the next day I wouldn't care and wouldn't contact the retailer asking for a refund/credit.  I paid full price because I thought the thing was worth what I paid.

                  IG: Shadesofindig0

                  last edited by 1 Reply Last reply Reply Quote 0
                  • neph93N
                    neph93
                    見習いボス
                    Joined:

                    @BloodnThunder:

                    Personally, if I bought an item full price and it went on sale the next day I wouldn't care and wouldn't contact the retailer asking for a refund/credit.  I paid full price because I thought the thing was worth what I paid.

                    ^ this

                    «Stevie Heighway on the wing!
                    We had dreams, and songs to sing…»

                    • Dame Vera Lynn
                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      My views exactly, but it buys us more love to reach out than not to…...

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • louisboscoL
                        louisbosco
                        啓蒙家
                        Joined:

                        @BloodnThunder:

                        I paid full price because I thought the thing was worth what I paid.

                        and love for the brand itself.

                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                        • Harvey Specter
                        last edited by 1 Reply Last reply Reply Quote 0
                        • Stuart.TS
                          Stuart.T
                          Raw and Unwashed
                          Joined:

                          Whats up with this weather today? It's fucking freezing…I wish it was 34 c again...oh wait, no I don't.. glory be my boys can breathe again.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • SeulS
                            Seul
                            Joined:

                            For the first time in 9 weeks the weather forecast has changed the predicted temperatures in a downward way…  Friday it'll be not 21, but 20C°!..

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Stuart.TS
                              Stuart.T
                              Raw and Unwashed
                              Joined:

                              @Seul your hand has a softer, more feminine quality than I'd imagined. Really quite exquisite…and who does your nails sister?!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Matty123M
                                Matty123
                                Raw and Unwashed
                                Joined:

                                @Seul I’m gonna have to put up or shut up regarding heavy IH gear in the heat. It’s currently 95F here with 70% humidity and I have the 888 xhsib arriving tomorrow.  😉

                                Maybe so. Maybe not

                                last edited by 1 Reply Last reply Reply Quote 0
                                • gaseousclayG
                                  gaseousclay
                                  Joined:

                                  The world is full of d-bags. Took my son to McDonald's yesterday and some dude who looked like he was on steroids was at the counter returning a burger, which I presume had a hair on it, or some such thing. He wanted a new one made for him, which is fair, but then proceeds to tell the cashier, "what are you gonna do for me since i've been inconvenienced? A chocolate shake would be fair. I mean, I'm no cheapskate; i've got $3000 in the bank and $100 cash on me right now."

                                  I don't get how some people are so entitled. He says he's not a cheapskate but then asks for a free shake which is the very definition of being a cheapskate. And he takes it out on the cashier who's not making enough money to put up with his crap.  ::)

                                  WTB:
                                  IHSH-129 size L (blue)
                                  IHSH-19

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • tvenutoT
                                    tvenuto
                                    Raw and Unwashed
                                    Joined:

                                    Working at McDonald’s is something every young person should do. It makes you quite driven to do (or not do) whatever is needed to not work there ever again.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      Or KFC?…

                                      https://www.bbc.co.uk/news/world-us-canada-45291978

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • dave28D
                                        dave28
                                        Joined:

                                        @gaseousclay:

                                        The world is full of d-bags. Took my son to McDonald's yesterday and some dude who looked like he was on steroids was at the counter returning a burger, which I presume had a hair on it, or some such thing. He wanted a new one made for him, which is fair, but then proceeds to tell the cashier, "what are you gonna do for me since i've been inconvenienced? A chocolate shake would be fair. I mean, I'm no cheapskate; i've got $3000 in the bank and $100 cash on me right now."

                                        I don't get how some people are so entitled. He says he's not a cheapskate but then asks for a free shake which is the very definition of being a cheapskate. And he takes it out on the cashier who's not making enough money to put up with his crap.  ::)

                                        That's why I would never move to a big City. You just get more d-bags in industrial quantities

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • JCMx800J
                                          JCMx800
                                          Raw and Unwashed
                                          Joined:

                                          I have a IHUK package inbound, to make everything safe I changed to delivery to a DPD pick-up Shop.
                                          Delivery guy did not found the shop today and I am not at home the next days.

                                          Les Paul -> ProCo Rat -> Super HardOn -> JCM800 Low Input
                                          XXX

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • UnTuckedU
                                            UnTucked
                                            Joined:

                                            On the bus from Mildenhall to Heathrow, and this lady keeps making phone calls… Not like quiet, considerate calls... Like, Drill Sergeant barking orders at dumb Privates loud.....

                                            And now, I think she's eating crisps, but it sounds more like a garbage disposal grinding bricks.

                                            In search of:
                                            IHV-04, med.
                                            IHSH-185, large
                                            IHSH-186, large (khaki, and green)

                                            last edited by 1 Reply Last reply Reply Quote 0
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