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    Discover our "What Is?" section to learn more about denim!

    Random questions to which you seek an answer

    The Resource Centre
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    • neph93N
      neph93
      見習いボス
      Joined:

      @Giles:

      Or Neph making us work our butts off… 😃 😃 😃 😃 😃

      Just want everyone to avail themselves of the best customer service in the universe in the same way I do [emoji23]

      «Stevie Heighway on the wing!
      We had dreams, and songs to sing…»

      • Dame Vera Lynn
      last edited by 1 Reply Last reply Reply Quote 0
      • ChrisC
        Chris
        Raw and Unwashed
        Joined:

        Unrelentingly?

        last edited by 1 Reply Last reply Reply Quote 0
        • gaseousclayG
          gaseousclay
          Joined:

          @Giles I think I already know the answer to this but i'll ask anyways. Do you ever get Instagram 'influencers' who ask for free shwag? Do you basically tell them to take a flying f*ck through a rolling donut?  😃

          WTB:
          IHSH-129 size L (blue)
          IHSH-19

          last edited by 1 Reply Last reply Reply Quote 0
          • neph93N
            neph93
            見習いボス
            Joined:

            @Chris:

            Unrelentingly?

            To the point of infuriation.

            «Stevie Heighway on the wing!
            We had dreams, and songs to sing…»

            • Dame Vera Lynn
            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              @gaseousclay:

              @Giles I think I already know the answer to this but i'll ask anyways. Do you ever get Instagram 'influencers' who ask for free shwag? Do you basically tell them to take a flying f*ck through a rolling donut?  😃

              We use "Enchant" (https://www.enchant.com/) for our email management (and love it by the way).  Here is the "canned response" that gets used - It's filed under request for freebies….....

              _Thanks for your kind note, we are delighted that you follow Iron Heart and love our products.

              We receive many requests from individuals - like yourself - who have a fantastic Instagram presence, offering to promote Iron Heart.  Unfortunately we cannot provide free or discounted clothing/outfits to everyone who asks.  We  have lots of loyal, repeat customers who never request a discount, and post pictures on Instagram, our forum and other social media.

              I hope you understand, and thanks again for your interest and support._

              I was asked by some guy the other day if he could get free stuff and become a "brand ambassador", My response was something along the lines of:

              "Why?  We already have tens of thousands of brand ambassadors"

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • gaseousclayG
                gaseousclay
                Joined:

                Haha, that's great

                Sent from my SPH-L710 using Tapatalk

                WTB:
                IHSH-129 size L (blue)
                IHSH-19

                last edited by 1 Reply Last reply Reply Quote 0
                • SeulS
                  Seul
                  Joined:

                  How come you're not offering Gav money not to wear IH Giles?..

                  last edited by 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    I wanted to, then I realised I'd have to do the same for you and it would just get too damn expensive….

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 1 Reply Last reply Reply Quote 0
                    • SeulS
                      Seul
                      Joined:

                      No luck trying to hop on that train  😞

                      last edited by 1 Reply Last reply Reply Quote 0
                      • A
                        AlanJ
                        Joined:

                        Anyone know if the link still exists, were i can see the stuff i've bought over time?

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          In the shop?  Or roll-call?

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AnesthetistA
                            Anesthetist
                            見習いボス
                            Joined:

                            Don't let my wife find that link  ??? ??? ??? ???

                            IG: bluehandsslim

                            last edited by 1 Reply Last reply Reply Quote 0
                            • A
                              AlanJ
                              Joined:

                              @Giles:

                              In the shop?  Or roll-call?

                              Shop @Giles

                              last edited by 1 Reply Last reply Reply Quote 0
                              • neph93N
                                neph93
                                見習いボス
                                Joined:

                                @Anesthetist:

                                Don't let my wife find that link  ??? ??? ??? ???

                                Ha… I have a recurrent nightmare about my wife finding my account history open some day.

                                «Stevie Heighway on the wing!
                                We had dreams, and songs to sing…»

                                • Dame Vera Lynn
                                last edited by 1 Reply Last reply Reply Quote 0
                                • rocketR
                                  rocket
                                  Joined:

                                  @jonesy4885 go to the shop home page >> click at the top on my account >> click on order history and details, voilà

                                  rocketrocksrox 🤙🏼🤙🏾

                                  It's all humbug, like everywhere
                                  R.I.P. Geo

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • A
                                    AlanJ
                                    Joined:

                                    ^ Shit, I was signed into the forum, and just assumed I was signed into the shop as well.
                                    Cheers @rocket

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • rocketR
                                      rocket
                                      Joined:

                                      you are welcome and nope different gigs….

                                      rocketrocksrox 🤙🏼🤙🏾

                                      It's all humbug, like everywhere
                                      R.I.P. Geo

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • S
                                        Snowy
                                        Joined:

                                        @Anesthetist:

                                        Don't let my wife find that link  ??? ??? ??? ???

                                        😃

                                        Should get the IH-Cleanwipe service, where your order history is wiped clean after every order, for a nominal donation fee 😉

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • StoneMagnetS
                                          StoneMagnet
                                          Joined:

                                          Hi everyone; 'Random questions…' seems like the most appropriate place to ask this:

                                          On Wesco lace-up boots, what's origin/function of the fanned leather 'tassle' one sees emerging from beneath the laces? Any relation to the similar-looking things one sees on old-fashioned golf shoes?

                                          Actually, while I'm here, one more: has anyone ever had any bad experiences accidentally dyeing bath enamel by soaking your new strides? I've recently purchased a pair of indigo/indigo 666s, but I'm staying with my sister-in-law for a few weeks and desperate though I am to soak 'em and get on my way, I'm equally keen not redecorate her lovely bathtub… I appreciate I could just use a big bucket or something, but to my mind it just doesn't have the same romance…

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Unless the enamel is really old, scoured and matt, then there should be no long lasting staining.  That's why enamel is used for baths and the like.

                                            Kilties are to protect the tongue from getting chewed up by the laces when they are covered in grit, dirt and sand.

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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