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    Visit the new Iron Heart showroom - Hackney Wick, London

    Random questions to which you seek an answer

    The Resource Centre
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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Or Neph making us work our butts off… 😃 😃 😃 😃 😃

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • neph93N
        neph93
        見習いボス
        Joined:

        @Giles:

        Or Neph making us work our butts off… 😃 😃 😃 😃 😃

        Just want everyone to avail themselves of the best customer service in the universe in the same way I do [emoji23]

        «Stevie Heighway on the wing!
        We had dreams, and songs to sing…»

        • Dame Vera Lynn
        last edited by 1 Reply Last reply Reply Quote 0
        • ChrisC
          Chris
          Raw and Unwashed
          Joined:

          Unrelentingly?

          last edited by 1 Reply Last reply Reply Quote 0
          • gaseousclayG
            gaseousclay
            Joined:

            @Giles I think I already know the answer to this but i'll ask anyways. Do you ever get Instagram 'influencers' who ask for free shwag? Do you basically tell them to take a flying f*ck through a rolling donut?  😃

            WTB:
            IHSH-129 size L (blue)
            IHSH-19

            last edited by 1 Reply Last reply Reply Quote 0
            • neph93N
              neph93
              見習いボス
              Joined:

              @Chris:

              Unrelentingly?

              To the point of infuriation.

              «Stevie Heighway on the wing!
              We had dreams, and songs to sing…»

              • Dame Vera Lynn
              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                @gaseousclay:

                @Giles I think I already know the answer to this but i'll ask anyways. Do you ever get Instagram 'influencers' who ask for free shwag? Do you basically tell them to take a flying f*ck through a rolling donut?  😃

                We use "Enchant" (https://www.enchant.com/) for our email management (and love it by the way).  Here is the "canned response" that gets used - It's filed under request for freebies….....

                _Thanks for your kind note, we are delighted that you follow Iron Heart and love our products.

                We receive many requests from individuals - like yourself - who have a fantastic Instagram presence, offering to promote Iron Heart.  Unfortunately we cannot provide free or discounted clothing/outfits to everyone who asks.  We  have lots of loyal, repeat customers who never request a discount, and post pictures on Instagram, our forum and other social media.

                I hope you understand, and thanks again for your interest and support._

                I was asked by some guy the other day if he could get free stuff and become a "brand ambassador", My response was something along the lines of:

                "Why?  We already have tens of thousands of brand ambassadors"

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • gaseousclayG
                  gaseousclay
                  Joined:

                  Haha, that's great

                  Sent from my SPH-L710 using Tapatalk

                  WTB:
                  IHSH-129 size L (blue)
                  IHSH-19

                  last edited by 1 Reply Last reply Reply Quote 0
                  • SeulS
                    Seul
                    Joined:

                    How come you're not offering Gav money not to wear IH Giles?..

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      I wanted to, then I realised I'd have to do the same for you and it would just get too damn expensive….

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • SeulS
                        Seul
                        Joined:

                        No luck trying to hop on that train  😞

                        last edited by 1 Reply Last reply Reply Quote 0
                        • A
                          AlanJ
                          Joined:

                          Anyone know if the link still exists, were i can see the stuff i've bought over time?

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            In the shop?  Or roll-call?

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AnesthetistA
                              Anesthetist
                              見習いボス
                              Joined:

                              Don't let my wife find that link  ??? ??? ??? ???

                              IG: bluehandsslim

                              last edited by 1 Reply Last reply Reply Quote 0
                              • A
                                AlanJ
                                Joined:

                                @Giles:

                                In the shop?  Or roll-call?

                                Shop @Giles

                                last edited by 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  @Anesthetist:

                                  Don't let my wife find that link  ??? ??? ??? ???

                                  Ha… I have a recurrent nightmare about my wife finding my account history open some day.

                                  «Stevie Heighway on the wing!
                                  We had dreams, and songs to sing…»

                                  • Dame Vera Lynn
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • rocketR
                                    rocket
                                    Joined:

                                    @jonesy4885 go to the shop home page >> click at the top on my account >> click on order history and details, voilà

                                    rocketrocksrox 🤙🏼🤙🏾

                                    It's all humbug, like everywhere
                                    R.I.P. Geo

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • A
                                      AlanJ
                                      Joined:

                                      ^ Shit, I was signed into the forum, and just assumed I was signed into the shop as well.
                                      Cheers @rocket

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • rocketR
                                        rocket
                                        Joined:

                                        you are welcome and nope different gigs….

                                        rocketrocksrox 🤙🏼🤙🏾

                                        It's all humbug, like everywhere
                                        R.I.P. Geo

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • S
                                          Snowy
                                          Joined:

                                          @Anesthetist:

                                          Don't let my wife find that link  ??? ??? ??? ???

                                          😃

                                          Should get the IH-Cleanwipe service, where your order history is wiped clean after every order, for a nominal donation fee 😉

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • StoneMagnetS
                                            StoneMagnet
                                            Joined:

                                            Hi everyone; 'Random questions…' seems like the most appropriate place to ask this:

                                            On Wesco lace-up boots, what's origin/function of the fanned leather 'tassle' one sees emerging from beneath the laces? Any relation to the similar-looking things one sees on old-fashioned golf shoes?

                                            Actually, while I'm here, one more: has anyone ever had any bad experiences accidentally dyeing bath enamel by soaking your new strides? I've recently purchased a pair of indigo/indigo 666s, but I'm staying with my sister-in-law for a few weeks and desperate though I am to soak 'em and get on my way, I'm equally keen not redecorate her lovely bathtub… I appreciate I could just use a big bucket or something, but to my mind it just doesn't have the same romance…

                                            last edited by 1 Reply Last reply Reply Quote 0
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