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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • AetasA
      Aetas
      見習いボス
      Joined:

      Second delivery with DPD. Thanks to the live tracking, I am not missing the friendly UPS man.
      Even the kids knew, that a parcel will arrive and no one had to interrupt triple-headed toothbrushing when the doorbell was ringing. 😃

      last edited by 1 Reply Last reply Reply Quote 0
      • FinksterF
        Finkster
        見習いボス
        Joined:

        Many thanks for the kind words (and the finger crossing) @Madame Buttonfly 
        But feel free to set me on the DPD shipping list for my next order - it's good to have a comparison between the parcel agencys.  🙂

        last edited by 1 Reply Last reply Reply Quote 0
        • Madame ButtonflyM
          Madame Buttonfly
          IHUK Crew
          Joined:

          @Finkster:

          Many thanks for the kind words (and the finger crossing) @Madame Buttonfly 
          But feel free to set me on the DPD shipping list for my next order - it's good to have a comparison between the parcel agencys.  🙂

          @Aetas thanks for the feedback and @Finkster have made a note to give you the DPD treatment next time!

          Happy weekends, everyone  😉

          AKA Mrs G

          last edited by 1 Reply Last reply Reply Quote 0
          • Max PowerM
            Max Power
            Raw and Unwashed
            Joined:

            Nevermind, I think I got it figured out now.

            @elclintor:

            > I don't care what people say.. The Max Power way is the right way…

            last edited by 1 Reply Last reply Reply Quote 0
            • Madame ButtonflyM
              Madame Buttonfly
              IHUK Crew
              Joined:

              @Max:

              Nevermind, I think I got it figured out now.

              @Max Power - hope it's all OK now, but let me know if you need any help  😉

              AKA Mrs G

              last edited by 1 Reply Last reply Reply Quote 0
              • Max PowerM
                Max Power
                Raw and Unwashed
                Joined:

                Thank you for the kind offer, but I hope it'll work out now.

                @elclintor:

                > I don't care what people say.. The Max Power way is the right way…

                last edited by 1 Reply Last reply Reply Quote 0
                • PeterP
                  Peter
                  啓蒙家
                  Joined:

                  Did UPS add an entire day for shipping to Swe?

                  last edited by 1 Reply Last reply Reply Quote 0
                  • FinksterF
                    Finkster
                    見習いボス
                    Joined:

                    After tons of orders with UPS - now my first 'experience' with Interlink/DPD … I'm very jittery    😃

                    last edited by 1 Reply Last reply Reply Quote 0
                    • FinksterF
                      Finkster
                      見習いボス
                      Joined:

                      I got my parcel today  🙂  … very quick and uncomplicated -> Interlink/DPD = top-notch!

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Madame ButtonflyM
                        Madame Buttonfly
                        IHUK Crew
                        Joined:

                        @Finkster that's great news, thanks  🙂

                        Interlink/DPD seems to be working well for most people (and remember, you can always request UPS if preferred)  😉

                        AKA Mrs G

                        last edited by 1 Reply Last reply Reply Quote 0
                        • DionD
                          Dion
                          Joined:

                          After many years of excellent experience with DPD, I had one less excellent experience today: although I waited for delivery at home using the live-tracking, the guy didn't bell, didn't leave any notice and drove straight to a parcelshop. I wonder why? I hope it was a solitary case. The item is superb though :).

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Madame ButtonflyM
                            Madame Buttonfly
                            IHUK Crew
                            Joined:

                            @den213 how annoying, but I'm glad you were pleased when you finally received the jacket.

                            UPS are in our bad books today - Axel, Matt and Sam worked bloody hard (again) to get as many orders checked, packed and shipped as possible - and then the relief UPS driver didn't show up!  When we spoke to our UPS account manager around 6pm he said the driver had turned up just after 5pm and the office was closed!  Yeah, really - 5 of us were there with a bloody great motorbike parked outside and a big sign saying "We're Open - Come In" on the door!  So all today's UPS shipments will be delayed by minimum half a day as they're not picking up till the morning (sorry).

                            Grrrrr!  😠

                            AKA Mrs G

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Pavel PipovičP
                              Pavel Pipovič
                              Joined:

                              Sorry to hear about that funny UPS driver 😞

                              UPS should offer you for this mistake for all today shipments express shipping for free…

                              btw.: made a walk yesterday and saw a stopped DPD-Truck with open backdoors while the driver sorts the parcels... I´m glad you´re not selling fragile goods 😶
                              Normally the trucks i´ve seen from the inside like UPS/DHL has shelfs/racks to sort the parcels and keep them save while driving, but the DPD-Trucks didn´t have that :-\

                              last edited by 1 Reply Last reply Reply Quote 0
                              • FinksterF
                                Finkster
                                見習いボス
                                Joined:

                                @den213:

                                I had one less excellent experience today: although I waited for delivery at home using the live-tracking, the guy didn't bell, didn't leave any notice and drove straight to a parcelshop.

                                I had exactly this experience, several times with UPS, in the last months  😠

                                Meanwhile - I mistrusting ALL the parcel companies - It's a game! .. and your only options are crossing fingers and praying.  :-\  😉

                                @Madame:

                                UPS are in our bad books today - Axel, Matt and Sam worked bloody hard (again) to get as many orders checked, packed and shipped as possible - and then the relief UPS driver didn't show up!  When we spoke to our UPS account manager around 6pm he said the driver had turned up just after 5pm and the office was closed!  Yeah, really - 5 of us were there with a bloody great motorbike parked outside and a big sign saying "We're Open - Come In" on the door!  So all today's UPS shipments will be delayed by minimum half a day as they're not picking up till the morning (sorry).

                                That's another 'generic' story  ::)

                                last edited by 1 Reply Last reply Reply Quote 0
                                • FinksterF
                                  Finkster
                                  見習いボス
                                  Joined:

                                  The usual  😠  … and not special UPS .. parcel service standart

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    That's quality right there….

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                    • FinksterF
                                      Finkster
                                      見習いボス
                                      Joined:

                                      Another company - same shit

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • DionD
                                        Dion
                                        Joined:

                                        Yep, can only confirm and have seen several times live how ''nicely'' DHL-guys treat the parcels.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • S
                                          Snowy
                                          Joined:

                                          I'd almost put money that was in Australia.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • FinksterF
                                            Finkster
                                            見習いボス
                                            Joined:

                                            Fantasy:    🙂  😘

                                            and

                                            Reality:    😞  😠

                                            last edited by 1 Reply Last reply Reply Quote 0
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