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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • Madame ButtonflyM
      Madame Buttonfly
      IHUK Crew
      Joined:

      @Finkster - marvellous that the delivery worked out (phew), and that shirt is a top cop!  😘

      AKA Mrs G

      last edited by 1 Reply Last reply Reply Quote 0
      • AetasA
        Aetas
        見習いボス
        Joined:

        Second delivery with DPD. Thanks to the live tracking, I am not missing the friendly UPS man.
        Even the kids knew, that a parcel will arrive and no one had to interrupt triple-headed toothbrushing when the doorbell was ringing. 😃

        last edited by 1 Reply Last reply Reply Quote 0
        • FinksterF
          Finkster
          見習いボス
          Joined:

          Many thanks for the kind words (and the finger crossing) @Madame Buttonfly 
          But feel free to set me on the DPD shipping list for my next order - it's good to have a comparison between the parcel agencys.  🙂

          last edited by 1 Reply Last reply Reply Quote 0
          • Madame ButtonflyM
            Madame Buttonfly
            IHUK Crew
            Joined:

            @Finkster:

            Many thanks for the kind words (and the finger crossing) @Madame Buttonfly 
            But feel free to set me on the DPD shipping list for my next order - it's good to have a comparison between the parcel agencys.  🙂

            @Aetas thanks for the feedback and @Finkster have made a note to give you the DPD treatment next time!

            Happy weekends, everyone  😉

            AKA Mrs G

            last edited by 1 Reply Last reply Reply Quote 0
            • Max PowerM
              Max Power
              Raw and Unwashed
              Joined:

              Nevermind, I think I got it figured out now.

              @elclintor:

              > I don't care what people say.. The Max Power way is the right way…

              last edited by 1 Reply Last reply Reply Quote 0
              • Madame ButtonflyM
                Madame Buttonfly
                IHUK Crew
                Joined:

                @Max:

                Nevermind, I think I got it figured out now.

                @Max Power - hope it's all OK now, but let me know if you need any help  😉

                AKA Mrs G

                last edited by 1 Reply Last reply Reply Quote 0
                • Max PowerM
                  Max Power
                  Raw and Unwashed
                  Joined:

                  Thank you for the kind offer, but I hope it'll work out now.

                  @elclintor:

                  > I don't care what people say.. The Max Power way is the right way…

                  last edited by 1 Reply Last reply Reply Quote 0
                  • PeterP
                    Peter
                    啓蒙家
                    Joined:

                    Did UPS add an entire day for shipping to Swe?

                    last edited by 1 Reply Last reply Reply Quote 0
                    • FinksterF
                      Finkster
                      見習いボス
                      Joined:

                      After tons of orders with UPS - now my first 'experience' with Interlink/DPD … I'm very jittery    😃

                      last edited by 1 Reply Last reply Reply Quote 0
                      • FinksterF
                        Finkster
                        見習いボス
                        Joined:

                        I got my parcel today  🙂  … very quick and uncomplicated -> Interlink/DPD = top-notch!

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Madame ButtonflyM
                          Madame Buttonfly
                          IHUK Crew
                          Joined:

                          @Finkster that's great news, thanks  🙂

                          Interlink/DPD seems to be working well for most people (and remember, you can always request UPS if preferred)  😉

                          AKA Mrs G

                          last edited by 1 Reply Last reply Reply Quote 0
                          • DionD
                            Dion
                            Joined:

                            After many years of excellent experience with DPD, I had one less excellent experience today: although I waited for delivery at home using the live-tracking, the guy didn't bell, didn't leave any notice and drove straight to a parcelshop. I wonder why? I hope it was a solitary case. The item is superb though :).

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Madame ButtonflyM
                              Madame Buttonfly
                              IHUK Crew
                              Joined:

                              @den213 how annoying, but I'm glad you were pleased when you finally received the jacket.

                              UPS are in our bad books today - Axel, Matt and Sam worked bloody hard (again) to get as many orders checked, packed and shipped as possible - and then the relief UPS driver didn't show up!  When we spoke to our UPS account manager around 6pm he said the driver had turned up just after 5pm and the office was closed!  Yeah, really - 5 of us were there with a bloody great motorbike parked outside and a big sign saying "We're Open - Come In" on the door!  So all today's UPS shipments will be delayed by minimum half a day as they're not picking up till the morning (sorry).

                              Grrrrr!  😠

                              AKA Mrs G

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Pavel PipovičP
                                Pavel Pipovič
                                Joined:

                                Sorry to hear about that funny UPS driver 😞

                                UPS should offer you for this mistake for all today shipments express shipping for free…

                                btw.: made a walk yesterday and saw a stopped DPD-Truck with open backdoors while the driver sorts the parcels... I´m glad you´re not selling fragile goods 😶
                                Normally the trucks i´ve seen from the inside like UPS/DHL has shelfs/racks to sort the parcels and keep them save while driving, but the DPD-Trucks didn´t have that :-\

                                last edited by 1 Reply Last reply Reply Quote 0
                                • FinksterF
                                  Finkster
                                  見習いボス
                                  Joined:

                                  @den213:

                                  I had one less excellent experience today: although I waited for delivery at home using the live-tracking, the guy didn't bell, didn't leave any notice and drove straight to a parcelshop.

                                  I had exactly this experience, several times with UPS, in the last months  😠

                                  Meanwhile - I mistrusting ALL the parcel companies - It's a game! .. and your only options are crossing fingers and praying.  :-\  😉

                                  @Madame:

                                  UPS are in our bad books today - Axel, Matt and Sam worked bloody hard (again) to get as many orders checked, packed and shipped as possible - and then the relief UPS driver didn't show up!  When we spoke to our UPS account manager around 6pm he said the driver had turned up just after 5pm and the office was closed!  Yeah, really - 5 of us were there with a bloody great motorbike parked outside and a big sign saying "We're Open - Come In" on the door!  So all today's UPS shipments will be delayed by minimum half a day as they're not picking up till the morning (sorry).

                                  That's another 'generic' story  ::)

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • FinksterF
                                    Finkster
                                    見習いボス
                                    Joined:

                                    The usual  😠  … and not special UPS .. parcel service standart

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      That's quality right there….

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                      • FinksterF
                                        Finkster
                                        見習いボス
                                        Joined:

                                        Another company - same shit

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • DionD
                                          Dion
                                          Joined:

                                          Yep, can only confirm and have seen several times live how ''nicely'' DHL-guys treat the parcels.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • S
                                            Snowy
                                            Joined:

                                            I'd almost put money that was in Australia.

                                            last edited by 1 Reply Last reply Reply Quote 0
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