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Iron Heart Forum

Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Where do we report issues with the new forum?

New Forum Frequently Asked Questions
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  • A
    AdamJ
    IHUK Crew
    Joined: 29 Jun 2017

    Very weird. I'll take a closer look

    The devil is in the detail..

    last edited by 28 Feb 2023, 15:46 1 Reply Last reply Reply Quote 0
    • G
      goosehd
      Mod Squad
      Joined: 8 Apr 2016

      @AdamJ Works for me using my phone and desktop using Safari 16.3 as the browser.

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by goosehd 28 Feb 2023, 15:53 1 Reply Last reply Reply Quote 0
      • G
        goosehd
        Mod Squad
        Joined: 8 Apr 2016

        @68degreesorless Just checking which system you are using to see if it plays a part.

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by 28 Feb 2023, 15:54 6 1 Reply Last reply 1 Mar 2023, 17:36 Reply Quote 0
        • R
          ROman
          Haraki san Prodigy
          @Matt
          Joined: 5 Jan 2015

          @Matt click on chats, when the chats come up, at the bottom left, click on all read.

          last edited by 1 Mar 2023, 00:50 M 1 Reply Last reply 1 Mar 2023, 15:14 Reply Quote 0
          • M
            Matt
            見習いボス
            Joined: 4 Oct 2011

            I don’t have that option. I’ll check on a computer, maybe there’s more options than on the phone.

            last edited by 1 Mar 2023, 01:47 1 Reply Last reply Reply Quote 0
            • T
              tody
              啓蒙家
              @AdamJ
              Joined: 24 Feb 2021

              @AdamJ said in Where do we report issues with the new forum?:

              @tody We're looking in to solutions for this at the moment

              @AdamJ Did you find a solution? Because right now on my desktop computer it seems to work pretty smoothly.

              last edited by 1 Mar 2023, 14:12 1 Reply Last reply Reply Quote 0
              • A
                AdamJ
                IHUK Crew
                Joined: 29 Jun 2017

                @tody we've not pushed any changes yet, no.

                From testing we've noticed that the more you browse and more topics you've read, images will be cached, so load quicker.

                When browsing old, longer threads on mobile I noticed initially, as the page was loading that the thread moved. But next time I returned to that thread, and the 'latest' (bottom) post, I didn't have the issue. I appreciate, it's subjective and there are a number of variables in play.

                We're hesitant to disable lazy-loading, as it will be detrimental to performance and significantly increase load time for pages.

                On the whole, I've not had the issue on bigger screens, mostly contained to loading on mobile.

                We're constantly looking in to improvements our end, but I'm glad it's a smoother experience for you currently!

                The devil is in the detail..

                last edited by 1 Mar 2023, 14:22 T 1 Reply Last reply 1 Mar 2023, 16:06 Reply Quote 0
                • M
                  Matt
                  見習いボス
                  @ROman
                  Joined: 4 Oct 2011

                  @ROman said in Where do we report issues with the new forum?:

                  @Matt click on chats, when the chats come up, at the bottom left, click on all read.

                  That worked Sam @ROman The All Read tab isn't visible on mobile which is where I typically am. It was right where you said it would be on the laptop though. Thanks.

                  last edited by 1 Mar 2023, 15:14 1 Reply Last reply Reply Quote 1
                  • T
                    tody
                    啓蒙家
                    @AdamJ
                    Joined: 24 Feb 2021

                    @AdamJ Thanks for the reply, I'll keep an eye on that. Something else: Here, ist seems, old threads have not been taken over from the old forum: https://www.ironheart.co.uk/forum/category/126/fall-winter-2021-shirts

                    last edited by 1 Mar 2023, 16:06 1 Reply Last reply Reply Quote 0
                    • A
                      AdamJ
                      IHUK Crew
                      Joined: 29 Jun 2017

                      @tody that category won't have anything in it, as seasonal shirts get moved into the parent Shirting category when they go live. I'll purge any old blank ones 👍

                      The devil is in the detail..

                      last edited by 1 Mar 2023, 16:20 T 1 Reply Last reply 1 Mar 2023, 18:59 Reply Quote 0
                      • 6
                        68degreesorless
                        Haraki san Student
                        @goosehd
                        Joined: 19 Jul 2021

                        @goosehd desktop with chrome browser

                        last edited by 1 Mar 2023, 17:36 1 Reply Last reply Reply Quote 0
                        • T
                          tody
                          啓蒙家
                          @AdamJ
                          Joined: 24 Feb 2021

                          @AdamJ said in Where do we report issues with the new forum?:

                          @tody that category won't have anything in it, as seasonal shirts get moved into the parent Shirting category when they go live. I'll purge any old blank ones 👍

                          The other categories, also in other seasons, do have threads in them, though 🤔

                          last edited by 1 Mar 2023, 18:59 1 Reply Last reply Reply Quote 0
                          • J
                            jordanscollected
                            啓蒙家
                            Joined: 13 Nov 2018

                            IHUK Crew, Talking with @Anesthetist on chat yesterday (using a mobile phone), and neither of could figure out to add a photo in a chat. there's text showing you can drag and drop, but we're stuck at that point as it doesn't make sense.

                            world tours:
                            888 Fat guy chocolate WT
                            Mad Red x2
                            Wabidashery

                            last edited by 10 Mar 2023, 14:19 1 Reply Last reply Reply Quote 0
                            • A
                              AdamJ
                              IHUK Crew
                              Joined: 29 Jun 2017

                              @jordanscollected we've rolled out that very feature today. When you're on chat you should now see the upload images button

                              Screenshot 2023-03-10 at 13.10.16.png

                              The devil is in the detail..

                              last edited by 10 Mar 2023, 14:20 1 Reply Last reply Reply Quote 0
                              • J
                                jordanscollected
                                啓蒙家
                                Joined: 13 Nov 2018

                                Timely.

                                world tours:
                                888 Fat guy chocolate WT
                                Mad Red x2
                                Wabidashery

                                last edited by 10 Mar 2023, 14:22 A 1 Reply Last reply 10 Mar 2023, 14:28 Reply Quote 1
                                • A
                                  AdamJ
                                  IHUK Crew
                                  @jordanscollected
                                  Joined: 29 Jun 2017

                                  @jordanscollected very 🙂

                                  The devil is in the detail..

                                  last edited by 10 Mar 2023, 14:28 1 Reply Last reply Reply Quote 0
                                  • AnesthetistA
                                    Anesthetist
                                    見習いボス
                                    Joined: 14 May 2011

                                    Well done!

                                    IG: bluehandsslim

                                    last edited by 10 Mar 2023, 14:50 1 Reply Last reply Reply Quote 0
                                    • endoE
                                      endo
                                      見習いボス
                                      Joined: 29 May 2020

                                      @AdamJ what do these yellow boxes mean?

                                      Bildschirm­foto 2023-03-14 um 17.01.13.png

                                      si tacuisses

                                      last edited by 14 Mar 2023, 16:05 1 Reply Last reply Reply Quote 0
                                      • A
                                        AdamJ
                                        IHUK Crew
                                        Joined: 29 Jun 2017

                                        @endo it is similar to the old forum, each yellow dot represents a 'group' you're in. As you post more, progress through groups, the more you'll have.

                                        The devil is in the detail..

                                        last edited by 14 Mar 2023, 16:08 1 Reply Last reply Reply Quote 0
                                        • endoE
                                          endo
                                          見習いボス
                                          Joined: 29 May 2020

                                          👍🏻

                                          si tacuisses

                                          last edited by 14 Mar 2023, 16:08 1 Reply Last reply Reply Quote 0
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