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    Visit the new Iron Heart showroom - Hackney Wick, London

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    • ZackBZ
      ZackB
      Haraki san Student
      @pechelman
      Joined:

      @pechelman I emailed them twice a few months ago. They never responded to the first email but they did to my more concise second email.

      last edited by 1 Reply Last reply Reply Quote 0
      • OaktaviaO
        Oaktavia
        見習いボス
        @pechelman
        Joined:

        @pechelman I emailed them immediately after placing my order and they responded the next day. But then I asked two additional questions in two separate emails a few weeks apart with no reply. It's been at least a month and a few weeks from the time I sent the second and third emails. Idk what's going on.

        IG: electricindigowizard

        "Possibly splitting hairs, but I consider @Oaktavia to be the beardy, dank High Magus of this denim game…" @neph93

        WTB: IH-526V-XHS - XL/XXL
        IHJ-32 - XL/XXL

        last edited by Oaktavia 1 Reply Last reply Reply Quote 0
        • goosehdG
          goosehd
          Mod Squad
          Joined:

          I believe it may be one of those translational issues...in the past when I asked simple questions (easily translated) that I received prompt responses. Anything complicated and it was a slow return.

          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

          last edited by 1 Reply Last reply Reply Quote 1
          • pechelmanP
            pechelman
            啓蒙家
            Joined:

            Thanks guys. They were simple emails, the first of which I sent immediately after an order to ask if they could omit drying the mid sole.

            Guess I'll try one more time.

            last edited by 1 Reply Last reply Reply Quote 0
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