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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    IRON HEART WEBSITE V5 - NEW WEBSITE LAUNCHING 18TH JANUARY

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    • Bums_FanB
      Bums_Fan
      Iron Heart Deity
      Joined:

      Trying to place an order on the IH America website.  Shipping and billing addresses are both in the United States yet I get the following message and cannot proceed with the order…

      last edited by 1 Reply Last reply Reply Quote 0
      • S
        Snowy
        Joined:

        @Alex:

        @Giles:

        @Snowy:

        **Warning Geek Mode  😃

        "CloudFront changes implemented.
        Tested via our BrowserStack tool which not only tests browsers on multiple devices, but allows you to change your location.
        I've tried Oz and can see that assets are now served from a AWS data centre in Sydney (SYD1-C2)"

        Nice one. Took me a while to follow up, but yes, can confirm on the ground it's working from the closest AWS data center - noticeably faster. For regions with slower internet connectivity, or anything not in US/UK that change will make a difference in sales. "A One-Second Delay Results in a 7% Drop in Conversions."

        **

        last edited by 1 Reply Last reply Reply Quote 0
        • Filthy2123ozjunkieF
          Filthy2123ozjunkie
          見習いボスー
          Joined:

          I just tried to order something from the iron heart America website and I get this error. @Alex @Giles

          I tried deleting the address and putting it in again and no luck. I am glad I gave this a dry run before next weeks 277 frenzy.

          last edited by 1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            Joined:

            Perfect timing! 3:13  🙂

            last edited by 1 Reply Last reply Reply Quote 0
            • Filthy2123ozjunkieF
              Filthy2123ozjunkie
              見習いボスー
              Joined:

              🙂

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                @Filthy sorry about this. I have just tested this and so has AJ and both work fine. I think th problem must be a combination of your location, device, browser, VPN settings etc. If you don’t mind DMing me those details, I can try and work out what’s going on. In the meantime we will sort out a manual order for you.

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  @Filthy order placed. We will ship this out as normal tomorrow. When you DM the details about your browsing session above, please also let me know your payment preference and we will sort that out tomorrow as well.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Filthy2123ozjunkieF
                    Filthy2123ozjunkie
                    見習いボスー
                    Joined:

                    Thanks @Alex I just sent an inquiry to the order confirmation and sent you a DM.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • neph93N
                      neph93
                      見習いボス
                      Joined:

                      @Filthy nice purchase too… I lust after these as well

                      “Some of those that work forces
                      Are the same that burn crosses”

                      • Virginia Woolf
                      last edited by 1 Reply Last reply Reply Quote 0
                      • BD81B
                        BD81
                        Iron Heart Deity
                        Joined:

                        I was looking forward to seeing the fades on the xhsib after you wore them all summer Mike. I am also eying these or the og 21oz 634

                        R.I.P. Filthy🤘

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Filthy2123ozjunkieF
                          Filthy2123ozjunkie
                          見習いボスー
                          Joined:

                          Yeah, that one picture from Endo got me. I decided to get them because all my other pairs are too big in the waist. It's gonna be a squeeze. But I should be able to stretch them out. Also I am curious about the denim. It always seems like the left leg's hand is softer than the right. So I am curious to see if the right leg will be softer, since I am right handed… @neph93

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                          • Filthy2123ozjunkieF
                            Filthy2123ozjunkie
                            見習いボスー
                            Joined:

                            @BD81 well, I am definitely going to keep wearing my other pair. The 21 Leftys are for a rainy day. I am not about to start trying to break a new pair in.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • BD81B
                              BD81
                              Iron Heart Deity
                              Joined:

                              I'm not man enough to rock the 25oz in the summer. I think I can handle 21oz though  😃

                              R.I.P. Filthy🤘

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Filthy2123ozjunkieF
                                Filthy2123ozjunkie
                                見習いボスー
                                Joined:

                                They aren't that bad. I have worn them in like 50 degrees Celsius in Saudi Arabia. Major bat wings though.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • BD81B
                                  BD81
                                  Iron Heart Deity
                                  Joined:

                                  I never heard of bat wing lol I assume it is something similar to swamp arse  😃

                                  R.I.P. Filthy🤘

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Filthy2123ozjunkieF
                                    Filthy2123ozjunkie
                                    見習いボスー
                                    Joined:

                                    I wanted to make sure all my American Counterparts realize the issue with the site on mobile has been fixed for me now! I was able to successfully place an order just now.  😃

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • W
                                      Weft 4 Dead
                                      Raw and Unwashed
                                      Joined:

                                      Hi Crew

                                      I’ve been trying to use My Alerts. I can add things to it, and click through to the product pages, but I can’t remove them with the X button. It doesn’t seem to register at all when I tap it.

                                      I’m using Safari on iOS, but I can’t get it to work on Chrome, either.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        The delete alerts function does not work, it is a known bug.  Sorry

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          @Weft:

                                          Hi Crew

                                          I’ve been trying to use My Alerts. I can add things to it, and click through to the product pages, but I can’t remove them with the X button. It doesn’t seem to register at all when I tap it.

                                          I’m using Safari on iOS, but I can’t get it to work on Chrome, either.

                                          This has been fixed now

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • W
                                            Weft 4 Dead
                                            Raw and Unwashed
                                            Joined:

                                            Nice one guys.

                                            You’ll have to feed the Web Minions.

                                            last edited by 1 Reply Last reply Reply Quote 0
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