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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • tatmantallT
      tatmantall
      Joined:

      Can anyone tell me what their typical experiences with packages at customs Chicago ISC when usps is the carrier? My boots have been sitting since last Wednesday morning and never had a package sit that long before. I've tried emailing usps regarding it but as of now no response.

      "I know to you it may sound strange, but I wish it would rain…"- The Temptations

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      • Finn666F
        Finn666
        Joined:

        no response? guess someone at customs knows about Lofgren 😶

        last edited by 1 Reply Last reply Reply Quote 0
        • tatmantallT
          tatmantall
          Joined:

          Yep. Messaged John to see ifvthiscwas typical of his experience and he i fixated it is not. Told me it would probably be a good idea to get in the phone and start calling and keep him posted. I'm not the only one worries now.

          "I know to you it may sound strange, but I wish it would rain…"- The Temptations

          last edited by 1 Reply Last reply Reply Quote 0
          • tatmantallT
            tatmantall
            Joined:

            Spent the last 30 minutes in the phone with usps…. Its official! My lofgren boots are lost in the mail.. Chalk another one up to worst luck in the world.

            "I know to you it may sound strange, but I wish it would rain…"- The Temptations

            last edited by 1 Reply Last reply Reply Quote 0
            • SeulS
              Seul
              Joined:

              God-damn it… No explanation at all?.. No chance whatsoever on retreiving them?..

              last edited by 1 Reply Last reply Reply Quote 0
              • tatmantallT
                tatmantall
                Joined:

                The internationsl manager told me that the last update showed they never left Japan. Total bullshit. So when I read the tracking off the computer screen in front of me she said "we can no longer speculate about the whereabouts of the package. According to the last sytem update the package is still preparing to ship. The shipper will need to open and investigation through ems Japan and they will have to attempt to locate it" and then hung up on me. In other words they are to GD lazy to do their job so they want Japan to locate the package for them in a USPS facility.

                "I know to you it may sound strange, but I wish it would rain…"- The Temptations

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                • D
                  davito
                  Joined:

                  Sorry to read Tat hope the engineers will find their way to your home soon

                  Cheers,
                  David

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                  • tatmantallT
                    tatmantall
                    Joined:

                    Im sure they will get here eventually. I have been in contact with John. Hes going to be sending the investigation papers in tomorrow morning. he said he thought the post office was still open but they are preparing for Obon, and everyone (with the exception of Lofgren and crew… Im sure a few OTHERS as well) will be off for a week. Nevertheless, John is a great guy and I am both stubborn and persistent. Between the two of us I am sure we will get this all straightened out sooner or later. Hopefully sooner. This is the precise reason I despise USPS though. Anyways, thanks for the positive vibrations Davito.  😉

                    "I know to you it may sound strange, but I wish it would rain…"- The Temptations

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                    • mclaincauseyM
                      mclaincausey
                      見習いボス
                      Joined:

                      Damn tat. Sorry brotha–I'm confident it will work out. Mine are at customs allegedly.

                      Think it, be it.

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                      • ArabitA
                        Arabit
                        Joined:

                        I think I had my shoes kept in customs for 2 weeks before they released it and they were no where near as expensive as yours

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                        • natehateN
                          natehate
                          啓蒙家
                          Joined:

                          my indigofera blanket was at customs for 2 weeks
                          and my lowbrow customs order too

                          don't you know there ain't no devil? only god when he's drunk!

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                          • tatmantallT
                            tatmantall
                            Joined:

                            I figured it might tage a minute but after talking to John and then the run around the post office gave me today I got pretty worried for a minute. Talked to MCL though his were ordered at the same time as mine and they are both still sitting there.

                            shitll buffout

                            "I know to you it may sound strange, but I wish it would rain…"- The Temptations

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                            • Finn666F
                              Finn666
                              Joined:

                              too fucking bad 😠 hopefully everything's gonna work out in the end…for you and John!
                              crossing fingers mate!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • injunjackI
                                injunjack
                                見習いボス
                                Joined:

                                Tatman…

                                I think it's always so that the sender of mail must investigate/get the investigation going on where the heck the package went...I've encountered this same issue here in Finland...

                                Hope you get your boots...

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                                • T
                                  TresUnCool
                                  Joined:

                                  A couple of things:

                                  Those of you who work at UPS, are $44 dollars in brokerage fees normal on a $62 invoice?

                                  Can someone in California quote me a shipping price, with tracking via USPS, for what amounts to be mesh shorts in a small envelope to Montreal. (A rough estimate of size and measurements may be applied.) I have someone telling me it will cost him 40 bucks to ship a parcel to me, which I am having a hard time believing since grandmasterben sent me a lightweight IH flannel for $5.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • tatmantallT
                                    tatmantall
                                    Joined:

                                    @injunjack:

                                    Tatman…

                                    I think it's always so that the sender of mail must investigate/get the investigation going on where the heck the package went...I've encountered this same issue here in Finland...

                                    Hope you get your boots...

                                    Thanks IJ, and yes lofgren is filing an investigation on his side as well with Japan EMS post since (despite tracking info depicting the boots at Chicago ISC) usps is claiming they never left Japan.

                                    "I know to you it may sound strange, but I wish it would rain…"- The Temptations

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                                    • mclaincauseyM
                                      mclaincausey
                                      見習いボス
                                      Joined:

                                      @TresUnCool:

                                      A couple of things:

                                      Those of you who work at UPS, are $44 dollars in brokerage fees normal on a $62 invoice?

                                      Can someone in California quote me a shipping price, with tracking via USPS, for what amounts to be mesh shorts in a small envelope to Montreal. (A rough estimate of size and measurements may be applied.) I have someone telling me it will cost him 40 bucks to ship a parcel to me, which I am having a hard time believing since grandmasterben sent me a lightweight IH flannel for $5.

                                      I wonder if it's all about the declared value and whether its sent as a gift?

                                      Think it, be it.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • ChrisC
                                        Chris
                                        Raw and Unwashed
                                        Joined:

                                        You can go on usps.com and calculate the costs yourself, estimating size, weight, value and whatever extras you want to add in.

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                                        • T
                                          TresUnCool
                                          Joined:

                                          Much obliged.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • G
                                            grandmasterben
                                            Joined:

                                            If you can fit the item in the "small priority package", you can ship it overseas anywhere for 15 bucks which is a pretty damn good deal. A medium package and you're looking at about 45…

                                            last edited by 1 Reply Last reply Reply Quote 0
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