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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • HeavyGenesH
      HeavyGenes
      Raw and Unwashed
      Joined:

      Whether it happens or not. Just the possibility has made my day. (And it’s 8:26am here. Just started.) Thanks @Giles  😉

      Cheers! 

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        My pleasure…

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • neph93N
          neph93
          見習いボス
          Joined:

          @Giles:

          We do make them for retailers as Point of Sale items.  I'll see if we can initiate a run to sell.

          It will surprise absolutely no one that this particular brand whore would be bang up for one of these. Hot Ingrid might not like it but me and the boys have a little gaming cave where it would work just right.

          “Some of those that work forces
          Are the same that burn crosses”

          • Virginia Woolf
          last edited by 1 Reply Last reply Reply Quote 0
          • HeavyGenesH
            HeavyGenes
            Raw and Unwashed
            Joined:

            Totally agree @neph93

            I don’t always brand whore, but when I do it’s Iron Heart.

            Cheers! 

            last edited by 1 Reply Last reply Reply Quote 0
            • UnTuckedU
              UnTucked
              Joined:

              @HeavyGenes:

              Totally agree @neph93

              I don’t always brand whore, but when I do it’s Iron Heart.

              Ditto, lol!

              Sent from my SM-N950U using Tapatalk

              In search of:
              IHV-04, med.
              IHSH-185, large
              IHSH-186, large (khaki, and green)

              last edited by 1 Reply Last reply Reply Quote 0
              • Filthy2123ozjunkieF
                Filthy2123ozjunkie
                見習いボスー
                Joined:

                It's been 7 business days since I ordered that shirt from Burg and Schild  and I still haven't received it… It was shipped DHL and transferred to the Postal service. The last tracking update shows it was processed on the 8th through Frankfurt.

                Is it reasonable to assume that the package is missing or stolen? It seems like I should have received it by now. Has anyone in the US ever bought anything from them before? How long did it take to get your stuff?

                last edited by 1 Reply Last reply Reply Quote 0
                • gaseousclayG
                  gaseousclay
                  Joined:

                  I’ve never ordered from them before but will say that DHL is a horrible carrier. Luckily, I’ve never had anything lost by them but they do take longer to deliver packages. I’d say give it another week and then check back with Burg Un Schild

                  Sent from my iPhone using Tapatalk

                  WTB:
                  IHSH-129 size L (blue)
                  IHSH-19

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Filthy2123ozjunkieF
                    Filthy2123ozjunkie
                    見習いボスー
                    Joined:

                    @gaseousclay:

                    I’ve never ordered from them before but will say that DHL is a horrible carrier. Luckily, I’ve never had anything lost by them but they do take longer to deliver packages. I’d say give it another week and then check back with Burg Un Schild

                    Sent from my iPhone using Tapatalk

                    Thanks. I was so happy I was able to find that shirt, and now so bummed that it seems like it is lost.  I have ordered stuff from China on Ebay with free shipping and it has arrived faster.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • J
                      Jett129
                      見習いボス
                      Joined:

                      I disagree,and think you should contact B&S tomorrow,and have them find the package,because if the package is lost they would have to be the ones to instigate a claim. Also if they have another one of these shirts in your size,possibly they could put it aside for you until this is resolved. Just my 2 cents.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Filthy2123ozjunkieF
                        Filthy2123ozjunkie
                        見習いボスー
                        Joined:

                        @Jett129:

                        I disagree,and think you should contact B&S tomorrow,and have them find the package,because if the package is lost they would have to be the ones to instigate a claim. Also if they have another one of these shirts in your size,possibly they could put it aside for you until this is resolved. Just my 2 cents.

                        I am pretty sure it was the very last one available in my size anywhere. I even had Indigofera help me track one down. I will send them an email right now.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • neph93N
                          neph93
                          見習いボス
                          Joined:

                          @Filthy:

                          Is it reasonable to assume that the package is missing or stolen? It seems like I should have received it by now. Has anyone in the US ever bought anything from them before? How long did it take to get your stuff?

                          I would say no cause for alarm yet. Stuff I send to the US can take 10 working days easily.

                          In think the general rule is that it is the shipper’s responsibilty until it arrives in the destinasion country so until it hits US soil you’ll deal with B&S.

                          “Some of those that work forces
                          Are the same that burn crosses”

                          • Virginia Woolf
                          last edited by 1 Reply Last reply Reply Quote 0
                          • Filthy2123ozjunkieF
                            Filthy2123ozjunkie
                            見習いボスー
                            Joined:

                            I sent them an email. I guess we'll see what happens. I know next time I am going to email in advance and pay extra for something with a guaranteed delivery date.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • J
                              Jett129
                              見習いボス
                              Joined:

                              Good luck,keep us posted.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • van OlzonV
                                van Olzon
                                Raw and Unwashed
                                Joined:

                                @Filthy:

                                How long did it take to get your stuff?

                                @Filthy
                                Takes usually around 3 weeks shipping from Germany to the U.S. with DHL in my experience.
                                DHL sucks.

                                . BEHIND EVERY CLEVER GIRL IS A GUY WITH A BEARD AND GLASSES .

                                last edited by 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  I was going to say that DHL/EMS and others often cite a misleading lead time and in the small print say you should wait 21 days before reporting as lost. A lot of the time they won’t initiate a search until the 21 days are up.

                                  “Some of those that work forces
                                  Are the same that burn crosses”

                                  • Virginia Woolf
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • B
                                    beautiful_FrEaK
                                    Raw and Unwashed
                                    Joined:

                                    @Filthy As long as it wasn't send as an express shipping, the turn around time is quite normal for stuff going from Germany to the US.
                                    But if it was send as DHL Express it should have reached you by know. But sending with DHL Express to the US would cost probably as much as the shirt itself  😃

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • DionD
                                      Dion
                                      Joined:

                                      DHL Express was pretty reliable and fast in my previous experiences, the generic DHL was and still is not. Actually they're both separate companies IIRC hence the difference in quality and shipping costs. I would only start to worry if the package hasn't arrived in a month without a tracking status update. Additionally DHL could handle the package over to the US Mail and you will receive a new tracking number to track your shirt domestically. Either way the whole process will take a huge amount of time.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • SeulS
                                        Seul
                                        Joined:

                                        @Filthy:

                                        It's been 7 business days since I ordered that shirt from Burg and Schild  and I still haven't received it…

                                        Seven days?.. I'd love for all my packages to arrive in just seven days from the States…

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Filthy2123ozjunkieF
                                          Filthy2123ozjunkie
                                          見習いボスー
                                          Joined:

                                          @van:

                                          @Filthy:

                                          How long did it take to get your stuff?

                                          @Filthy
                                          Takes usually around 3 weeks shipping from Germany to the U.S. with DHL in my experience.
                                          DHL sucks.

                                          That's good to know. Thanks.

                                          Also thanks everybody.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • cityofdelusionC
                                            cityofdelusion
                                            Joined:

                                            @Filthy Something that hasn't yet been mentioned and that I'd like to add is the fact that if your package got stuck in Frankfurt, that might be due to the customs. From my own personal experience and from the countless bad reviews on Google about the Frankfurt customs, I can tell you that the service there is not only relatively slow but also rather bad.

                                            Nevertheless, I would've also written an E-Mail to the retailer to make them aware of this. Generally many retailers would usually claim that they have no influence on the shipping company which is true but they are, in my opinion at least, obligated to make sure that the customers get their orders and are satisfied. Which is why the least that a retailer could do would be to give the shipping company a call and make them aware of this situation as well and ask for an investigation of the whereabouts of the package.

                                            I hope your shirt is fine and that it's nothing more serious than your package just being stuck at the customs waiting to be processed next.

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