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    • C
      Crit_Obs
      Joined:

      That's poor form and especially so considering it's a $545 pair of jeans. ::) Hope they a) get it fixed and b) compensate you accordingly.

      last edited by 1 Reply Last reply Reply Quote 0
      • S
        sabergirl
        見習いボス
        Joined:

        They should just send you a new pair, if another of your size exists, in exchange. None of this time wasting over fixing the button. For such a high dollar item, I’m disturbed that their response isn’t more proactive.

        Sent from my iPhone using Tapatalk

        last edited by 1 Reply Last reply Reply Quote 0
        • scooterS
          scooter
          啓蒙家
          Joined:

          I'd have to agree with sabergirl, here. For my money, they'd have to give an even exchange, or full refund.

          As a matter of principle, I don't accept defective goods, unless I am informed prior. I'm of the opinion, if a company believes consumers are willing to accept flaws like this and the "fix" they are offering, it affords them the luxury of lesser quality control. That is a luxury I'm NOT willing to afford them.

          Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind.

          last edited by 1 Reply Last reply Reply Quote 0
          • Filthy2123ozjunkieF
            Filthy2123ozjunkie
            見習いボスー
            Joined:

            Buyer beware.  😃

            last edited by 1 Reply Last reply Reply Quote 0
            • Filthy2123ozjunkieF
              Filthy2123ozjunkie
              見習いボスー
              Joined:

              So yesterday I finally got an email from T+Y about the new button coming from Japan. I asked for a brand new pair and they agreed. I am thankful they finally agreed to give me a new pair. I try to be as laid back and humble as I can possibly be but it is crazy to me that it has been so long.

              I also found it odd that the store is handling the repair and they sent it to a seamstress to be taken care of. But I am glad to have a new pair on the way. If the denim wasn't so cool I would have charged the purchase back. I am definitely spoiled from dealing with Iron Heart.

              last edited by 1 Reply Last reply Reply Quote 0
              • scooterS
                scooter
                啓蒙家
                Joined:

                Great news, @Filthy . It's the best request you could've made. With any luck, the replacement won't cause you so much inconvenience.

                Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind.

                last edited by 1 Reply Last reply Reply Quote 0
                • C
                  Crit_Obs
                  Joined:

                  Now to hope the new pair’s measurements are more like the first pair’s rather than those in their chart. 😶

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Filthy2123ozjunkieF
                    Filthy2123ozjunkie
                    見習いボスー
                    Joined:

                    I got the new 32 oz jeans and they fit… all of the sewing irregularities are absent on this pair too. I will post pre-soak measurements tomorrow. 👍

                    last edited by 1 Reply Last reply Reply Quote 0
                    • BrockB
                      Brock
                      Raw and Unwashed
                      Joined:

                      Great news mike!

                      Sent from my iPhone using Tapatalk

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Filthy2123ozjunkieF
                        Filthy2123ozjunkie
                        見習いボスー
                        Joined:

                        @Crit_Obs

                        Pre-soak
                        Size 38

                        Waist 18.9
                        Thigh 13.2
                        Knee 10.75
                        FR 12.25
                        BR 16.5
                        Inseam 32

                        So this pair is slightly larger than the last pair…

                        Idk if I will get time to soak these any time soon. Really enjoying my 888XHSib and I don't want to get distracted by these. Plus these aren't summer jeans. So maybe I will revisit them at the end of the summer?

                        last edited by 1 Reply Last reply Reply Quote 0
                        • C
                          Crit_Obs
                          Joined:

                          That's good to hear and it was probably worth the hassle for this denim, as it's likely to sell out again… At least for a guy like you who can really appreciate the material for qualities other than "OMG so heavy lol".

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Filthy2123ozjunkieF
                            Filthy2123ozjunkie
                            見習いボスー
                            Joined:

                            They sure are heavy. I might sound like a bitch but I am no longer interested in their 40 oz denim…. maybe made into a backpack or something but not anything to wear.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Filthy2123ozjunkieF
                              Filthy2123ozjunkie
                              見習いボスー
                              Joined:

                              I put these on again just for shits and giggles. They are very uncomfortable.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • gaseousclayG
                                gaseousclay
                                Joined:

                                @Filthy:

                                I got the new 32 oz jeans and they fit… all of the sewing irregularities are absent on this pair too. I will post pre-soak measurements tomorrow. [emoji106]

                                You’d think their QC would be a lot better for a $500+ pair of jeans, especially since they’re sewn in-house [emoji848]

                                Sent from my iPhone using Tapatalk

                                WTB:
                                IHSH-129 size L (blue)
                                IHSH-19

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Filthy2123ozjunkieF
                                  Filthy2123ozjunkie
                                  見習いボスー
                                  Joined:


                                  Just soaking the legs and not the top block 🙂

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • DionD
                                    Dion
                                    Joined:

                                    That leather patch is insanely thick!

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • Filthy2123ozjunkieF
                                      Filthy2123ozjunkie
                                      見習いボスー
                                      Joined:

                                      Everything about these is insanely thick.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • spitfiredealerS
                                        spitfiredealer
                                        Raw and Unwashed
                                        Joined:

                                        Man I just can’t see these things ever being that comfortable. I know you love stuff like this but to me just seems like a expensive trophy…

                                        Sent from my iPhone using Tapatalk

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • BrockB
                                          Brock
                                          Raw and Unwashed
                                          Joined:

                                          @spitfiredealer:

                                          Man I just can’t see these things ever being that comfortable. I know you love stuff like this but to me just seems like a expensive trophy…

                                          Sent from my iPhone using Tapatalk

                                          I’d like to see what you could do to a pair of these!!

                                          Sent from my iPhone using Tapatalk

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • neph93N
                                            neph93
                                            見習いボス
                                            Joined:

                                            @Brock:

                                            @spitfiredealer:

                                            Man I just can’t see these things ever being that comfortable. I know you love stuff like this but to me just seems like a expensive trophy…

                                            I’d like to see what you could do to a pair of these

                                            No you wouldn’t. That would be like a denim snuff movie.

                                            “Some of those that work forces
                                            Are the same that burn crosses”

                                            • Virginia Woolf
                                            last edited by 1 Reply Last reply Reply Quote 0
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