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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart Website V4

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    • motojoboboM
      motojobobo
      啓蒙家
      Joined:

      That explanation makes perfect sense @The Web Minions .
      Thanks for taking the time to adjust my profile @Alex  . I'll try it out and see if it feels more 'natural' this way.
      I appreciate both your thoughtful responses!

      The journey is the objective.

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        Yesterday we migrated the Iron Heart shop to a new hosting platform.

        We now run our email, the forum and the shop on 3 independent platforms, so if we have an outage on one environment, the other two should not be affected.

        We have a stack more resource to run the shop now, so we should not have performance issues when we open the outlet, which has been the bane of our loves for the last few months.

        We'd welcome any feedback, positive or negative.

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • S
          Steffen
          Joined:

          Sounds like a great Improvement  🙂

          last edited by 1 Reply Last reply Reply Quote 0
          • motojoboboM
            motojobobo
            啓蒙家
            Joined:

            This glitch seems to have appeared after the recent platform upgrade.

            I can pull up my 'order history' summary, but I cannot get the detail from any of those past orders. I've tried clicking both the ORDER NUMBER and the DETAILS buttons.

            The journey is the objective.

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              @The Web Minions ^

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • CloudConstructC
                CloudConstruct
                IHUK Crew
                Joined:

                @motojobobo:

                This glitch seems to have appeared after the recent platform upgrade.

                I can pull up my 'order history' summary, but I cannot get the detail from any of those past orders. I've tried clicking both the ORDER NUMBER and the DETAILS buttons.

                Hello motojobobo,

                Sorry to hear you're having an issue!  😞

                Thank you for bringing it to our attention, I will investigate and report back.

                Web Minion

                Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                Helping businesses to Adopt, Grow and Thrive in the Cloud

                last edited by 1 Reply Last reply Reply Quote 0
                • SeulS
                  Seul
                  Joined:

                  Can't seem to upload pics…

                  last edited by 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    I can…...

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 1 Reply Last reply Reply Quote 0
                    • SeulS
                      Seul
                      Joined:

                      Weird… Edit: and it's working again...  ???

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ChapC
                        Chap
                        見習いボス
                        Joined:

                        @Giles:

                        I can…...

                        me too…

                        God has blessed you richly, so get down on your knees and thank him. Don’t forget the less fortunate or God will personally kick your ass. I’d love to do it for him, but I can’t be everywhere. Willie Nelson

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          Seul THAT works…... :o

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • SeulS
                            Seul
                            Joined:

                            I know - I've never wanted to be a watermelon so much in me life…  😉

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Well to be fair, from the eyebrows up you nearly are…...

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                Yes - the beard saved me from making a "Well, close your eyes and…" joke  😃

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Live Chat has been enabled on the website.  Alex will be trialling it this weekend - Paula and I will be drinking in the garden 🙂 🙂

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • DionD
                                    Dion
                                    Joined:

                                    I like the idea of a live chat but I don't like when it starts on its own without being asked. It's good to know there is one if questions arise but I'd prefer to initiate it on my own. Just my two cents…

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • manufc10M
                                      manufc10
                                      Iron Heart Deity
                                      Joined:

                                      I like when it initiates on it's own.  I see it pop up and then it makes me pause to think if I do have a question and I'm more likely to ask something.  If I have to click it myself then 9 times out of 10 I'm just like eh..screw it.  That could be good or bad for Alex depending on how you look at it.  My two cents.

                                      Overall though, great idea for the site.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        @Dion:

                                        I like the idea of a live chat but I don't like when it starts on its own without being asked. It's good to know there is one if questions arise but I'd prefer to initiate it on my own. Just my two cents…

                                        We turned this off, we did not like it either

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • SeulS
                                          Seul
                                          Joined:

                                          Good. Live chats and pop ups asking whether you have a question are annoying and desperate…

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • DionD
                                            Dion
                                            Joined:

                                            I'm having display trouble on every product page as Details, Measurements, Fabric etc. are all on one page but don't work properly: e.g. I can't switch between inches and cms nor view the quantity of available sizes. Same problem on all browsers I've tested.

                                            last edited by 1 Reply Last reply Reply Quote 0
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