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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Tricker's

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    • ?
      Guest
      Joined:

      Eh; if you're kicking pallets, you're kicking pallets. The Scout Boot is sick, but you're still likely to see similar damage. And at $750 a pair, why bother?

      last edited by 1 Reply Last reply Reply Quote 0
      • L
        LandoCal126 0
        Banned
        Joined:

        True. I contradicted myself on that one. Either way they would do better than the Tricker's. No need to talk further, you know what to do.

        last edited by 1 Reply Last reply Reply Quote 0
        • daveD
          dave
          Raw and Unwashed
          Joined:

          I have to think the Vibergs would take a lot more abuse than the Trickers.  My Trickers are pretty dainty….

          last edited by 1 Reply Last reply Reply Quote 0
          • SeulS
            Seul
            Joined:

            Apparently this is not a danger to the integrity of the construction, and this is something a local cobbler should be able to fix. But I won't bother unless the gap expands to the point where one could fly a small RC airplane in between.

            Although I did get this answer from the Bureau:

            Hi Eli,

            Hope you are well?

            That is a fault by the looks of it.  If you could send them back to us at the address below (let me know the cost and I will reimburse you) and I will organise to have them repaired free of charge for you. Tricker's will put them on the original last and replace the sole unit.

            We have been selling Tricker's for over 15 years and we rarely have any problems like this so I hope you understand that this is a fairly isolated incident.

            Best regards,

            Gareth

            last edited by 1 Reply Last reply Reply Quote 0
            • madmondayM
              madmonday
              Raw and Unwashed
              Joined:

              kudos to the folks over at the Bureau.  love those kind of customer service stories.

              great sh!t

              head high, middle finger higher

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                Very cool….

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • thomasnunnallyT
                  thomasnunnally
                  Joined:

                  Yea that is great (and rare) service.

                  Out with the new! In with the old!

                  last edited by 1 Reply Last reply Reply Quote 0
                  • ChrisC
                    Chris
                    Raw and Unwashed
                    Joined:

                    True.

                    Usually the forums are a place folks come to air grievances and generally bitch about the decline in standards of customer service , so it's especially nice when someone shares an example of a retailer that does things really well.  Thanks for that, Seul.  And props to the Bureau for being a class act.:)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • SeulS
                      Seul
                      Joined:

                      Throughout my purchase I was continously helped in a quick and very friendly and helpful matter. And now their follow-up service proves to be top notch as well… Guess where I would recommend buying a pair or Tricker's at?.. Right...  🙂

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Finn666F
                        Finn666
                        Joined:

                        congrats on the outcome lad!

                        last edited by 1 Reply Last reply Reply Quote 0
                        • SeulS
                          Seul
                          Joined:

                          No outcome. This is more than possibly caused by my abusing these boots, so I will try and get them mend at my own cost prior to abusing BB's and Tricker's generosity…

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Exactly what I was thinking.  Outcome not determined, but positive moves in the right direction…...

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Finn666F
                              Finn666
                              Joined:

                              @Seul:

                              No outcome. This is more than possibly caused by my abusing these boots, so I will try and get them mend at my own cost prior to abusing BB's and Tricker's generosity…

                              @Giles:

                              Exactly what I was thinking.  Outcome not determined, but positive moves in the right direction…...

                              one more time you guys are right o/course…!

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                Follow up e-mail!..

                                Hi Eli,

                                Sorry for the delay - a bit short staffed at the moment.

                                If you want to go ahead and get them fixed yourself then that's no problem but if it reoccurs then just let me know.

                                Best,

                                Gareth

                                last edited by 1 Reply Last reply Reply Quote 0
                                • D
                                  demonito
                                  Joined:

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • SeulS
                                    Seul
                                    Joined:

                                    Back!..

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • SeulS
                                      Seul
                                      Joined:

                                      Second layer of Obenauf's Heavy Duty Leather Polish - paying attention to the stitching, fat layer on those… Used a hairdryer to blow dry (and let the polish absorp deeply into the leather), and whiped off the leftover polish residue...

                                      Next person who says I treat my shoes like shit can kindly walk under a bus for all I care  😉



                                      Leather on these is now buttersoft and supple… Lovely!.. Next up are my Red Wings  ???

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • J
                                        Jesselirola
                                        Joined:

                                        anyone know a good spot in NYC to find some tricker's?

                                        cheers

                                        jesse

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • L
                                          LandoCal126 0
                                          Banned
                                          Joined:

                                          @Jesselirola:

                                          anyone know a good spot in NYC to find some tricker's?

                                          cheers

                                          jesse

                                          I don't think Leffot carries them but you should most definitely go there. You may hate me after you leave with a receipt though. Check them out online at least.

                                          Also,
                                          http://www.styleforum.net/t/153494/try-on-trickers-stow-in-nyc-area

                                          http://www.styleforum.net/t/198359/offical-trickers-shoes-and-boots-thread

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • J
                                            Jesselirola
                                            Joined:

                                            Ha - I know what you mean - I've been over there a few times to check their Vieberg's.

                                            I've not made a purchase there, the only things I've ever wanted luckily weren't in my size.

                                            You look at a few pairs of shoes that are over 1000 and suddenly it's no thing to buy a pair that are 700.

                                            Funny how that works.

                                            Ha.

                                            I'm out here working fashion week, but I'll find some time to hit Freeman's and check their Vieberg colabo's.

                                            Cheers,

                                            Jesse

                                            @LandoCal126:

                                            @Jesselirola:

                                            anyone know a good spot in NYC to find some tricker's?

                                            cheers

                                            jesse

                                            I don't think Leffot carries them but you should most definitely go there. You may hate me after you leave with a receipt though. Check them out online at least.

                                            Also,
                                            http://www.styleforum.net/t/153494/try-on-trickers-stow-in-nyc-area

                                            http://www.styleforum.net/t/198359/offical-trickers-shoes-and-boots-thread

                                            last edited by 1 Reply Last reply Reply Quote 0
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