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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

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    • J
      jacoavlu
      Joined:

      I get an exception notice on about every order recently, but doesn't really seem to reflect a significant delay

      last edited by 1 Reply Last reply Reply Quote 0
      • D
        dcg
        Joined:

        @bagley920:

        No problem, I'll answer what I can.

        If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

        No offense intended, was just curious.  In this case, the exceptions were:

        -Shipment released too late for scheduled aircraft or truck departure.
        -The scheduled connection was missed. / Delivery rescheduled.

        The second resulted in a one day delay.  Not the end of the world.

        last edited by 1 Reply Last reply Reply Quote 0
        • bagley920B
          bagley920
          Joined:

          Like I stated before, an exception isn't necessarily anything that affects your package. It could be 100 different things. If a package is stopped for an hour, it may not delay the package at all but the computer scanning system stopping would show an exception. A late airplane from another city, deicing a plane, etc

          9 times out of 10, the only exceptions that will actually delay your package are customs and weather, both of which are beyond UPS control.

          If I am not I, who will be? -Henry David Thoreau

          last edited by 1 Reply Last reply Reply Quote 0
          • bagley920B
            bagley920
            Joined:

            @dcg:

            @bagley920:

            No problem, I'll answer what I can.

            If it makes you feel any better, I had a next day coming from Unionmade and it got delayed in San Fran so its not just you guy, shit happens to everyone

            No offense intended, was just curious.  In this case, the exceptions were:

            -Shipment released too late for scheduled aircraft or truck departure.
            -The scheduled connection was missed. / Delivery rescheduled.

            The second resulted in a one day delay.  Not the end of the world.

            That is just a lazy/slow sorter. Trucks have a time they have to leave by to make the airport, anything not loaded at that time is delayed. Trust me, everyone of the packages that sorter missed goes on his record. He won't have a job long if he does that alot.

            If I am not I, who will be? -Henry David Thoreau

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              Our regular UPS driver picks up from us at about 13:00 every day.  So, we made arrangements for Ben to get stuff ready to ship in time for the 13:00 pick up.  Typically our regular guy is off this week and the relief driver has not shown up when Ben has been there for 2 days now.  Ben stayed until 18:40 last night and still no feckin pick up.

              I have fired off some nastygrams, but if you have ordered anything since late last Friday they are still at IHUKHQ.

              So sorry people.  Paula will be communicating this to all those affected later today.

              Ben is going to stake out IHUKHQ all day today….

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • bagley920B
                bagley920
                Joined:

                Hey Giles, you could always just drop the packages off at any UPS center

                Closest one to you by a search is:
                UPS Customer Centre
                NON REVENUE - EASTLEIGH
                DUTTON LANE
                EASTLEIGH, SO50 6YE
                08457877877

                If I am not I, who will be? -Henry David Thoreau

                last edited by 1 Reply Last reply Reply Quote 0
                • D97x7D
                  D97x7
                  Joined:

                  @bagley920:

                  Hey Giles, you could always just drop the packages off at any UPS center

                  Closest one to you by a search is:
                  UPS Customer Centre
                  NON REVENUE - EASTLEIGH
                  DUTTON LANE
                  EASTLEIGH, SO50 6YE
                  08457877877

                  A bit tricky though as he's in Japan at the moment.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • bagley920B
                    bagley920
                    Joined:

                    Forgot about that, well, someone could. And if they are shipping from Japan, there are UPS retail locations there too. Worldwide my friend

                    If I am not I, who will be? -Henry David Thoreau

                    last edited by 1 Reply Last reply Reply Quote 0
                    • bagley920B
                      bagley920
                      Joined:

                      This is why IH needs a US office haha

                      If I am not I, who will be? -Henry David Thoreau

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        @bagley920:

                        Hey Giles, you could always just drop the packages off at any UPS center

                        Closest one to you by a search is:
                        UPS Customer Centre
                        NON REVENUE - EASTLEIGH
                        DUTTON LANE
                        EASTLEIGH, SO50 6YE
                        08457877877

                        a) Any idea of the size of the pile after 4 days?
                        b) It looks close but it is a 2 hour round trip, which is why we have a daily pick up

                        Relief driver turned up at 17:00 yesterday.  2 hours later than was agreed but at least the fecker turned up

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • bagley920B
                          bagley920
                          Joined:

                          Haha, you thought they would show up on time? Thats funny!

                          If you need help setting up that US office, you just let me know haha

                          If I am not I, who will be? -Henry David Thoreau

                          last edited by 1 Reply Last reply Reply Quote 0
                          • ronaldlshR
                            ronaldlsh
                            Joined:

                            I concluded that UPS is still the best and the fastest.

                            DHL always screw up my shipping address. And Speedpost (I blame the local SingPost!) does things in a very slow speed. I waited for items from the both services the whole day (tracking says with delivery courier), none showed up.

                            THE RAW WAR

                            @ronaldlsh:

                            > Just going to keep wearing IH.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • L
                              LandoCal126 0
                              Banned
                              Joined:

                              I am blown away once again. G shipped me a package yesterday and it is sitting at my place today waiting for me. You da man G!

                              The Proof.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • injunjackI
                                injunjack
                                見習いボス
                                Joined:

                                Stop bragging Lando, I'm still waiting for my package which was sent 9th and is scheduled to be delivered tomorrow by the end of the day.

                                Life ain't fair. I mean this really sucks. How the fuck it can take 5 days to get stuff here? (UPS fault not G's )

                                last edited by 1 Reply Last reply Reply Quote 0
                                • rocketR
                                  rocket
                                  Joined:

                                  thats the price you have to pay for living in the wildness  😉

                                  serious thats pretty obscure, I ship stuff frequently to your country and I'm not aware of any major delays compared to other countries…

                                  and Lando is just in a lucky position, the NYC location and the time difference just help to make this happen.

                                  rocketrocksrox 🤙🏼🤙🏾

                                  It's all humbug, like everywhere
                                  R.I.P. Geo

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • injunjackI
                                    injunjack
                                    見習いボス
                                    Joined:

                                    yeah, 2 locations in UK, then to Germany, then to Denmark this morning, hasn't been scanned out from Denmark as we speak…

                                    edit, has left Denmark

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • rocketR
                                      rocket
                                      Joined:

                                      thats actual the normal routing, all will be good tomorrow….

                                      rocketrocksrox 🤙🏼🤙🏾

                                      It's all humbug, like everywhere
                                      R.I.P. Geo

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • injunjackI
                                        injunjack
                                        見習いボス
                                        Joined:

                                        yep, but something sucks in UPS logistics. I hope my kids are home when they try to deliver it.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • ronaldlshR
                                          ronaldlsh
                                          Joined:

                                          ^^ I'm a kid myself. It would actually be quite interesting to see my dad getting all excited about receiving his new pair of jeans. But sadly, that would never happen..

                                          THE RAW WAR

                                          @ronaldlsh:

                                          > Just going to keep wearing IH.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • L
                                            LandoCal126 0
                                            Banned
                                            Joined:

                                            FYI, Canada Post is slower than shit. They got nothing on USPS.

                                            last edited by 1 Reply Last reply Reply Quote 0
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