Random Rants
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Nice email from customer last night…..
"package not delivered because "customer not available". You didn't send it something silly like "signature required" and fail to notify the customer (me) did you?
Cause if you did, it will cause me to have to drive over an hour one way to pick it up...and then I'll never do business with you again and likely just have it shipped back for not giving a shit about my time while trashing you thoroughly on all the style forums."
It took many attempts at a reply, but this is what he got back:
"The default shipping option is:
SHIPPING TO THE USA - DEFAULT
Fast, Signed-For Courier Service, Delivery 1-4 Working Days (FedEx or UPS - we'll pick the quickest option)
This was shown to you during the check out process.If you do buy from us again, you can waiver signature required, but then the risk of the package getting lost after it leaves your local UPS/Fedex depot is down to you.
Giles"
Most of the previous versions were a little shorter and a tad blunter.....
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Well done. A lesson in self restraint.
How you resisted from telling him to take a flying fuck at a rolling doughnut I don’t know.Sent from my iPhone using Tapatalk
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That was a study in restraint, @Giles . Well-done, very few people, myself not among them, would have handled that with as much class.
EDIT: though it would be fun to see him rant and rave about that publicly and to have the entire world laugh at him for being a dipshit.
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Modern childishness. “Hey guys, don’t buy from IH. They want to make sure your stuff gets delivered to you personally and not just left on a doorstep! The gall!”
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Stupid car repairs. Needed the coolant and timing belt replaced. The shop tried to hose me on brakes which they put in last November, so luckily they were still under warranty.
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Trash you on other forums?
what a asshole -
Why do people ever think this will make the retailer look bad?
"Hey guys- guess what this asshole company did? When I bought something expensive from them, they wanted a signature on the delivery for security. Now I have to go out of my way to pick it up because I wasn't home. They couldn't have any way of knowing that, so now I'm going to just be a childish dick and send the package back, even though it was something I wanted. That will teach them a lesson! Who's with me?"
The lack of ability to think objectively, even just a little bit, amazes me.
And of course, packages these days are tracked constantly and their location is available online almost to the minute. It takes no effort whatsoever to be informed about your delivery down to the last detail.
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I'm tempted to go back and tell him to send us cash, but not signed for as we may be at the pub when the package arrives….
Alternatively you could tell him that no one needs his dickhead-dollars (bellend-bucks, moron-monies) that badly, and that he’s cut off, because people like him wearing Iron Heart proves that there is such a thing as bad advertising.
I realise that this would render pointless your previous, and quite admirable restraint, but honestly, screw that guy.
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We absolutely need to refer to IH gift voucher money as bellend bucks.
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He's just come back to me and said, "I may just buy from you again because the jeans are awesome". That was it, nothing else.
Iron Heart- quality so good even dipshits can't resist!
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…monitors Iron Heart "Introduce yourself" thread for dickheads, bellends, morons, twats, wankers, tossers, etc.
I have a trusted tailor who usually does great work. I asked for my IH-634SII pocket to be patched (the canvas on those has been unusually fragile) and they instead replaced the pocket. All fine and good except that the side seam is kind of a mess now and lacks the heavy gauge yellow thread. Of course I didn't notice this until I got home. As much as I'd like to take them back, I may just try my hand at a home repair--the work was otherwise pretty good and I don't want someone who doesn't "get" it to fuck it up further.
I also had a cobbler black the natural soles of my Lofgrens. I really didn't want that, I was very specific about just wanting the rubber heels replaced.
It is difficult to find folks who understand and deliver what our weird little culture values. I guess I'm just going to have to learn to send boots to Fukurokuju and ship jeans off to specialists. My impatience is the biggest challenge for something like that.
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Giles, you did the right thing, even if he is a bit dim.
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I'm really tired of how damp my apartment is. -
I know, it doesn't seem like it should even be possible, right?
Unfortunately, it is very real. This building is always humid. I think the lowest I've seen it get in the past 18 months is around 60%. That said, it's rained at least every couple of days for the last two months, and the humidity has been steadily climbing. We're supposed to have a week or so of warm, sunny weather, so hopefully, the place will dry out. Cold and damp is not how things are supposed to be. I live in San Antonio, not Gosport, dammit!
