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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • neph93N
      neph93
      見習いボス
      Joined:

      @Broark:

      Thanks! I just wish it would've been a more gradual transition to colder temps.

      While I totally understand (we can get 10C swings in the course of 12hrs and 15C in the course of 24hrs round my way), I would imagine it’s a take what you get scenario when it comes to deck jacket days in Texas?

      «Stevie Heighway on the wing!
      We had dreams, and songs to sing…»

      • Dame Vera Lynn
      last edited by 1 Reply Last reply Reply Quote 0
      • ChrisC
        Chris
        Raw and Unwashed
        Joined:

        @Broark:

        Thanks! I just wish it would've been a more gradual transition to colder temps.

        And with less rain…

        last edited by 1 Reply Last reply Reply Quote 0
        • BroarkB
          Broark
          Joined:

          The rain has been wild. And when it comes to deck jacket weather in Texas I shouldn’t be complaining. It rarely gets cold enough to break mine out.

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Nice email from customer last night…..

            "package not delivered because "customer not available".  You didn't send it something silly like "signature required" and fail to notify the customer (me) did you?

            Cause if you did, it will cause me to have to drive over an hour one way to pick it up...and then I'll never do business with you again and likely just have it shipped back for not giving a shit about my time while trashing you thoroughly on all the style forums."

            It took many attempts at a reply, but this is what he got back:

            "The default shipping option is:

            SHIPPING TO THE USA - DEFAULT

            Fast, Signed-For Courier Service, Delivery 1-4 Working Days (FedEx or UPS - we'll pick the quickest option)
            This was shown to you during the check out process.

            If you do buy from us again, you can waiver signature required, but then the risk of the package getting lost after it leaves your local UPS/Fedex depot is down to you.

            Giles"

            Most of the previous versions were a little shorter and a tad blunter.....

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • NomadN
              Nomad
              Raw and Unwashed
              Joined:

              Well done. A lesson in self restraint.
              How you resisted from telling him to take a flying fuck at a rolling doughnut I don’t know.

              Sent from my iPhone using Tapatalk

              last edited by 1 Reply Last reply Reply Quote 0
              • DionD
                Dion
                Joined:

                Mad respect for staying this calm and allowing him to buy from you again (or was that just a phrase and he shouldn't worry about that?). Seriously such behaviour and threats of throwing dirt at IH on other forums is unacceptable.

                last edited by 1 Reply Last reply Reply Quote 0
                • mclaincauseyM
                  mclaincausey
                  見習いボス
                  Joined:

                  That was a study in restraint, @Giles . Well-done, very few people, myself not among them, would have handled that with as much class.

                  EDIT: though it would be fun to see him rant and rave about that publicly and to have the entire world laugh at him for being a dipshit.

                  Think it, be it.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • UnTuckedU
                    UnTucked
                    Joined:

                    @Giles you're a far better man than I am…..

                    In search of:
                    IHV-04, med.
                    IHSH-185, large
                    IHSH-186, large (khaki, and green)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • tvenutoT
                      tvenuto
                      Raw and Unwashed
                      Joined:

                      Modern childishness. “Hey guys, don’t buy from IH. They want to make sure your stuff gets delivered to you personally and not just left on a doorstep! The gall!”

                      last edited by 1 Reply Last reply Reply Quote 0
                      • gaseousclayG
                        gaseousclay
                        Joined:

                        Stupid car repairs. Needed the coolant and timing belt replaced. The shop tried to hose me on brakes which they put in last November, so luckily they were still under warranty.  😢

                        WTB:
                        IHSH-129 size L (blue)
                        IHSH-19

                        last edited by 1 Reply Last reply Reply Quote 0
                        • JDelageJ
                          JDelage
                          啓蒙家
                          Joined:

                          I also didn't notice that the default shipping options was "signed for" the first (few) time(s) I ordered. Now I know to ask. It could be made more explicit by forcing the user to select one option or the other during check out.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • steelworkerS
                            steelworker
                            見習いボス
                            Joined:

                            Trash you on other forums?  😃 what a asshole

                            Those are my principles, and if you don't like them…
                            Well, I have others.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • ChrisC
                              Chris
                              Raw and Unwashed
                              Joined:

                              Why do people ever think this will make the retailer look bad?

                              "Hey guys- guess what this asshole company did?  When I bought something expensive from them, they wanted a signature on the delivery for security.  Now I have to go out of my way to pick it up because I wasn't home. They couldn't have any way of knowing that, so now I'm going to just be a childish dick and send the package back, even though it was something I wanted.  That will teach them a lesson!  Who's with me?"

                              The lack of ability to think objectively, even just a little bit, amazes me.

                              And of course, packages these days are tracked constantly and their location is available online almost to the minute. It takes no effort whatsoever to be informed about your delivery down to the last detail.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                He's just come back to me and said, "I may just buy from you again because the jeans are awesome".  That was it, nothing else.

                                I'm tempted to go back and tell him to send us cash, but not signed for as we may be at the pub when the package arrives….

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  @Giles:

                                  I'm tempted to go back and tell him to send us cash, but not signed for as we may be at the pub when the package arrives….

                                  Alternatively you could tell him that no one needs his dickhead-dollars (bellend-bucks, moron-monies) that badly, and that he’s cut off, because people like him wearing Iron Heart proves that there is such a thing as bad advertising.

                                  I realise that this would render pointless your previous, and quite admirable restraint, but honestly, screw that guy.

                                  «Stevie Heighway on the wing!
                                  We had dreams, and songs to sing…»

                                  • Dame Vera Lynn
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • tvenutoT
                                    tvenuto
                                    Raw and Unwashed
                                    Joined:

                                    We absolutely need to refer to IH gift voucher money as bellend bucks.  😃

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • ChrisC
                                      Chris
                                      Raw and Unwashed
                                      Joined:

                                      @Giles:

                                      He's just come back to me and said, "I may just buy from you again because the jeans are awesome".  That was it, nothing else.

                                      Iron Heart- quality so good even dipshits can't resist!

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • mclaincauseyM
                                        mclaincausey
                                        見習いボス
                                        Joined:

                                        …monitors Iron Heart "Introduce yourself" thread for dickheads, bellends, morons, twats, wankers, tossers, etc.

                                        I have a trusted tailor who usually does great work. I asked for my IH-634SII pocket to be patched (the canvas on those has been unusually fragile) and they instead replaced the pocket. All fine and good except that the side seam is kind of a mess now and lacks the heavy gauge yellow thread. Of course I didn't notice this until I got home. As much as I'd like to take them back, I may just try my hand at a home repair--the work was otherwise pretty good and I don't want someone who doesn't "get" it to fuck it up further.

                                        I also had a cobbler black the natural soles of my Lofgrens. I really didn't want that, I was very specific about just wanting the rubber heels replaced.

                                        It is difficult to find folks who understand and deliver what our weird little culture values. I guess I'm just going to have to learn to send boots to Fukurokuju and ship jeans off to specialists. My impatience is the biggest challenge for something like that.

                                        Think it, be it.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • organisysO
                                          organisys
                                          Raw and Unwashed
                                          Joined:

                                          Giles, you did the right thing, even if he is a bit dim.

                                          Pride of Japan :-)

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • ChrisC
                                            Chris
                                            Raw and Unwashed
                                            Joined:


                                            I'm really tired of how damp my apartment is.

                                            last edited by 1 Reply Last reply Reply Quote 0
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