What Has Iron Heart International Ever Done for You....
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Iron Heart sits at the top of the heritage space, and being at the top of anything attracts haters and critics. Yet anyone who looks closely at what Iron Heart does knows they take good care of their customers, their employees, and business partners. I find Iron Heart to be an incredibly accessible, ethical, and caring business that makes top tier clothing.
It costs nothing to be happy for others success.
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Haters will always hate, and the internet has made an expert of just about everyone these days
).I encourage all these “experts” to: create a product line, learn to craft it (exceptionally well), develop the brand, staff it up, instill a culture of customer loyalty, superior support / service, create an engagement platform, figure out the global logistics and production, create retail partnerships, I could go on ….
In an increasingly divided world, it’s great to be part of this community where everyone can feel welcome and share common interests. Thank you Iron Heart, keep on keeping on
️I try my best to avoid toxic people on social media platforms (and forums).
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What have Iron Heart ever done for me.
Good question.I found IH myself I was on the hunt for heavyweight.
Put the Iron Heart to one side. I make friends with Paula, Giles his nephew Matt at first. 13 years ago before making more friends as time move on. Wonderful people who show respect and kindness towards each other.
I had a lot of favours, wanting certain items. Am always grateful
️ they go out their way for me.
Get more favours, because of my trust never let them down.
Yeah I spent a bomb here lost count how much, but still not an enough.
Bottom line wearing IH make me more famous wearing IH and GAH.Don’t hate the player hate the game.
Some are impressed others are not, I don’t care less if you don’t like me.As for those who bitch and moan giving IH a bad name can spin on this
the reason I said it, I seen those comments outside Forum but have a different side on here. -
I am not as good at long writing as some of the other awesome posts above but I have more or less always been buying raw denim, various brands over the years since I was like 16 (35 now). My wife bought me my first pair of 777 in 2019 at The Shop after a friend kept telling me just get Iron Heart the other brands are great but you will love Iron Heart.
I wore those jeans through all of covid, then I had a big beer focussed trip to Amsterdam > Cologne > Munich > Pilsen > Prague coming up in 2023, I wanted to get a new pair of jeans for it because I had a crotch blowout in my first pair, I was leaving on the Thursday so I put in the order on the Saturday before it hoping somehow I could get it in time, they emailed about the sizing and I explained I already had a pair, just needed them hemmed, but I was leaving Thursday at like 2PM and was hoping to get them in time. Somehow, they managed to hem the jeans and get them to my door Thursday at 12PM, two hours before leaving to the airport. At this point I was like, I am never buying jeans anywhere else. Then things snowballed into shirts and hats and belts and boots and has just kept going, at this point it's the forum here, not that I post a lot, but seeing other regulars post alot, seeing progress on specific items, news about things coming up, the product releases all that on top of just absolutely insane and never before experienced by me customer service keeps me coming back.
One other cool experience was last year I went to London had never been, the IHUK crew setup a time for me and my wife to go by the showroom, before that Alex was texting me his favorite places to get a cask beer, because I wanted to experience that. I had also missed the first STF bucket hat release because I was stuck on some big client escalation and when I got to the showroom they had brought the photo model down for me to buy since they knew I wanted it and I had commented how I missed it as it sold out. After hanging at the showroom for a bit Alex took me and my wife to a pub he liked, gave us a bunch of other cocktail spots to check out around London, some food spots as well, created a group chat with some of the other guys who were into similar things and texted me a few times during the trip to check in and see if there was any advice I needed or anything. Really made me feel like I had friends there who wanted me to have the best time in London, my wife was super impressed, she has told a bunch of people about it when they ask what brand of clothes im wearing.
I think all in all the what has Iron Heart done for me is just made me feel a part of it, like i'm not a faceless customer who is just dollars to them but someone they know and treat so well right from the start, I am not an important person, but Iron Heart crew makes me feel like I am an important person to them, and you can see that they do this for everyone around here, that goes so far in comparison to other brands with zero interaction with their customers.
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@Ikeaparty said in What Has Iron Heart International Ever Done for You....:
I am not an important person
Honestly, you all are........We exist because of you.
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It was the famous line, I really did come here for the clothes and then got sucked into the forum! I also don't post much outside of a few threads but have always felt like I was part of "the group" @Giles cheers to your amazing forsight and gamble @Alex we're all so happy and proud of you! The biggest thing Iron Heart International has done for me is give me a place to go where my brain can relax. Weather it's just putting my hands in my pockets and feeling the bags, or marching around the house doing hi knees so my new pair will loosen up or here lurking and joking around. Fittingly enough @northsouthdenimguy is who I bought my first few pieces from and we used to get shit slung at us on another site for making basiclly the full switch to only IH stuff and defending the price etc to heathens( but decent heathens nonetheless). Making freinds is hard as you get older but you all make it soooo easy!
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I bought a pair of decka fingerless gloves from IHUK (i think it was decka...) about a year later I got an email from IHUK saying they weren't up to the quality they were satisfied with and sent me a voucher for the value I paid for the gloves, this goes above and beyond IMO for an item I had owned for the best part of a year, and mine still seemed fine...
I honestly get a bit frustrated by comments I see online that talk negatively about Iron Heart, because I have tried a lot of other brands over the duration I've been into "heritage-wear", and Iron Heart just feels better than anything anyone else is producing, I'm big on brand loyalty and happy I've found something I can identify with and wear with pride.
Knowing the effort that IHUK put into their care for customers with customer service/being active on the forum and going above and beyond for us, you guys have done a lot of me...
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@GoodtimeJohnny said in What Has Iron Heart International Ever Done for You....:
@Giles cheers to your amazing forsight and gamble
Thank you. But it was @Madame-Buttonfly who made the biggest gamble.
G - "Erm, I think I can make a go of this clothing thing, but I wont be able to contribute anything financially into the house, home or holidays, for I don't know how long, what do you think?"
P - "Go for it"
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@Giles every adventure has to have a compass holder to know
