New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[neph93]

@Alex you're right it didn't, I'd forgotten that... Checkout was a lot more steps than it needed to be for sure, and not very intuitive, now you mention it. It was the filter thing that drove me batty.

[Go For Chill]

@Alex said in New Iron Heart Website - Launching Soon!:

@neph93 and the search didnt work...

This whole time I thought that was just me. I feel so vindicated.

[Kjunx]

Well...when the site is up and running you have a veritable army of resources here on the forum to help the IHcrew test out the new site. You should launch a separate page dedicated to 'bugs' found. Will help in fast identification and likely reduce downstream costs due to order mistakes, etc. - most folks here I've met are good humans and happy to just click away but you could always run a context to identify bugs at a 1 euro per bug amount :). Looking forward to checking out the new site and throwing down a test purchase !

[Go For Chill]

I humbly volunteer to test discount codes in the checkout process.

I propose we start with 80% and work our way down to 10% in Increments of 10. We must test all possibilities for the good of the customer.

[SKT]

@Go-For-Chill seconded

[popvulture]

@Go-For-Chill I feel like it worked SOMETIMES, just enough for me to halfway give it a personality, like a cool girl who ignores me most of the time. I’d start typing “B-U-C…. BIG BUCK! Look! She likes me today!” Most of the time just the cold silence, though. Sigh.

[CosmoSix5]

Will this eliminate the different versions aka Iron Heart America/UK/International? For me the click to items like the season preview or future releases would leave Ironheartamerica.
Never a huge deal just curious.

[Brian]

My self imposed spending ban might have to be lifted just to help the “testing” process

[CosmoSix5]

Exciting post from Haraki on FB. Translates to 25oz now in stock. For Japan and who knows the cuts but wheels are in motion.

[Chillberg]

Can't wait until the 634's 25oz are available

[Alex]

@CosmoSix5 at launch, we will be moving everything under one umbrella, domain wise, but all USA/EU domains will have auto forwards in place so you should not have any broken links.

More importantly, none of our processes will be changing regarding how we handle EU or US orders, and your payments will still be processed locally so there are no international card fees etc etc. Just really domain tidying up, rather than changing the way we work with America (or the EU)

[Alex]

BUT - if there are any issues that we are not happy with regards the above, we reserve the right to restart the ironheartamerica.com domain to ensure good user experience for Americans.

[Alex]

@Kjunx thank you - this is typically exactly what we do when we launch new websites/forum updates etc, and we will do so again. We have already had some useful peer review from a handful of forumites before we started the go live process

[Kasi]

Good news is forum is not lagging any more smooth and faster. Hope it’s stays like that

[CosmoSix5]

It's crazy to me that in 2025 it takes days to migrate a website. There's gotta be so much involved that I can't even fathom I guess. I build physical PCs in a few hours. Probably a lot of testing and checking details takes a lot of time for this. I'm just generally curious too. Not jonesing for IH. Not yet at least ..

[Graham]

@CosmoSix5

Appreciate your patience, man. It’s not just about copying data over. Migrating a full-scale e-commerce operation — especially one with tens of thousands of historical orders, integrated email systems, and an extensive CRM is a very different beast.

[CosmoSix5]

@Graham never considered keeping track of past orders...

[Alex]

Also the site is linked to our wholesale platform, and the forum, and those need to move too. And, despite however much testing you do, when its go time and your in a live environment, not a beta, shit inevitably happens

[Alex]

it takes about 20mins to repoint DNS, which is essentially all that you need to do to move site. We are trying to focus on the small details of the move, as well, and that takes time

[pechelman]

and here i was yesterday thinking the forum was also down while the website was being updated.