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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • dinobarnesberlinD
      dinobarnesberlin
      啓蒙家
      @Twistlock
      Joined:

      @Twistlock thanks for that help . I will go set things back.

      last edited by 1 Reply Last reply Reply Quote 0
      • K
        kkibbey23
        Haraki san Prodigy
        Joined:

        15FC26DC-747A-4EA1-94C9-46B33FF57854.png

        Did anyone figure out how to get rid of that? I have to close out the website and reload now. It’s only on phone. iPad doesn’t have that problem

        last edited by 1 Reply Last reply Reply Quote 1
        • GilesG
          Giles
          IHUK Crew
          @the246guy
          Joined:

          @the246guy said in Where do we report issues with the new forum?:

          In the old forum, there used to be a link direct to the product, but I do not see it anymore. Is this dropped in the new forum?

          And here:

          e2f6132c-487e-4eab-94d7-66802de80f4a-image.png

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • ARNCA
            ARNC
            啓蒙家
            Joined:

            Until today I have only used the mobile version, so first I have to say the full-fat desktop version of the new forum is beautiful. I did notice though that on the desktop version, clicking the banner photo takes you though to the main IH website (like on the old forum) but this doesn't happen on the mobile version.

            “Every day that you survive you get a free sunset“

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              Joined:

              @kkibbey23 the side bar is annoying, sorry. It is linked to 'gestures' aka swiping on smartphones, but it not behaving correctly and getting stuck. We are on the case, but we had some other tasks to prioritise (links from forum to the shop) on Friday so didn't get a fix pushed. I'll be on the case Monday.

              @ARNC I'll take a look at this, thanks for letting me know

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 0
              • T
                twin
                見習いボス
                Joined:

                Why are my photos not uploading on this new forum?

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  Please can you explain exactly what you are doing Richard, and are you getting an error message....?

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • T
                    the246guy
                    Haraki san Prodigy
                    Joined:

                    I'm noticing that I belong to the "Raw and Unwashed" group. Can't remember exactly, but I had a different group with the old forum. Is this grouping based on some numbers?

                    IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                    IHSH-251 | IHSH-07 | IHSH-246 * 2

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      https://www.ironheart.co.uk/forum//post/679952

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • T
                        twin
                        見習いボス
                        Joined:

                        @Giles I am getting the error. Doing pics as I have done them before on old forum.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          I click on the "Upload images" button below on the left, select a photo from my computer and then "Post quick reply". Works every time.

                          If that does not work for you, we need a detailed explanation of what you are doing and what errors you are getting for us to work out what is going wrong.

                          Sorry for the hassle.

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • injunjackI
                            injunjack
                            見習いボス
                            @Daniel San
                            Joined:

                            @Daniel-San said in Where do we report issues with the new forum?:

                            there is something wrong with the post status , don’t know the right name for it.
                            I’am raw and unwashed with 1500 posts 😂
                            please check

                            Same here, I changed it to no status in profile but might be nice to have old status back

                            Also I seem to have some probs in changing settingts, I tried to "paginate" the forum insettings, but after hitting save, nothing happens...

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Do what I suggested in reply to your other post

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by Giles injunjackI 1 Reply Last reply Reply Quote 0
                              • injunjackI
                                injunjack
                                見習いボス
                                @Giles
                                Joined:

                                @Giles done.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Cool
                                  I just tried paginating and it worked for me.....

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • D
                                    DrPat
                                    Iron Heart Deity
                                    Joined:

                                    When I click on a category, for example Bottoms, I only see the first page of posts listed in reverse chronological order. I don't see any possibility to page through older posts.

                                    https://forum.ironheart.co.uk/forum/category/9/bottoms

                                    I see this both on my phone (iPhone) and on my PC (Chrome under MacOS).

                                    last edited by DrPat AdamJA 1 Reply Last reply Reply Quote 0
                                    • D
                                      DrPat
                                      Iron Heart Deity
                                      Joined:

                                      Another annoyance is the following: I click on a thread that I haven't read until the last post (for example, post 10 out of 100). Then I click on the double down arrow to get to the end of the thread.

                                      When I click on the back button, it takes me to post 10. I would be better if the back button took me out of the thread instead of returning me to the point of entry.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • D
                                        DrPat
                                        Iron Heart Deity
                                        Joined:

                                        I also notice that the home screen freeze is still present. For me, this makes the mobile version almost unusable and would suggest raising the priority of this bug. My reasons are as follows.

                                        (1) On the iPhone, when I save the link to the forum on the home screen, there are no back buttons at the bottom of the screen. This means that I must use the back swiping functionality to go back. Almost every time I do this I get a screen freeze and must kill the process.

                                        (2) If I use a browser window instead of the link, I do have back buttons. However, they disappear when I am scrolling through a thread. This means I must first reverse directions of scrolling to make the back button appear before clicking it.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • D
                                          DrPat
                                          Iron Heart Deity
                                          Joined:

                                          I am constantly seeing this notification and could do without it.

                                          D9D70B6E-D5CD-4A69-B885-BBC388B43CD9.png

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • D
                                            DrPat
                                            Iron Heart Deity
                                            Joined:

                                            If you click “Post quick reply” with an empty text box you get the following notification. It’s not immediately clear that it means you didn’t actually post a reply.

                                            FAB29AB7-BCFB-40C6-A1ED-F22D7578F6D0.png

                                            last edited by 1 Reply Last reply Reply Quote 0
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