Where do we report issues with the new forum?

[Alex]

Serious question: does it matter?

[ARNC]

@Alex I guess on one level it doesn’t, although it would be nice to know. On occasions though it might be helpful to see if someone has seen a post (generally not one of my own - I’m not entirely motivated by vanity ). There have certainly been times when I might have directed someone to a relevant post if I hadn’t already seen that they had responded.

[Karol]

In https://www.ironheart.co.uk/forum/topic/8137/ihsh-240-blk-ultra-heavy-flannel-herringbone-work-shirt-black?_=1699626481213
the link pointing to further discussion is not working - https://www.ironheart.co.uk/forum/index.php?topic=13250.msg614821#msg614821

[AdamJ]

@Karol fixed, a number of the old product re-direct links are broken I'd noticed as the data migration didn't cover intra-topic URLs also

[Karol]

@AdamJ yep, I see it from time to time. Will report here as soon as I stumble on one.

[AdamJ]

@Karol cheers mate

[Karol]

@AdamJ
Same as above.
https://www.ironhearteu.com/forum/topic/8572/ihsw-48-blk-ultra-heavy-sweat-cardigan-black/2
at the end it should point here https://www.ironhearteu.com/forum/topic/8853/ihsw-48-blk-14-oz-ultra-heavyweight-sweat-cardigan-black/73

[pechelman]

Couple of items that have been bugging me and I'm not sure if it's just me.

First, the search seems to be applying an AND filter on every single word, so me trying to find most threads results in a "No Matches" including this one to find this thread. One would think this thread should pop up with those search words. Right?

Second, in chats, there exists the ability to resize the overall chat/text window, but the field where text is entered is limited to about 2.5lines of height for me, so it makes typing/reviewing anything longer than 1 sentence a little difficult. Is it possible to allow this text entry field to be resizable as well? Or just make it a little bigger?

[AdamJ]

@pechelman Just tested the search thing, weird. Will take a further look ASAP

[alexpupin]

Looks like I can’t edit my own posts. I noticed this a few days ago. Is this a setting I enabled/disabled by mistake?

Edit: I can edit this post, but not others. Weird.

[kkibbey23]

@AdamJ said in Where do we report issues with the new forum?:

Our dev team have been working on a good fix. Previously potential solutions have resulted in breaking other things. We'll discuss urgently as I appreciate it's very annoying. Will update soon

I’m just checking to see if you guys have found any fix for the jumping around? It’s hard to follow threads when it jumps all over

[AdamJ]

@kkibbey23 NodeBB (software we use for the forum) have just released a new version (3.0) which we're looking to upgrade to in the near future, which hopefully will resolve the issue. We thought we had a fix which would solve the issue but it resulted in much longer load times which would impact the UX negatively in another way. I will keep you posted

[kkibbey23]

Thanks a lot!

[AdamJ]

@alexpupin I am testing this currently, do you have an example of a post you're unable to edit?

I have a test account with standard permissions and can edit posts with it, just wondering if it may be thread specific! Thanks

[alexpupin]

@AdamJ thanks for looking into this issue:

I can’t edit this post for example:
https://www.ironheart.co.uk/forum//post/774453

Also, I see that @WhiskeySandwich has a similar issue in the same thread.

[AdamJ]

@alexpupin Thanks, confirmed I can't either with my test user so almost definitely a permissions issue

[Karol]

Links at the end not pointing to further posts or the shop.
https://www.ironhearteu.com/forum/topic/7196/ihj-75-primaloft-mountain-parka/14

it should direct here - https://www.ironhearteu.com/forum/topic/7607/ihj-75-blk-primaloft-mountain-parka/97

[68degreesorless]

Could just be a me thing, but I miss when you could go to recent posts and read the actual recent posts rather than just seeing which threads have been posted in recently

[popvulture]

This one might have been mentioned before, but I don't really wanna comb back through 191 posts...

If I'm scrolling back in a thread from the most recent post, there's eventually a point at which a big batch of photos from previous posts all load at once, and it blasts me back in time quite a bit, usually making it tough to go back to where I just was. It's pretty damn annoying, but I somehow don't think there's a way to get around this happening, unless I'm missing something. Anyone else deal with this and/or maybe find a way to prevent it?

[DeeDee85]

@popvulture it drives me mad