IHSB-BIGBUCK-BLK - Black Deerskin Western Shirt - The Big Buck
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I would just return it if you aren't happy, them offering a return label and full-refund is expected from IHUK but also appreciated as they have excellent customer service
What are you going to do then? Either keep it or return it are your options like you said... Not sure what you're asking here.
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@Animal-Chin when these shirts were originally released, it was stressed that they would have slight imperfections due to the nature of the hides, the way the animals lived (scarring), and the tanning process.
I understand your sentiment and concerns, but it is part of the process. It is a difficult concept to accept, but it does make the product unique with a story to tell.
The question is are you comfortable with that and willing to accept those imperfections.
The IHUK crew have given you a few outstanding options to consider, but ultimately the answer must come from you.
Personally, I have one of those from the initial release and accept it for what it is.
It’s really your call…
“our policy of no discussions regarding politics, religion, asparagus, and other controversial issues.” - Andrew
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Here is the link to what I’ve stated in my post: https://forum.ironheart.co.uk//post/9082
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@goosehd I guess with the imperfections, I was more thinking of scarring imperfections in the hide....the actual hole threw me. Like I said, Im torn (pardon the pun!). I love the shirt, just wanted to reach out to the community and get your thoughts and if anyone else had a shirt with a similar defect and how it faired over time. Thats why this forum exists, right? I greatly appreciate your input and will will keep you updated!
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@Animal-Chin You will find this video very helpful in understanding the tanning process:
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@Animal-Chin
I would have it sent to Simmons Bilt for repairs. I’ve had them do repairs through IH, and it’s pretty quick and they do a good job in fixing any issues.
I put scarring and holes in two separate categories, I wouldn’t want holes on any garment. -
@concretor Thats what I thought as well, but honestly wasn't sure what the cut off for "small imperfections" was. Like I said, Iron Heart has been great with their response, and I think offering a full refund is top notch. Im just curious what Simmons Bilt will say in response. It's strange that he has reached out twice and no reply either way. You figure if a company like Iron Heart reaches out with a concern, they would be all over it.
We shall see. @goosehd Interesting video! -
@Animal-Chin as an average big buck enjoyer I think if you have second thoughts about the shirt, don't keep it or at least let SB fix it. Everyone has their own level of willingness to accept imperfections, but I just went and checked my shirt again and besides some slight irregularities and scars the hides are pretty uniform. Maybe I am just lucky but I would not like a full hole.
Was able to wear the BB for a short walk with Frida
this morning.
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@FlavourFade Looks great! I'd love it if SB would offer to fix it....I'm just waiting to hear if they will. James f/IH has reached out to them twice with no response yet. Thats what I find strange....I don't want to return the shirt. I just want to see if this hole I something that can be addressed.
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@Animal-Chin said in IHSB-BIGBUCK-BLK - Black Deerskin Western Shirt - The Big Buck:
Thats what I find strange....
They are a small family business who are run off their legs making stuff. It's a pain, but that is what it is....
