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    Visit the new Iron Heart showroom - Hackney Wick, London

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    • Tago MagoT
      Tago Mago
      Mod Squad
      @AdamJ
      Joined:

      @AdamJ had the same issue, seems to be fixed. Thanks!

      last edited by 1 Reply Last reply Reply Quote 1
      • ÆRϺΔΚÆ
        ÆRϺΔΚ
        Joined:

        Works fine now

        last edited by 1 Reply Last reply Reply Quote 0
        • G
          Gavin666
          Raw and Unwashed
          Joined:

          Search engine could do with a few tweaks. If you type in jacket for example it brings up pairs of jeans and Wabash brings up serve pants

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @Gavin666
            Joined:

            @Gavin666 thanks for reporting, can you let me know your exact search term so I can replicate? This is what I get when searching 'jacket'

            CleanShot 2025-10-03 at 09.05.35@2x.png

            and 'wabash'

            Screenshot 2025-10-03 at 09.17.14.png

            The devil is in the detail..

            last edited by Alex G 1 Reply Last reply Reply Quote 0
            • G
              Gavin666
              Raw and Unwashed
              @AdamJ
              Joined:

              @AdamJ if you type in jacket and then hit return Adam you get 140 odd hits, scroll down and you will see patches, bags etc amongst those

              last edited by goosehdG 1 Reply Last reply Reply Quote 0
              • goosehdG
                goosehd
                Mod Squad
                @Gavin666
                Joined:

                @Gavin666 from the sales platform or the forum?

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by G 1 Reply Last reply Reply Quote 0
                • TwistlockT
                  Twistlock
                  啓蒙家
                  Joined:

                  Tried myself on the website. Seems like it is a full text search that delivers results like bags, pants etc. if "jacket" is used in the text of the product page.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • G
                    Gavin666
                    Raw and Unwashed
                    @goosehd
                    Joined:

                    @goosehd sales co.uk site

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      Joined:

                      @Gavin666 ah yeah I understand. We use something called semantic search which gives it a bit more flexibility, and as a result may include additional items. This is a better option than having strict terms because if we did that searching "jackets" would yield nothing as in strict terms there isn't a product with "jackets" in the title. That is a crude example but you see my point. On the whole I think the search works really well.

                      The devil is in the detail..

                      last edited by G 1 Reply Last reply Reply Quote 1
                      • G
                        Gavin666
                        Raw and Unwashed
                        @AdamJ
                        Joined:

                        @AdamJ thanks for clarifying

                        last edited by 1 Reply Last reply Reply Quote 0
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