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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • popvultureP
      popvulture
      見習いボス
      Joined:

      @Alex @AdamJ I have a message to read, but when I click the little speech bubble message icon, the dark grey messages menu pops up and won’t go away, no matter what I do. So when I click the message I want to read, I can see it underneath the grey menu but half of it’s obscured.

      WTB
      IHSH-IHG-BLK XXL
      Sugar Cane Coke Stripe SS L charcoal

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        @popvulture
        Joined:

        @popvulture on mobile? I think I replicated, and you can drag the bar to the right to move it out your way. Clearly not ideal, but perhaps a work around until Monday?

        last edited by popvultureP 1 Reply Last reply Reply Quote 0
        • popvultureP
          popvulture
          見習いボス
          @Alex
          Joined:

          @Alex ahh interesting — that works. Oddly the one thing I didn’t try haha. Seems like that would be intuitive but I guess I’m just used to the way it previously worked. Thank you!

          WTB
          IHSH-IHG-BLK XXL
          Sugar Cane Coke Stripe SS L charcoal

          last edited by 1 Reply Last reply Reply Quote 0
          • Daniel SanD
            Daniel San
            見習いボス
            Joined:

            is there a possibility to use the mark as read function?

            last edited by 1 Reply Last reply Reply Quote 1
            • popvultureP
              popvulture
              見習いボス
              Joined:

              I just noticed the email notification for a new message is working now, so that’s cool.

              WTB
              IHSH-IHG-BLK XXL
              Sugar Cane Coke Stripe SS L charcoal

              last edited by 1 Reply Last reply Reply Quote 0
              • endoE
                endo
                見習いボス
                @goosehd
                Joined:

                @goosehd said in Where do we report issues with the new forum?:

                Don’t think that I didn’t see this …

                😁

                si tacuisses

                last edited by 1 Reply Last reply Reply Quote 1
                • dinobarnesberlinD
                  dinobarnesberlin
                  啓蒙家
                  Joined:

                  Doesn't happen on my iphone but on my laptop there is this Avatar sizing problem where it covers some of the text?
                  Anyone else have this issue?

                  IMG_0167.jpeg

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    @dinobarnesberlin
                    Joined:

                    @dinobarnesberlin is your browser at 100% scale? On Mac, try cmd+0

                    last edited by Alex goosehdG 1 Reply Last reply Reply Quote 0
                    • goosehdG
                      goosehd
                      Mod Squad
                      @Alex
                      Joined:

                      @Alex There's multiple people reporting this including me. https://www.ironheart.co.uk/forum//post/825989

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by goosehd 1 Reply Last reply Reply Quote 0
                      • dinobarnesberlinD
                        dinobarnesberlin
                        啓蒙家
                        Joined:

                        Just double checked and Im all set at 100% across the board.

                        last edited by 1 Reply Last reply Reply Quote 1
                        • goosehdG
                          goosehd
                          Mod Squad
                          Joined:

                          For me it’s on my iPhone (landscape) and iPad (landscape and portrait orientation). Fine on the desktop Mac.

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by goosehd 1 Reply Last reply Reply Quote 0
                          • dinobarnesberlinD
                            dinobarnesberlin
                            啓蒙家
                            Joined:

                            @goosehd ---I just now saw your reference link to this same problem.
                            glad I wasn't the only one ...Im sure the guys will find a solution

                            last edited by 1 Reply Last reply Reply Quote 1
                            • Daniel SanD
                              Daniel San
                              見習いボス
                              Joined:

                              they need to reactivate the mark as read soon
                              😂 , for me it’s one of the most important functions.

                              last edited by 1 Reply Last reply Reply Quote 2
                              • AlexA
                                Alex
                                IHUK Crew
                                Joined:

                                @Daniel-San we’re looking g at where the button has gone, but this is a good way to do it with one more click in the meantime

                                IMG_0196.jpeg
                                IMG_0197.jpeg

                                last edited by Daniel SanD 1 Reply Last reply Reply Quote 2
                                • Daniel SanD
                                  Daniel San
                                  見習いボス
                                  @Alex
                                  Joined:

                                  @Alex
                                  brillant Alex 😁 thank you !!

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • IH-GARYI
                                    IH-GARY
                                    Haraki san Student
                                    Joined:

                                    Landscape orientation on a mobile alters the button to be inclusive of the words Mark As Read.

                                    IMG_7690.png

                                    On a Mac laptop/safari browser the Mark As Read old functionality is still there if you are in a full window mode - but if you have a reduced window open you get the same image/functionality as Portrait view on the mobile.

                                    My contribution, to urban blues…

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      Some styling changes have been pushed live to sort issues including the one you mention above @goosehd

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • dinobarnesberlinD
                                        dinobarnesberlin
                                        啓蒙家
                                        Joined:

                                        Woke up this morning to see that the problem I mentioned earlier has been dealt with!
                                        You guys are the best !

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • DeeDee85D
                                          DeeDee85
                                          啓蒙家
                                          Joined:

                                          I’ve had the same new notification for around a week now. No matter how many times I’ve clicked on it or logged out and back in, it is still there..
                                          18CB10C6-2D45-4B8F-A726-909D188DA3CE.png
                                          250307D2-378E-42B0-9A3B-3949AB5F95C8.png

                                          last edited by MizmazzleM 1 Reply Last reply Reply Quote 0
                                          • IH-GARYI
                                            IH-GARY
                                            Haraki san Student
                                            Joined:

                                            @DeeDee85 If you click on the bell notification button, at the bottom left there is a 'mark all as read' option - I clicked this and it cleared mine when I had a similar issue.

                                            My contribution, to urban blues…

                                            last edited by DeeDee85D 1 Reply Last reply Reply Quote 1
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