Where do we report issues with the new forum?

[louisbosco]

This post is deleted!

[cityofdelusion]

@AdamJ When I browse some older forum threads on my laptop, some photos don't appear. When I use my smartphone, however, they do. Perhaps it's just me.

Example: https://www.ironheart.co.uk/forum/topic/2111/ihj-08-primaloft-quilted-nylon-jacket?_=1679916965843

[Kasi]

@AdamJ

I know you can follow someone from the profile, but how do unfollow someone just in case
thanks

[Matt]

Are my feelings about to be hurt?

[AdamJ]

@Kasi will let you know

[Kasi]

Thanks @AdamJ

[Kasi]

@Matt said in Where do we report issues with the new forum?:

Are my feelings about to be hurt?

@matt

Don’t be silly you nowhere off my radar

Be happy now

[AdamJ]

@Matt This is being looked in to. We've contacted the developer of the plugin for emojis on the new forum platform, who are looking in to a patch.

[ARNC]

Apologies if I'm being thick, but (how) does the bookmark function work? I can't find a way of accessing bookmarked posts.

[cityofdelusion]

@ARNC You have to: go to your profile and click on the three dots. Then scroll down until you see "Bookmarks" and select it.

[ARNC]

@cityofdelusion Thanks. It's well-hidden but I think it will be really useful now I know where it is!

[DrPat]

I was typing a post on the iPhone and switched to another app before I was finished. When I switched back to the forum website it was on the start page and my post was deleted.

[DrPat]

If you view a post in the list of recently updated threads and then go back to the list, the thread you just viewed is no longer in the list. The thread is back in the most recent list when someone posts in it. Perhaps this is a feature, but sometimes I like to view a thread more than once before it's updated.

[Karol]

The link (https://www.ironheart.co.uk/forum/index.php?topic=14626.msg684452&_gl=11jqs86v_gaMzQ0MjcwMDU1LjE2NzgxMzA2NTA._ga_FPL079K5JY*MTY4Mjk0NzU4MC4yNy4xLjE2ODI5NDc2NjguMC4wLjA.#msg684452)
from https://www.ironhearteu.com/bottoms/ih-888-sst.html
should direct folks to @neph93 in-depth review.

[Karol]

Same for
https://www.ironhearteu.com/bottoms/ih-777-SST.html
https://www.ironhearteu.com/bottoms/ih-666-SST.html

[AdamJ]

@Karol fixed, thanks man

[deanclean]

Not so much an issue but a question. When an item has been sold in the buying and selling section do we still make a reply that says to close the post? I ask because I think I saw that we can delete the post we made. I was just thinking that after the member sells something he/she can just delete the original post? I just want to make sure I’m doing it correctly.

[goosehd]

@deanclean What I’ve been doing is locking the post once the item has been sold and deleting it about a month later. I do this in case questions arise from either party related to the transaction.

[goosehd]

@deanclean …and to clarify, Yes please mark your post/item as sold so that I can lock it and delete when necessary. If you have sold your item outside of the IH Marketplace, you can delete the post yourself and I will clean it up at a future date.

[deanclean]

Ok. Thanks @goosehd that makes sense. Thanks.