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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • Megatron1505M
      Megatron1505
      見習いボス
      Joined:

      Can't speak for the USA, but I have had to pay import and duty on just about everything I have ever bought through Rakuten. They do not factor this into the cost.

      Made in England, clothed in Japan, fed in America and drunk in Belgium !

      last edited by 1 Reply Last reply Reply Quote 0
      • Mild7M
        Mild7
        Joined:

        Same. I've paid duty on some imports to Australia from rakuten. I import for a living and can't understand how a vendor or consignor could ever build this into the cost of product.

        But.. This may differ in the USA. No 1st Hand knowledge there.

        last edited by 1 Reply Last reply Reply Quote 0
        • injunjackI
          injunjack
          見習いボス
          Joined:

          Are Gift Vouchers still available? I didn't see them in the Shop?

          last edited by 1 Reply Last reply Reply Quote 0
          • G
            grandmasterben
            Joined:

            I have no clue why I never get hit with customs. I seriously order so much shit from rakuten… Los Angeles ISC ftw

            last edited by 1 Reply Last reply Reply Quote 0
            • B
              beautiful_FrEaK
              Raw and Unwashed
              Joined:

              I think I saw some shops (not from Rakuten) offer a price with in-built customs. IIRC it was J.Crew or so. At least when you visited those shops they stop you and redirect you to a local page for your country (meaning all prices reflect the custom policy of your country).

              If the shop you bought from didn't do that, they didn't calculate that into their price. And that's about 99% shops I know.
              How should they factor in the customs when they don't know who is going to order from them and what the custom policy of said country is?

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                @injunjack:

                Are Gift Vouchers still available? I didn't see them in the Shop?

                Yes, please drop Paula a PM or email paula (at) ironheart.co.uk

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • mclaincauseyM
                  mclaincausey
                  見習いボス
                  Joined:

                  Heh. Never paid customs from Rakuten and I'm a regular. The pros mark it as a gift/under-declare the value. Package landed, thanks all!

                  B.F, unless you're on ToR or something it's trivial to know what country you're visiting a web site from. All prices are in USD when I visit Rakuten because they know where I'm accessing from.

                  Think it, be it.

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                  • B
                    beautiful_FrEaK
                    Raw and Unwashed
                    Joined:

                    Yeah they are simply using a currency converter on Rakuten to show you the price in your curreny but as I said: they don't automatically include the customs.

                    The low value/marked as gift might work for guys in the US but here in Europe they don't really care about that. No invoice on the outside, in 95% you have to get to the customs office you have to prove the value of the item. Or prove that it really is a gift.

                    I think you also have a rather high exemption limit in the US as a private person?
                    IIRC, e.g. Australien guys are allowed to import goods up to 1000$ without any fees. I might be wrong on the numbers though.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      @beautiful_FrEaK:

                      The low value/marked as gift might work for guys in the US but here in Europe they don't really care about that. No invoice on the outside, in 95% you have to get to the customs office you have to prove the value of the item. Or prove that it really is a gift.

                      Not strictly true.  German and Swiss customs are particularly vicious, UK are pretty lax.

                      @beautiful_FrEaK:

                      I think you also have a rather high exemption limit in the US as a private person?
                      IIRC, e.g. Australien guys are allowed to import goods up to 1000$ without any fees. I might be wrong on the numbers though.

                      It's all annotated here:
                      http://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-the-United-Kingdom/

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • B
                        beautiful_FrEaK
                        Raw and Unwashed
                        Joined:

                        Thanks for that link!
                        Only the rules if the package is a gift is not included there (for Germany. Yes we have to pay taxes for gifts here if the value is above 45€)

                        And the 1000$ for Australia is right…those lucky bastards 😉

                        last edited by 1 Reply Last reply Reply Quote 0
                        • RocknRollR
                          RocknRoll
                          Joined:

                          We are bastards!  🙂

                          last edited by 1 Reply Last reply Reply Quote 0
                          • injunjackI
                            injunjack
                            見習いボス
                            Joined:

                            @Giles:

                            @injunjack:

                            Are Gift Vouchers still available? I didn't see them in the Shop?

                            Yes, please drop Paula a PM or email paula (at) ironheart.co.uk

                            Goddammit, vouchers no good. Have to make direct buy… for somebodys B-Day

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Why vouchers no good?

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • injunjackI
                                injunjack
                                見習いボス
                                Joined:

                                In the eyes of "The Taxman" they are like cash. My employer is about to get me something for my B-day, thought that voucher might be good, but it was no-no. Have to think about what to suggest to them then…they prolly could do a online purchase as well... 😉  I got to give them three wishes, one will be fullfilled...

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Damn sorry…..

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • madmondayM
                                    madmonday
                                    Raw and Unwashed
                                    Joined:

                                    Three wishes from injun?

                                    I'm frankly scared to think of what those wishes could be, hahahahahaha

                                    head high, middle finger higher

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • injunjackI
                                      injunjack
                                      見習いボス
                                      Joined:

                                      yeah, you all should be beware ;-D

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • madmondayM
                                        madmonday
                                        Raw and Unwashed
                                        Joined:

                                        thinking about starting an advice column, kind of like dear abby but with a mad twist.

                                        thoughts?

                                        head high, middle finger higher

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Mild7M
                                          Mild7
                                          Joined:

                                          ^ Do it!  Some tough love is what I need 😛

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • madmondayM
                                            madmonday
                                            Raw and Unwashed
                                            Joined:

                                            you live in a former prison colony so i'm sure you are used to tough love, hahahahahahaha

                                            thanks for your input & humor mild  😉

                                            head high, middle finger higher

                                            last edited by 1 Reply Last reply Reply Quote 0
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