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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

We know you love IH, but where do you think we can improve?

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  • E
    endo
    見習いボス
    @endo
    Joined: 29 May 2020

    @endo said in We know you love IH, but where do you think we can improve?:

    When I check out sizing of new stuff I always use the 'add to compare' site and go with two finger along the relevant columns. That would be much nicer if it was possible to click and highlight columns (and lines) in the sizing tables.

    Don't know if that's possible but would be a nice feature …

    Bildschirm­foto 2023-08-20 um 14.59.06.png

    this function

    si tacuisses

    last edited by 20 Aug 2023, 12:59 1 Reply Last reply Reply Quote 5
    • D
      ddtrash
      Haraki san Expert
      Joined: 2 Dec 2010

      I would like all IH coats / jackets to come with a hanging loop inside the neck of the jacket.

      I get a lot of use out of my IH-526-ODG but the lack of hanging loop and the thick stiff patch make this coat very difficult to hang on a peg.

      There is no 'I' in team …............ however there are five in 'individual brilliance'.

      last edited by 20 Aug 2023, 16:19 D 1 Reply Last reply 21 Aug 2023, 13:54 Reply Quote 0
      • E
        endo
        見習いボス
        Joined: 29 May 2020

        Bildschirm­foto 2023-08-20 um 23.21.53.png

        something like this to get rid easier of those damn care labels

        si tacuisses

        last edited by 21 Aug 2023, 07:50 1 Reply Last reply Reply Quote 2
        • O
          Oilfieldtrash
          Raw and Unwashed
          Joined: 15 Aug 2020

          I do love Iron Heart your right but in my opinion I think your behind the competition with the Horsehide jackets. Not on about the quality of the one's you already have as they are great but more the range. I think you need a couple more classic styles like the other Japanese big hitter brands with different hides/colours.

          "In a society that has destroyed all adventure, the only adventure left is to destroy that society"

          last edited by 21 Aug 2023, 13:24 G 1 Reply Last reply 21 Aug 2023, 14:02 Reply Quote 0
          • D
            DrPat
            Iron Heart Deity
            @ddtrash
            Joined: 9 Oct 2009

            @ddtrash said in We know you love IH, but where do you think we can improve?:

            I would like all IH coats / jackets to come with a hanging loop inside the neck of the jacket.

            I get a lot of use out of my IH-526-ODG but the lack of hanging loop and the thick stiff patch make this coat very difficult to hang on a peg.

            Many jackets are made without a loop on purpose. If the jacket is too heavy, a loop will place too much stress on the fabric to which the loop is attached.

            last edited by 21 Aug 2023, 13:54 1 Reply Last reply Reply Quote 0
            • G
              Giles
              IHUK Crew
              @Oilfieldtrash
              Joined: 22 Sept 2009

              @Oilfieldtrash said in We know you love IH, but where do you think we can improve?:

              I think you need a couple more classic styles like the other Japanese big hitter brands with different hides/colours.

              https://www.ironheart.co.uk/forum/category/163/fall-winter-2023-jackets

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 21 Aug 2023, 14:02 1 Reply Last reply Reply Quote 0
              • C
                cityofdelusion
                Joined: 1 Jun 2018

                This has been existent and quite annoying for a while now, but I'm just getting to report it now:

                When I enter a keyword into the search box on the main website (e.g., the word "collarless") and the suggested products appear, automatically the first product of the suggested search results is selected. In other words: When I hit enter to search for a word that I entered initially, the website takes me to the product page of the first product that was suggested and selected. Instead, it should take me to the page where all the search results for that word I entered will be shown.

                Here's a screenshot which I hope will clarify what I tried to describe above:
                Screenshot 2023-10-18 at 13.19.13.png

                last edited by 18 Oct 2023, 11:28 A 1 Reply Last reply 18 Oct 2023, 11:53 Reply Quote 0
                • A
                  AdamJ
                  IHUK Crew
                  @cityofdelusion
                  Joined: 29 Jun 2017

                  @cityofdelusion thanks for reporting, I will discuss with our dev team and we will look at getting a fix implemented soon

                  The devil is in the detail..

                  last edited by 18 Oct 2023, 11:53 C 1 Reply Last reply 18 Oct 2023, 11:56 Reply Quote 1
                  • C
                    cityofdelusion
                    @AdamJ
                    Joined: 1 Jun 2018

                    @AdamJ Thank you for responding quickly and taking my suggestion seriously even though I may be the only one bothered by this 😂

                    last edited by 18 Oct 2023, 11:56 A D 2 Replies Last reply 18 Oct 2023, 11:59 Reply Quote 0
                    • A
                      AdamJ
                      IHUK Crew
                      @cityofdelusion
                      Joined: 29 Jun 2017

                      @cityofdelusion No problem. You're not the first, having just discussed with a few members of the team, will be a quality of life improvement appreciated by all!

                      The devil is in the detail..

                      last edited by 18 Oct 2023, 11:59 A 1 Reply Last reply 18 Oct 2023, 12:15 Reply Quote 2
                      • A
                        Alex
                        IHUK Crew
                        @AdamJ
                        Joined: 28 Sept 2009

                        @AdamJ said in We know you love IH, but where do you think we can improve?:

                        a few members of the team

                        That's a strange way of spelling "Alex"

                        last edited by 18 Oct 2023, 12:15 1 Reply Last reply Reply Quote 2
                        • D
                          DeeDee85
                          啓蒙家
                          @cityofdelusion
                          Joined: 5 Jun 2023

                          @cityofdelusion This has been something that’s bothered me a few times 😂

                          last edited by 18 Oct 2023, 16:53 1 Reply Last reply Reply Quote 0
                          • I
                            iammortalcombat
                            Haraki san Prodigy
                            Joined: 2 Jan 2022

                            I noticed if I login to ironheart uk and switch to ironheart america shopping - my wishlists don’t match. One has several items while another shows many more. Is this by design?

                            last edited by 18 Oct 2023, 18:08 T 1 Reply Last reply 18 Oct 2023, 19:00 Reply Quote 1
                            • T
                              Tago Mago
                              Mod Squad
                              @iammortalcombat
                              Joined: 16 Jan 2021

                              @iammortalcombat same with switching from UK to EU. My wishlist disappears entirely

                              last edited by 18 Oct 2023, 19:00 1 Reply Last reply Reply Quote 0
                              • JerkStoreJ
                                JerkStore
                                Raw and Unwashed
                                Joined: 4 Nov 2021

                                Not taking the VAT off an ex-EU Iron Heart Germany order is an interesting, negative change.

                                last edited by 18 Oct 2023, 19:16 D louisboscoL 2 Replies Last reply 18 Oct 2023, 20:22 Reply Quote 0
                                • D
                                  DrPat
                                  Iron Heart Deity
                                  @JerkStore
                                  Joined: 9 Oct 2009

                                  @JerkStore Consistent pricing is an Iron Heart International policy.

                                  Note that Iron Heart Germany now offers free shipping to non-EU countries on orders over 200 euros.

                                  last edited by 18 Oct 2023, 20:22 1 Reply Last reply Reply Quote 0
                                  • louisboscoL
                                    louisbosco
                                    啓蒙家
                                    @JerkStore
                                    Joined: 21 Feb 2013

                                    @JerkStore had this recently, but then I get charged GST again when it arrives into my country as the VAT amount isn't stated on the invoice.

                                    not sure where the differences lie between IHUK and IH-Germany in terms of shipping procedures. I'm happy to pay some form of VAT but not double.

                                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                    • Harvey Specter
                                    last edited by 19 Oct 2023, 03:06 1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex
                                      IHUK Crew
                                      Joined: 28 Sept 2009

                                      Iron Heart Germany are following our global pricing policy.

                                      We had a choice when determining our pricing policy either to price high and refund VAT for non UK/EU customers or price lower and not refund the VAT.

                                      We decided on balance that having our retail price as low as possible and the same for all our customers worldwide was the simplest approach.

                                      last edited by 19 Oct 2023, 08:07 1 Reply Last reply Reply Quote 0
                                      • Mike_Lima_PapaM
                                        Mike_Lima_Papa
                                        Haraki san Prodigy
                                        Joined: 21 Mar 2020

                                        Has a decision been made regarding upsizing the work shirt buttons?

                                        last edited by 26 Dec 2023, 20:12 A 1 Reply Last reply 27 Dec 2023, 09:40 Reply Quote 3
                                        • gazza61G
                                          gazza61
                                          Raw and Unwashed
                                          Joined: 12 Feb 2023

                                          any chance of making more work shirts with snapon buttons ,you mainly only do them on the western shirts, it would be nice to see more on the work shirts.

                                          last edited by 26 Dec 2023, 21:34 A 1 Reply Last reply 27 Dec 2023, 09:41 Reply Quote 4
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