@Alex yes Alex I did contact support and even though it shows as being delivered by end of day, I am sure that is not the case as the last update to tracking was import scan in Louisville Kentucky. This is the same update that occurs every night for the past several days.

I will give it some time and this seems to not be the norm with shipping to the US which is nice to understand. I guess I just drew the short end of the stick

For those of us in the US, how often does your order get tied up at this location?

This is my first time ordering directly from iron heart and my order seems to be stuck at this location and there seems to be no movement. Just the repeated import scan every night and one instance of your package arrived at import without prior notification. UPS is working to resolve this issue.

This seems to a common occurrence with just a quick search on the internet.

Just wondering if maybe I need to rethink where I order from if something like this happens the majority of the time with these orders.

I know this really has nothing to do with iron heart but is still frustrating is all.