I heard back from support, they effectively and politely said If you're not happy, you can return it.
Obviously, It's a very popular item, so I understand how they (IH UK) could take that approach. A little surprising for such a premium product, to be honest, but I think I'll live with it. Otherwise, it is a gorgeous shirt.
Hopefully, we all can put this whole Pocket Gate topic to rest now. Future buyers beware. I'm tempted to bust out the seam ripper and align it myself, but... Risky, risky.
@hugothecowboy I have the same issue with my L. I sort of feel the same way. I’m torn because otherwise the shirt is gorgeous. I don’t wanna send it back and have nothing but for the price I would want for it to be as good as my other Iron Heart gear. I contacted support so hopefully they’ll think of a good solution for everyone. It sounds like there’s a misaligned template somewhere in the production line.
Hello all. I'm new to the forum and newish (as of a year or so) to IH. Having a great time so far. I just picked up a 427 and decided to bust out the sewing machine and make mine a little more special. Do many others customize their pieces?
