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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    IHSH-267-NAV - Ultra Heavy Flannel Buffalo Check Western Shirt - Navy/Ivory

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    • C
      CMcCartie
      Raw and Unwashed
      Joined:

      This is my first time ordering a shirt from the mothership and getting it pimped does it usually take a bit longer to receive a order confirmation or email afterwards? I usually get them right away it’s been a few hours since I ordered and I still have not received one.

      last edited by 1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        Joined:

        IHUK has been experiencing higher than normal call volume, so to speak. There's a lot going on behind the scenes I'm sure. Things are flying off the shelves, pictures need to be taken, measurements on everything, remeasure everything. Reply to emails, check emails, reply to new emails, hem pants, take off old snaps, put on new snaps, sew new buttons blah blah. Patience will be rewarded.

        last edited by 1 Reply Last reply Reply Quote 0
        • T
          teddyjay
          Raw and Unwashed
          Joined:

          @CMcCartie:

          This is my first time ordering a shirt from the mothership and getting it pimped does it usually take a bit longer to receive a order confirmation or email afterwards? I usually get them right away it’s been a few hours since I ordered and I still have not received one.

          Did you pay using PayPal?

          Happened to me once… I thought that the order went through but there was some weird glitch with Paypal.  Had to resend and double checked with paypal that it actually went through.

          last edited by 1 Reply Last reply Reply Quote 0
          • KasiK
            Kasi
            見習いボス
            Joined:

            Check your spam inbox maybe there..

            The world's insane
            While you drink champagne
            And I'm livin' in black rain 4Q 🖕

            last edited by 1 Reply Last reply Reply Quote 0
            • C
              CMcCartie
              Raw and Unwashed
              Joined:

              hmm i paid with a debit card and its already went through but no email in the spam or normal inbox, no worries just making sure got mine, looks like ill just have to wait it out  😉

              last edited by 1 Reply Last reply Reply Quote 0
              • ?
                A Former User
                Joined:

                It looks like you ordered after the dudes had already left the office I assume. It's after 9pm there. Also, Covid is likely wreaking havoc on the normal order of things at IHUK, so maybe there are different people in the office at different times? I'm just assuming. Maybe since they double check the measurements of your shirt, there is not an automated order confirmation, and it's just waiting on them to get back to the office to send you a message?

                Good thought to ask the forum. I can imagine the anticipation is intense, we can all relate. Crack a beer and congratulate yourself on the glorious acquisition!

                last edited by 1 Reply Last reply Reply Quote 0
                • KasiK
                  Kasi
                  見習いボス
                  Joined:

                  Guys chill out relax… it all good

                  The world's insane
                  While you drink champagne
                  And I'm livin' in black rain 4Q 🖕

                  last edited by 1 Reply Last reply Reply Quote 0
                  • SmiladonS
                    Smiladon
                    Raw and Unwashed
                    Joined:

                    @CMcCartie:

                    hmm i paid with a debit card and its already went through but no email in the spam or normal inbox, no worries just making sure got mine, looks like ill just have to wait it out  😉

                    You can check your account if you're still worried. It should show your order there. I get the frustration, especially on limited items.
                    Just go to the website and go to Account 😉 Hope it all works out. I'm sure you're good, if your card has been charged…

                    “Life is too short to be taken seriously.”
                    -me
                    IG = 6foot7ifitmatters

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      Joined:

                      last edited by 1 Reply Last reply Reply Quote 0
                      • jordanscollectedJ
                        jordanscollected
                        啓蒙家
                        Joined:

                        @Graham and I have been rehearsing a duet of "Total Eclipse of the Heart", and when the creative juices get flowing, it may cut into his normal work schedule.

                        @CMcCartie:

                        hmm i paid with a debit card and its already went through but no email in the spam or normal inbox, no worries just making sure got mine, looks like ill just have to wait it out  😉

                        world tours:
                        888 Fat guy chocolate WT
                        Mad Red x2
                        Wabidashery

                        last edited by 1 Reply Last reply Reply Quote 0
                        • neph93N
                          neph93
                          見習いボス
                          Joined:

                          @Smiladon:

                          @CMcCartie:

                          hmm i paid with a debit card and its already went through but no email in the spam or normal inbox, no worries just making sure got mine, looks like ill just have to wait it out  😉

                          You can check your account if you're still worried. It should show your order there. I get the frustration, especially on limited items.
                          Just go to the website and go to Account 😉 Hope it all works out. I'm sure you're good, if your card has been charged…

                          Yes, this is the way forward. If it is there then you are good.

                          «Stevie Heighway on the wing!
                          We had dreams, and songs to sing…»

                          • Dame Vera Lynn
                          last edited by 1 Reply Last reply Reply Quote 0
                          • C
                            CMcCartie
                            Raw and Unwashed
                            Joined:

                            @neph93:

                            @Smiladon:

                            @CMcCartie:

                            hmm i paid with a debit card and its already went through but no email in the spam or normal inbox, no worries just making sure got mine, looks like ill just have to wait it out  😉

                            You can check your account if you're still worried. It should show your order there. I get the frustration, especially on limited items.
                            Just go to the website and go to Account 😉 Hope it all works out. I'm sure you're good, if your card has been charged…

                            Yes, this is the way forward. If it is there then you are good.

                            All good guys No stress here! just wanted some more info thanks for the responses boys.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              @CMcCartie Thanks a lot for the order,  Your order has been received.  An automatic notification should have been sent out by the shop software.  The email registered in the shop is different from the one registered on the forum, did you check that email inbox? Anyway, one of the boys will be in touch with you on Monday to check sizing with you before they pimp the shirt. Thanks again, G

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • M
                                Marvo
                                Raw and Unwashed
                                Joined:

                                Good measurements for me, it looks close to what might really be a 'slim fit'. Can't count how many times I um and ah between L and XL then miss out altogether.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • C
                                  CMcCartie
                                  Raw and Unwashed
                                  Joined:

                                  @Giles:

                                  @CMcCartie Thanks a lot for the order,  Your order has been received.  An automatic notification should have been sent out by the shop software.  The email registered in the shop is different from the one registered on the forum, did you check that email inbox? Anyway, one of the boys will be in touch with you on Monday to check sizing with you before they pimp the shirt. Thanks again, G

                                  Thanks for the response I’ve tracked it down sorry for the confusion, I look forward to my first pimped IH shirt, and appreciate all the help and info! ❤️

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    Great news…...

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • dinobarnesberlinD
                                      dinobarnesberlin
                                      啓蒙家
                                      Joined:

                                      @CMcCartie        The shirt is going to be the sh@t with the pimp –- wearing it will make all of your problems become a thing of the past.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • J
                                        jayaytee
                                        Joined:

                                        Super excited for this, my first UHF. I was somewhere between M and L (again) so went for L on the basis that I don't want to be terrified every time I wash it in case it shrinks. Fingers crossed it works out.

                                        It will also mean my IH collection will have gone from zero to five pieces in the space of about 5 weeks - I should probably slow down now…

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • T
                                          the246guy
                                          Haraki san Prodigy
                                          Joined:

                                          ^ The same here. Have been spending a lot on quality clothing this year! Hope to collect a few more pieces and enjoy them forever!

                                          IH-555N | IH-666S-21 | IH-777D | IH-666 XHS | IHG-035 | IHB-06 | IH-721-KHA
                                          IHSH-251 | IHSH-07 | IHSH-246 * 2

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • neph93N
                                            neph93
                                            見習いボス
                                            Joined:

                                            @jayaytee:

                                            It will also mean my IH collection will have gone from zero to five pieces in the space of about 5 weeks - I should probably slow down now…

                                            Congratulations. The above is not an unusual dynamic [emoji1]

                                            «Stevie Heighway on the wing!
                                            We had dreams, and songs to sing…»

                                            • Dame Vera Lynn
                                            last edited by 1 Reply Last reply Reply Quote 0
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