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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart Website V4

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Live Chat has been enabled on the website.  Alex will be trialling it this weekend - Paula and I will be drinking in the garden 🙂 🙂

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • DionD
        Dion
        Joined:

        I like the idea of a live chat but I don't like when it starts on its own without being asked. It's good to know there is one if questions arise but I'd prefer to initiate it on my own. Just my two cents…

        last edited by 1 Reply Last reply Reply Quote 0
        • manufc10M
          manufc10
          Iron Heart Deity
          Joined:

          I like when it initiates on it's own.  I see it pop up and then it makes me pause to think if I do have a question and I'm more likely to ask something.  If I have to click it myself then 9 times out of 10 I'm just like eh..screw it.  That could be good or bad for Alex depending on how you look at it.  My two cents.

          Overall though, great idea for the site.

          last edited by 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            Joined:

            @Dion:

            I like the idea of a live chat but I don't like when it starts on its own without being asked. It's good to know there is one if questions arise but I'd prefer to initiate it on my own. Just my two cents…

            We turned this off, we did not like it either

            last edited by 1 Reply Last reply Reply Quote 0
            • SeulS
              Seul
              Joined:

              Good. Live chats and pop ups asking whether you have a question are annoying and desperate…

              last edited by 1 Reply Last reply Reply Quote 0
              • DionD
                Dion
                Joined:

                I'm having display trouble on every product page as Details, Measurements, Fabric etc. are all on one page but don't work properly: e.g. I can't switch between inches and cms nor view the quantity of available sizes. Same problem on all browsers I've tested.

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  Shit, I am sorry - @The Web Minions are on it

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • CloudConstructC
                    CloudConstruct
                    IHUK Crew
                    Joined:

                    @Dion:

                    I'm having display trouble on every product page as Details, Measurements, Fabric etc. are all on one page but don't work properly: e.g. I can't switch between inches and cms nor view the quantity of available sizes. Same problem on all browsers I've tested.

                    Thanks for the error report. This happens when your browser doesn't download all the page content. Looking at the performance and error logging it looks like the caching feature failed causing a few issues throughout. If you refresh it ought to look correct now?

                    Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                    Helping businesses to Adopt, Grow and Thrive in the Cloud

                    last edited by 1 Reply Last reply Reply Quote 0
                    • DionD
                      Dion
                      Joined:

                      Yes, everything's back to normal again. Thanks for the quick patch.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • DionD
                        Dion
                        Joined:

                        Some minor glitch I've encountered is that the restock alert notifications in the shop account/MY ALERTS are shown up to four times for each item. I deleted all my alerts and filled up again but they still show up four times for two items and two times for one item.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          Thanks @Dion, we are working on some issues with mail alerts currently

                          last edited by 1 Reply Last reply Reply Quote 0
                          • SeulS
                            Seul
                            Joined:

                            I get this when I click on the bookmark for the forum. Then when I click on the "Eek" it transfers me to the forum… Been doing that since Thursday eve... (Missed the bloody IHSH-215 because of it  😞 )

                            [img alt="eek.jpg"]https://s3-eu-west-1.amazonaws.com/ihf-images/9304/90/10edfc4a-f8f0-4875-9fbe-80eeb5b9ca3b.jpg

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Shit, I'm sorry Eli…..

                              @The Web Minions

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                It has stopped doing it. I changed the bookmark. I figured y'all were doing maintenance…  😃

                                last edited by 1 Reply Last reply Reply Quote 0
                                • SteveS
                                  Steve
                                  IHUK Crew
                                  Joined:

                                  Hi all, we are now continuously looking to update and refresh our website, two pages we have just updated - DENIMS and OUR CUTS are now live, we have looked at making them more informative, relevant and easier to read/get information from. It would be great for your feedback on these pages, as we continue to improve the website. The links for these are -

                                  https://www.ironheart.co.uk/content/our-cuts-denims

                                  https://www.ironheart.co.uk/content/our-cuts-jeans

                                  insta
                                  @saturdaytypefever
                                  @steve_ironheart

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • D
                                    DrPat
                                    Iron Heart Deity
                                    Joined:

                                    @Steve:

                                    Hi all, we are now continuously looking to update and refresh our website, two pages we have just updated - DENIMS and OUR CUTS are now live, we have looked at making them more informative, relevant and easier to read/get information from. It would be great for your feedback on these pages, as we continue to improve the website. The links for these are -

                                    https://www.ironheart.co.uk/content/our-cuts-denims

                                    https://www.ironheart.co.uk/content/our-cuts-jeans

                                    A while back there was a graphic floating around that overlayed various cuts for a visual comparison.  It would be great if something like that appeared again.  It could even be made dynamic so you can choose which jeans you want to compare.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      @DrPat:

                                      @Steve:

                                      Hi all, we are now continuously looking to update and refresh our website, two pages we have just updated - DENIMS and OUR CUTS are now live, we have looked at making them more informative, relevant and easier to read/get information from. It would be great for your feedback on these pages, as we continue to improve the website. The links for these are -

                                      https://www.ironheart.co.uk/content/our-cuts-denims

                                      https://www.ironheart.co.uk/content/our-cuts-jeans

                                      A while back there was a graphic floating around that overlayed various cuts for a visual comparison.  It would be great if something like that appeared again.  It could even be made dynamic so you can choose which jeans you want to compare.

                                      Big red button at the bottom of the cuts page  😃

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • CloudConstructC
                                        CloudConstruct
                                        IHUK Crew
                                        Joined:

                                        @Seul:

                                        I get this when I click on the bookmark for the forum. Then when I click on the "Eek" it transfers me to the forum… Been doing that since Thursday eve... (Missed the bloody IHSH-215 because of it  😞 )

                                        [img alt="eek.jpg"]https://s3-eu-west-1.amazonaws.com/ihf-images/9304/90/10edfc4a-f8f0-4875-9fbe-80eeb5b9ca3b.jpg

                                        Hi Eli, thanks for reporting this.

                                        When you say clicked on the bookmark - is that a link you have bookmarked in your browser or a link you're following from somewhere else on the site?

                                        If so - can you tell us the URL that is bookmarked or where you found the link?

                                        Thanks,

                                        Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                                        Helping businesses to Adopt, Grow and Thrive in the Cloud

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • D
                                          DrPat
                                          Iron Heart Deity
                                          Joined:

                                          @Alex:

                                          Big red button at the bottom of the cuts page  😃

                                          I was talking about something else.  There was a drawing of a pair of jeans and another drawing was on top of it.  You could see how the jeans differed for the different measurement points.  I think Tom created one and Sam did another version.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            Joined:

                                            @Sam ^

                                            last edited by 1 Reply Last reply Reply Quote 0
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