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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart Website V4

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Well to be fair, from the eyebrows up you nearly are…...

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • SeulS
        Seul
        Joined:

        Yes - the beard saved me from making a "Well, close your eyes and…" joke  😃

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          Live Chat has been enabled on the website.  Alex will be trialling it this weekend - Paula and I will be drinking in the garden 🙂 🙂

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • DionD
            Dion
            Joined:

            I like the idea of a live chat but I don't like when it starts on its own without being asked. It's good to know there is one if questions arise but I'd prefer to initiate it on my own. Just my two cents…

            last edited by 1 Reply Last reply Reply Quote 0
            • manufc10M
              manufc10
              Iron Heart Deity
              Joined:

              I like when it initiates on it's own.  I see it pop up and then it makes me pause to think if I do have a question and I'm more likely to ask something.  If I have to click it myself then 9 times out of 10 I'm just like eh..screw it.  That could be good or bad for Alex depending on how you look at it.  My two cents.

              Overall though, great idea for the site.

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                @Dion:

                I like the idea of a live chat but I don't like when it starts on its own without being asked. It's good to know there is one if questions arise but I'd prefer to initiate it on my own. Just my two cents…

                We turned this off, we did not like it either

                last edited by 1 Reply Last reply Reply Quote 0
                • SeulS
                  Seul
                  Joined:

                  Good. Live chats and pop ups asking whether you have a question are annoying and desperate…

                  last edited by 1 Reply Last reply Reply Quote 0
                  • DionD
                    Dion
                    Joined:

                    I'm having display trouble on every product page as Details, Measurements, Fabric etc. are all on one page but don't work properly: e.g. I can't switch between inches and cms nor view the quantity of available sizes. Same problem on all browsers I've tested.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Shit, I am sorry - @The Web Minions are on it

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • CloudConstructC
                        CloudConstruct
                        IHUK Crew
                        Joined:

                        @Dion:

                        I'm having display trouble on every product page as Details, Measurements, Fabric etc. are all on one page but don't work properly: e.g. I can't switch between inches and cms nor view the quantity of available sizes. Same problem on all browsers I've tested.

                        Thanks for the error report. This happens when your browser doesn't download all the page content. Looking at the performance and error logging it looks like the caching feature failed causing a few issues throughout. If you refresh it ought to look correct now?

                        Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                        Helping businesses to Adopt, Grow and Thrive in the Cloud

                        last edited by 1 Reply Last reply Reply Quote 0
                        • DionD
                          Dion
                          Joined:

                          Yes, everything's back to normal again. Thanks for the quick patch.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • DionD
                            Dion
                            Joined:

                            Some minor glitch I've encountered is that the restock alert notifications in the shop account/MY ALERTS are shown up to four times for each item. I deleted all my alerts and filled up again but they still show up four times for two items and two times for one item.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              Joined:

                              Thanks @Dion, we are working on some issues with mail alerts currently

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                I get this when I click on the bookmark for the forum. Then when I click on the "Eek" it transfers me to the forum… Been doing that since Thursday eve... (Missed the bloody IHSH-215 because of it  😞 )

                                [img alt="eek.jpg"]https://s3-eu-west-1.amazonaws.com/ihf-images/9304/90/10edfc4a-f8f0-4875-9fbe-80eeb5b9ca3b.jpg

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Shit, I'm sorry Eli…..

                                  @The Web Minions

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • SeulS
                                    Seul
                                    Joined:

                                    It has stopped doing it. I changed the bookmark. I figured y'all were doing maintenance…  😃

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • SteveS
                                      Steve
                                      IHUK Crew
                                      Joined:

                                      Hi all, we are now continuously looking to update and refresh our website, two pages we have just updated - DENIMS and OUR CUTS are now live, we have looked at making them more informative, relevant and easier to read/get information from. It would be great for your feedback on these pages, as we continue to improve the website. The links for these are -

                                      https://www.ironheart.co.uk/content/our-cuts-denims

                                      https://www.ironheart.co.uk/content/our-cuts-jeans

                                      insta
                                      @saturdaytypefever
                                      @steve_ironheart

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • D
                                        DrPat
                                        Iron Heart Deity
                                        Joined:

                                        @Steve:

                                        Hi all, we are now continuously looking to update and refresh our website, two pages we have just updated - DENIMS and OUR CUTS are now live, we have looked at making them more informative, relevant and easier to read/get information from. It would be great for your feedback on these pages, as we continue to improve the website. The links for these are -

                                        https://www.ironheart.co.uk/content/our-cuts-denims

                                        https://www.ironheart.co.uk/content/our-cuts-jeans

                                        A while back there was a graphic floating around that overlayed various cuts for a visual comparison.  It would be great if something like that appeared again.  It could even be made dynamic so you can choose which jeans you want to compare.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          @DrPat:

                                          @Steve:

                                          Hi all, we are now continuously looking to update and refresh our website, two pages we have just updated - DENIMS and OUR CUTS are now live, we have looked at making them more informative, relevant and easier to read/get information from. It would be great for your feedback on these pages, as we continue to improve the website. The links for these are -

                                          https://www.ironheart.co.uk/content/our-cuts-denims

                                          https://www.ironheart.co.uk/content/our-cuts-jeans

                                          A while back there was a graphic floating around that overlayed various cuts for a visual comparison.  It would be great if something like that appeared again.  It could even be made dynamic so you can choose which jeans you want to compare.

                                          Big red button at the bottom of the cuts page  😃

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • CloudConstructC
                                            CloudConstruct
                                            IHUK Crew
                                            Joined:

                                            @Seul:

                                            I get this when I click on the bookmark for the forum. Then when I click on the "Eek" it transfers me to the forum… Been doing that since Thursday eve... (Missed the bloody IHSH-215 because of it  😞 )

                                            [img alt="eek.jpg"]https://s3-eu-west-1.amazonaws.com/ihf-images/9304/90/10edfc4a-f8f0-4875-9fbe-80eeb5b9ca3b.jpg

                                            Hi Eli, thanks for reporting this.

                                            When you say clicked on the bookmark - is that a link you have bookmarked in your browser or a link you're following from somewhere else on the site?

                                            If so - can you tell us the URL that is bookmarked or where you found the link?

                                            Thanks,

                                            Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                                            Helping businesses to Adopt, Grow and Thrive in the Cloud

                                            last edited by 1 Reply Last reply Reply Quote 0
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