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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Works for me…. @The Web Minions ?

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • neph93N
        neph93
        見習いボス
        Joined:

        I done all the usual (check for updates, turn in and off etc). No luck.

        «Stevie Heighway on the wing!
        We had dreams, and songs to sing…»

        • Dame Vera Lynn
        last edited by 1 Reply Last reply Reply Quote 0
        • CloudConstructC
          CloudConstruct
          IHUK Crew
          Joined:

          @neph93:

          I done all the usual (check for updates, turn in and off etc). No luck.

          Odd. Not that it should matter, but what operating system do you run?
          What version and is Chrome up to date (Help > About)

          Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
          Helping businesses to Adopt, Grow and Thrive in the Cloud

          last edited by 1 Reply Last reply Reply Quote 0
          • CloudConstructC
            CloudConstruct
            IHUK Crew
            Joined:

            Also…do you run any kind of Internet Security software?
            Can you disable that temporarily and try again?

            Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
            Helping businesses to Adopt, Grow and Thrive in the Cloud

            last edited by 1 Reply Last reply Reply Quote 0
            • neph93N
              neph93
              見習いボス
              Joined:

              @The:

              Also…do you run any kind of Internet Security software?
              Can you disable that temporarily and try again?

              Running Chrome (Version 56.0.2924.87.133 (64-bit))  with automatic updates on OSX 10.12…

              No internet security but I run CyberGhost 5. Have done for ages though and I've never had a problem before...

              EDIT: Turned off CyperGhost, the issue persists. Strange indeed.

              «Stevie Heighway on the wing!
              We had dreams, and songs to sing…»

              • Dame Vera Lynn
              last edited by 1 Reply Last reply Reply Quote 0
              • CloudConstructC
                CloudConstruct
                IHUK Crew
                Joined:

                @neph93:

                @The:

                Also…do you run any kind of Internet Security software?
                Can you disable that temporarily and try again?

                Running Chrome (Version 56.0.2924.87.133 (64-bit))  with automatic updates on OSX 10.12…

                No internet security but I run CyberGhost 5. Have done for ages though and I've never had a problem before...

                EDIT: Turned off CyperGhost, the issue persists. Strange indeed.

                Thanks for the feedback. CyberGhost is just a VPN channel so shouldn't be causing this.
                Your environment matches my own machine here. We'll put our thinking caps on.

                Can you login via this page then carry on to purchase for now?
                https://www.ironheart.co.uk/authentication

                Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                Helping businesses to Adopt, Grow and Thrive in the Cloud

                last edited by 1 Reply Last reply Reply Quote 0
                • CloudConstructC
                  CloudConstruct
                  IHUK Crew
                  Joined:

                  I've managed to replicate signing in as your account, that was OK so rules out it being something to do with your account.

                  If you've not done already, could I ask you to please clear your browser cache? Done the following way you'll only lose the Iron Heart settings and not be a PITA losing settings for all sites.

                  1. First close any existing ironheart pages in the browser.
                  2. Click the dot menu button > settings
                  3. Click Show advanced settings (at the bottom)
                  4. Under Privacy click Content settings button
                  5. Under Cookies ClickAll cookies and site data…
                  6. in the search cookies box enter ironheart.co.uk
                  7. highlight any entries and click the x on the right to delete those cookies.

                  This will log you out and hopefully reset anything that your browser has remembered about your visit.
                  Next visit to the page hold the CMD button and click refresh in the browser.
                  That will tell your browser to ignore the local cache and re-download all content afresh. Just in case you've got a stale javascript file.

                  Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                  Helping businesses to Adopt, Grow and Thrive in the Cloud

                  last edited by 1 Reply Last reply Reply Quote 0
                  • neph93N
                    neph93
                    見習いボス
                    Joined:

                    @The:

                    This will log you out and hopefully reset anything that your browser has remembered about your visit.
                    Next visit to the page hold the CMD button and click refresh in the browser.
                    That will tell your browser to ignore the local cache and re-download all content afresh. Just in case you've got a stale javascript file.

                    That worked a treat. All sorted, thank you very much [emoji4]

                    «Stevie Heighway on the wing!
                    We had dreams, and songs to sing…»

                    • Dame Vera Lynn
                    last edited by 1 Reply Last reply Reply Quote 0
                    • CloudConstructC
                      CloudConstruct
                      IHUK Crew
                      Joined:

                      @neph93:

                      @The:

                      This will log you out and hopefully reset anything that your browser has remembered about your visit.
                      Next visit to the page hold the CMD button and click refresh in the browser.
                      That will tell your browser to ignore the local cache and re-download all content afresh. Just in case you've got a stale javascript file.

                      That worked a treat. All sorted, thank you very much [emoji4]

                      Excellent. Thanks for letting us know.

                      Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                      Helping businesses to Adopt, Grow and Thrive in the Cloud

                      last edited by 1 Reply Last reply Reply Quote 0
                      • neph93N
                        neph93
                        見習いボス
                        Joined:

                        I just realised that the scrolling tables fix the Compare function on mobiles. Excellent work @The Web Minions Works really well.

                        «Stevie Heighway on the wing!
                        We had dreams, and songs to sing…»

                        • Dame Vera Lynn
                        last edited by 1 Reply Last reply Reply Quote 0
                        • CloudConstructC
                          CloudConstruct
                          IHUK Crew
                          Joined:

                          @neph93:

                          I just realised that the scrolling tables fix the Compare function on mobiles. Excellent work @The Web Minions Works really well.

                          Thanks for the feedback, glad you like!  😉

                          Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                          Helping businesses to Adopt, Grow and Thrive in the Cloud

                          last edited by 1 Reply Last reply Reply Quote 0
                          • E
                            EvilTwin
                            Joined:

                            I've got a few minor suggestions on the forum side:

                            • If you choose to get forum notifications daily, each email lists replies since the last email, rather than the last visit, so even if you're all caught up, you'll still get notified of any replies in the last day. I'd like to only get notified of replies I actually haven't seen. (This probably applies to weekly notifications as well.)

                            • It would be nice not to get a daily/weekly email if there haven't been any new replies to the threads I follow.

                            • The notifications page is actually a good way to browse the forum for interesting updates, but it's hidden down in the "Modify Profile" menu of the profile page. It would be nice to see "Notifications" in the Profile menu in the page header.

                            Maybe the forum software can't be configured for these, but thanks for reading anyway.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              ^ @The Web Minions

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • E
                                EvilTwin
                                Joined:

                                @The Web Minions, I just got this error while signing in to the store from the cart page:

                                It looks to be related to auto-fill. It works if I make a manual edit to each field, but if I just let Chrome fill it in and hit "Sign in," I get the error.

                                Chrome Version 58.0.3029.110 (64-bit)
                                macOS Sierra Version 10.12.3

                                last edited by 1 Reply Last reply Reply Quote 0
                                • E
                                  EvilTwin
                                  Joined:

                                  For the new Outlet page, it would be nice to know which sizes are available without clicking through to the item page. Self Edge shows the stock on hover, but to work on mobile, maybe you could automatically add the sizes to the item name when there are fewer than two or three sizes available.

                                  Edit: There's no indication that an item is sold out either. For example, the IHSH-139 still shows up on the outlet page with "(Size S)" showing even though it's completely gone.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • CloudConstructC
                                    CloudConstruct
                                    IHUK Crew
                                    Joined:

                                    @EvilTwin:

                                    @The Web Minions, I just got this error while signing in to the store from the cart page:

                                    It looks to be related to auto-fill. It works if I make a manual edit to each field, but if I just let Chrome fill it in and hit "Sign in," I get the error.

                                    Chrome Version 58.0.3029.110 (64-bit)
                                    macOS Sierra Version 10.12.3

                                    Interesting - I got this too yesterday then couldn't repeat it. Figured it was a one off data transmission issue, I guess not. I'll add it to the bug list. Thanks.

                                    Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                                    Helping businesses to Adopt, Grow and Thrive in the Cloud

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      @EvilTwin:

                                      For the new Outlet page, it would be nice to know which sizes are available without clicking through to the item page.

                                      Use the filter option on the left hand side of the screen which @Madame Buttonfly  specially customised for the outlet to make browsing easier:

                                      So you want to see what is in stock in tag 32?:

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • Madame ButtonflyM
                                        Madame Buttonfly
                                        IHUK Crew
                                        Joined:

                                        Also, we will add SOLD and SOLD OUT banners, and these products will be removed/made extinct when we close the Outlet for maintenance each month.

                                        On this week's to-do list is to add the size/availability filter to the regular website categories.

                                        Hope this helps.

                                        AKA Mrs G

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • E
                                          EvilTwin
                                          Joined:

                                          @Giles:

                                          Use the filter option on the left hand side of the screen which @Madame Buttonfly  specially customised for the outlet to make browsing easier:

                                          Oh, cool! I must have just scrolled past that without noticing. Thanks!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            No probs…...

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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