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    Iron Heart Website V4

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    • neph93N
      neph93
      見習いボス
      Joined:

      @The:

      Also…do you run any kind of Internet Security software?
      Can you disable that temporarily and try again?

      Running Chrome (Version 56.0.2924.87.133 (64-bit))  with automatic updates on OSX 10.12…

      No internet security but I run CyberGhost 5. Have done for ages though and I've never had a problem before...

      EDIT: Turned off CyperGhost, the issue persists. Strange indeed.

      «Stevie Heighway on the wing!
      We had dreams, and songs to sing…»

      • Dame Vera Lynn
      last edited by 1 Reply Last reply Reply Quote 0
      • CloudConstructC
        CloudConstruct
        IHUK Crew
        Joined:

        @neph93:

        @The:

        Also…do you run any kind of Internet Security software?
        Can you disable that temporarily and try again?

        Running Chrome (Version 56.0.2924.87.133 (64-bit))  with automatic updates on OSX 10.12…

        No internet security but I run CyberGhost 5. Have done for ages though and I've never had a problem before...

        EDIT: Turned off CyperGhost, the issue persists. Strange indeed.

        Thanks for the feedback. CyberGhost is just a VPN channel so shouldn't be causing this.
        Your environment matches my own machine here. We'll put our thinking caps on.

        Can you login via this page then carry on to purchase for now?
        https://www.ironheart.co.uk/authentication

        Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
        Helping businesses to Adopt, Grow and Thrive in the Cloud

        last edited by 1 Reply Last reply Reply Quote 0
        • CloudConstructC
          CloudConstruct
          IHUK Crew
          Joined:

          I've managed to replicate signing in as your account, that was OK so rules out it being something to do with your account.

          If you've not done already, could I ask you to please clear your browser cache? Done the following way you'll only lose the Iron Heart settings and not be a PITA losing settings for all sites.

          1. First close any existing ironheart pages in the browser.
          2. Click the dot menu button > settings
          3. Click Show advanced settings (at the bottom)
          4. Under Privacy click Content settings button
          5. Under Cookies ClickAll cookies and site data…
          6. in the search cookies box enter ironheart.co.uk
          7. highlight any entries and click the x on the right to delete those cookies.

          This will log you out and hopefully reset anything that your browser has remembered about your visit.
          Next visit to the page hold the CMD button and click refresh in the browser.
          That will tell your browser to ignore the local cache and re-download all content afresh. Just in case you've got a stale javascript file.

          Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
          Helping businesses to Adopt, Grow and Thrive in the Cloud

          last edited by 1 Reply Last reply Reply Quote 0
          • neph93N
            neph93
            見習いボス
            Joined:

            @The:

            This will log you out and hopefully reset anything that your browser has remembered about your visit.
            Next visit to the page hold the CMD button and click refresh in the browser.
            That will tell your browser to ignore the local cache and re-download all content afresh. Just in case you've got a stale javascript file.

            That worked a treat. All sorted, thank you very much [emoji4]

            «Stevie Heighway on the wing!
            We had dreams, and songs to sing…»

            • Dame Vera Lynn
            last edited by 1 Reply Last reply Reply Quote 0
            • CloudConstructC
              CloudConstruct
              IHUK Crew
              Joined:

              @neph93:

              @The:

              This will log you out and hopefully reset anything that your browser has remembered about your visit.
              Next visit to the page hold the CMD button and click refresh in the browser.
              That will tell your browser to ignore the local cache and re-download all content afresh. Just in case you've got a stale javascript file.

              That worked a treat. All sorted, thank you very much [emoji4]

              Excellent. Thanks for letting us know.

              Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
              Helping businesses to Adopt, Grow and Thrive in the Cloud

              last edited by 1 Reply Last reply Reply Quote 0
              • neph93N
                neph93
                見習いボス
                Joined:

                I just realised that the scrolling tables fix the Compare function on mobiles. Excellent work @The Web Minions Works really well.

                «Stevie Heighway on the wing!
                We had dreams, and songs to sing…»

                • Dame Vera Lynn
                last edited by 1 Reply Last reply Reply Quote 0
                • CloudConstructC
                  CloudConstruct
                  IHUK Crew
                  Joined:

                  @neph93:

                  I just realised that the scrolling tables fix the Compare function on mobiles. Excellent work @The Web Minions Works really well.

                  Thanks for the feedback, glad you like!  😉

                  Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                  Helping businesses to Adopt, Grow and Thrive in the Cloud

                  last edited by 1 Reply Last reply Reply Quote 0
                  • E
                    EvilTwin
                    Joined:

                    I've got a few minor suggestions on the forum side:

                    • If you choose to get forum notifications daily, each email lists replies since the last email, rather than the last visit, so even if you're all caught up, you'll still get notified of any replies in the last day. I'd like to only get notified of replies I actually haven't seen. (This probably applies to weekly notifications as well.)

                    • It would be nice not to get a daily/weekly email if there haven't been any new replies to the threads I follow.

                    • The notifications page is actually a good way to browse the forum for interesting updates, but it's hidden down in the "Modify Profile" menu of the profile page. It would be nice to see "Notifications" in the Profile menu in the page header.

                    Maybe the forum software can't be configured for these, but thanks for reading anyway.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      ^ @The Web Minions

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • E
                        EvilTwin
                        Joined:

                        @The Web Minions, I just got this error while signing in to the store from the cart page:

                        It looks to be related to auto-fill. It works if I make a manual edit to each field, but if I just let Chrome fill it in and hit "Sign in," I get the error.

                        Chrome Version 58.0.3029.110 (64-bit)
                        macOS Sierra Version 10.12.3

                        last edited by 1 Reply Last reply Reply Quote 0
                        • E
                          EvilTwin
                          Joined:

                          For the new Outlet page, it would be nice to know which sizes are available without clicking through to the item page. Self Edge shows the stock on hover, but to work on mobile, maybe you could automatically add the sizes to the item name when there are fewer than two or three sizes available.

                          Edit: There's no indication that an item is sold out either. For example, the IHSH-139 still shows up on the outlet page with "(Size S)" showing even though it's completely gone.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • CloudConstructC
                            CloudConstruct
                            IHUK Crew
                            Joined:

                            @EvilTwin:

                            @The Web Minions, I just got this error while signing in to the store from the cart page:

                            It looks to be related to auto-fill. It works if I make a manual edit to each field, but if I just let Chrome fill it in and hit "Sign in," I get the error.

                            Chrome Version 58.0.3029.110 (64-bit)
                            macOS Sierra Version 10.12.3

                            Interesting - I got this too yesterday then couldn't repeat it. Figured it was a one off data transmission issue, I guess not. I'll add it to the bug list. Thanks.

                            Cloud Construct are technical architects, code wizards and dream interpreters of IronHeart.co.uk
                            Helping businesses to Adopt, Grow and Thrive in the Cloud

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              @EvilTwin:

                              For the new Outlet page, it would be nice to know which sizes are available without clicking through to the item page.

                              Use the filter option on the left hand side of the screen which @Madame Buttonfly  specially customised for the outlet to make browsing easier:

                              So you want to see what is in stock in tag 32?:

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Madame ButtonflyM
                                Madame Buttonfly
                                IHUK Crew
                                Joined:

                                Also, we will add SOLD and SOLD OUT banners, and these products will be removed/made extinct when we close the Outlet for maintenance each month.

                                On this week's to-do list is to add the size/availability filter to the regular website categories.

                                Hope this helps.

                                AKA Mrs G

                                last edited by 1 Reply Last reply Reply Quote 0
                                • E
                                  EvilTwin
                                  Joined:

                                  @Giles:

                                  Use the filter option on the left hand side of the screen which @Madame Buttonfly  specially customised for the outlet to make browsing easier:

                                  Oh, cool! I must have just scrolled past that without noticing. Thanks!

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    No probs…...

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      @Madame Buttonfly has been working on some filters so that you can search by your size and in stock. This is now implemented so please have a play and let us know if you spot any errors!

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • DionD
                                        Dion
                                        Joined:

                                        Re: the IH forum, if I click on a thread that has new replies (Unread & Replies) every time it takes me to the very first page of it. Can a click forward me directly to the newest post or at least to the page it is on? That would be very helpful and time-saving.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          If you click on the "NEW" icon next to the title it will do exactly that.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • DionD
                                            Dion
                                            Joined:

                                            Thanks! Will check that out!

                                            last edited by 1 Reply Last reply Reply Quote 0
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