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    Visit the new Iron Heart showroom - Hackney Wick, London

    Iron Heart Website V4

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      There is indeed a case where you may be able to place something in the cart and then get told that there re not enough left.  This is when we have only 1 of an item left and someone already has it in their cart.  We allow the first person to keep it in the cart for 15 minutes before it goes back into stock.  In the previous shop, both people could have checked out and the the stock would have decremented to -1 and we would have had to tell one of them, tht we could not supply the item.  Given the constraints of the software we are using this is the best we can do to stop 2 (or more) people buying the last item.  It only happened about 10 times a year, usually at the start of a sale or a UHF feeding frenzy, but we felt it better not to allow it to happen at all….

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        @Max Power Please can you let me have the config you are using and a screenshot - I'd like the tech team take a look at it….

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • Max PowerM
          Max Power
          Raw and Unwashed
          Joined:

          Will do when I'm back at work tomorrow…now I'm home and it works.

          @elclintor:

          > I don't care what people say.. The Max Power way is the right way…

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Thank you…

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • dylantbmayesD
              dylantbmayes
              Joined:

              @rocket:

              … DETAILS / MEASUREMENTS / FABRIC / RELATED ITEMS / HOW WE MEASURE...

              Agreed!

              Not sure how it displays on others computers (using 13in Macbook/ Chrome) but would look better if all were on the same line.

              INSTAGRAM: @DYLANTBMAYES | FACEBOOK.COM/DYLANTBMAYES

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                They can't be on the same line for every device.  As the form factor reduces we have to put a break in the line, the tabs can't get a lot smaller otherwise they are too small to accurately touch on touch screen devices….

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • dylantbmayesD
                  dylantbmayes
                  Joined:

                  That's annoying!

                  INSTAGRAM: @DYLANTBMAYES | FACEBOOK.COM/DYLANTBMAYES

                  last edited by 1 Reply Last reply Reply Quote 0
                  • DionD
                    Dion
                    Joined:

                    Nice that the currency detector is back again. Really like when a site knows which currency is being used.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Yes, sorry about that.  We had a bug that meant Europe was defaulting to USD - Doh.  Been fixed

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ROmanR
                        ROman
                        Haraki san Prodigy
                        Joined:

                        Not a problem for me, I knew what I was ordering, on the IHxBOIxRAW site in the options, there is a fabric option, which didn't show the correct fabric, but I knew what I was ordering and still went through with it.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • ROmanR
                          ROman
                          Haraki san Prodigy
                          Joined:

                          And I received what I wanted.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Whoops thanks.  Fixed…..

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • neph93N
                              neph93
                              見習いボス
                              Joined:

                              Like the fact that the browser tab icons for the forum and web-store are now colour differentiated. Nice, practical touch.

                              «Stevie Heighway on the wing!
                              We had dreams, and songs to sing…»

                              • Dame Vera Lynn
                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                I thought so too.  I was forever getting confused…....

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  @Giles:

                                  I thought so too.  I was forever getting confused…....

                                  It's true. I have a dedicated browser window open just for IH and I often have a product page  on the web store open side by side with the forum page for the product. Used to be impossible to tell the difference just by looking at the tab.

                                  «Stevie Heighway on the wing!
                                  We had dreams, and songs to sing…»

                                  • Dame Vera Lynn
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    I have shop admin too.  So that is red.  I just need to change the gallery and then we're done…..

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      Done….

                                      https://ironheart.smugmug.com/

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • neph93N
                                        neph93
                                        見習いボス
                                        Joined:

                                        @Giles:

                                        Done….

                                        https://ironheart.smugmug.com/

                                        Huh…. not to rain on your parade, but no icon comes up for me. I'm using Chrome.

                                        «Stevie Heighway on the wing!
                                        We had dreams, and songs to sing…»

                                        • Dame Vera Lynn
                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          Does for me and I am too…....

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • E
                                            EvilTwin
                                            Joined:

                                            I can't see it in Chrome either. Maybe it's a permission issue and you can see it because you're logged in to SmugMug?

                                            last edited by 1 Reply Last reply Reply Quote 0
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