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    • F
      footandmaff
      Raw and Unwashed
      Joined:

      Absolutely stunning! Love those boondockers, there's definitely a hole in my collection that needs to be filled.

      last edited by 1 Reply Last reply Reply Quote 0
      • DionD
        Dion
        Joined:

        Awesome denim tux, @zatenm ! RMC's denims are always amazing.

        last edited by 1 Reply Last reply Reply Quote 0
        • zatenmZ
          zatenm
          Raw and Unwashed
          Joined:

          Cheers @Dion ! I love RMC and their cut is a really good fit slim jims like me [emoji4]

          Sent from my iPhone using Tapatalk

          WTB: IHSH-154 Grey M, IHSH-91 M

          last edited by 1 Reply Last reply Reply Quote 0
          • DstaufferD
            Dstauffer
            啓蒙家
            Joined:

            Well this is disappointing. After two weeks of owning and just a few wears a friggin' snap broke on my RMC vest.

            Not a very good impression of my first piece from these guys…

            You won’t be satisfied until you wear Iron Heart.

            last edited by 1 Reply Last reply Reply Quote 0
            • AnesthetistA
              Anesthetist
              見習いボス
              Joined:

              Crap. Did you buy it from an AD?

              Sent from my iPhone using Tapatalk

              IG: bluehandsslim

              last edited by 1 Reply Last reply Reply Quote 0
              • DstaufferD
                Dstauffer
                啓蒙家
                Joined:

                Nope. Directly from RMC London.

                You won’t be satisfied until you wear Iron Heart.

                last edited by 1 Reply Last reply Reply Quote 0
                • veloaudioV
                  veloaudio
                  Raw and Unwashed
                  Joined:

                  Wow, that is surprising. I'm sure they will take that back. I hope they have a replacement in the same size.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • DstaufferD
                    Dstauffer
                    啓蒙家
                    Joined:

                    Given their reputation and the price point in this thing, I am assuming they will. I just emailed them about. Unfortunately I had already discarded the original tags because I had planned on keeping it. Although I am sure that will not be an issue given I only had it two weeks and it will likely be considered "defective".

                    I know it's a first world problem, but just kinda bummed to see it happen to such a great piece. That being said, it is made by humans and there is always a margin of error…

                    You won’t be satisfied until you wear Iron Heart.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • CutlasshoundC
                      Cutlasshound
                      見習いボス
                      Joined:

                      Agreed but at the price, you should expect to be able to get it sorted at no extra charge!

                      I have one of their overdyed m65s.

                      There is a fucking huge quality control issue with it. This being that the hood is not actually stitched in to the jacket properly.

                      Yes we all make errors, but for the price charged for their stuff outside of Japan. You should expect to get it sorted in a hassle free manner!

                      Sent from my iPhone using Tapatalk

                      I ain't got time to bleed.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • DstaufferD
                        Dstauffer
                        啓蒙家
                        Joined:

                        I agree 100% and am hoping that is the case. I had read about some quality control issues in this thread, but figured with this piece being such a high price item, I would bypass that. We will see, I emailed them yesterday so hoping to hear back by Monday at the latest.

                        Unfortunately I have been spoiled by IH in terms of quality and customer service. I know @Giles and H would never allow such a quality control issue to take place, and would bend over backwards to make it right if it ever did happen 🙂

                        You won’t be satisfied until you wear Iron Heart.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • madmondayM
                          madmonday
                          Raw and Unwashed
                          Joined:

                          Sorry to see that as you sold me on getting one.

                          Hope they make things right

                          head high, middle finger higher

                          last edited by 1 Reply Last reply Reply Quote 0
                          • DstaufferD
                            Dstauffer
                            啓蒙家
                            Joined:

                            I am sure they will.

                            The hard part is, the vest is sick AF! It just makes me leery to get another as I am unsure of what issues I would encounter with that….I am really leaning toward just a refund at this point.

                            I'd love to see IH do some sort of variation on this style best. I'm sure that would be a winner on all fronts.

                            You won’t be satisfied until you wear Iron Heart.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • CutlasshoundC
                              Cutlasshound
                              見習いボス
                              Joined:

                              @Dstauffer:

                              I am sure they will.

                              The hard part is, the vest is sick AF! It just makes me leery to get another as I am unsure of what issues I would encounter with that….I am really leaning toward just a refund at this point.

                              I'd love to see IH do some sort of variation on this style best. I'm sure that would be a winner on all fronts.

                              If need be my office is near the London store. Let me know if you need any help!

                              Sent from my iPhone using Tapatalk

                              I ain't got time to bleed.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • DstaufferD
                                Dstauffer
                                啓蒙家
                                Joined:

                                Thanks mate, will do! Haven't gotten a response to my email, but I expected that with it being the weekend. I'll post updates to the thread here to keep you all in the loop…fingers crossed 😉

                                You won’t be satisfied until you wear Iron Heart.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Q
                                  QuantumMechanic
                                  Joined:

                                  ^ let me know how that goes. I've sent them a couple of emails requesting some info on a couple of products and have never heard anything back. Business must be good…

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • DstaufferD
                                    Dstauffer
                                    啓蒙家
                                    Joined:

                                    @QuantumMechanic I had the same experience when I had some initial questions about the vest. So I ended up "live chatting" with Superdenim.com who sells RMC inventory and was responded to immediately.

                                    You won’t be satisfied until you wear Iron Heart.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • P
                                      Peterpiper
                                      Haraki san Expert
                                      Joined:

                                      @QuantumMechanic:

                                      ^ let me know how that goes. I've sent them a couple of emails requesting some info on a couple of products and have never heard anything back. Business must be good…

                                      Ha! I enquired about a restock of the Alpaca Vest this week and got no response!?

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • DstaufferD
                                        Dstauffer
                                        啓蒙家
                                        Joined:

                                        Quick update for those following my defective RMC vest issues. For those not following, sorry to be hogging the thread:

                                        You won’t be satisfied until you wear Iron Heart.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • tvenutoT
                                          tvenuto
                                          Raw and Unwashed
                                          Joined:

                                          Not at all.  Sharing stuff like this helps other people decide whether or not to buy from retailers/brands.  These things will happen from time to time, but it's pretty important for the company to deal with it in the right way, which is mainly a swift, compassionate response.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • DstaufferD
                                            Dstauffer
                                            啓蒙家
                                            Joined:

                                            That's the way I was looking at it too. I figure my experience here can be useful to all who read this thread. Given this initial response, I'm feeling very confident in how RMC will proceed in resolving. I'll update when I can.

                                            You won’t be satisfied until you wear Iron Heart.

                                            last edited by 1 Reply Last reply Reply Quote 0
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