The Real McCoys
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I agree 100% and am hoping that is the case. I had read about some quality control issues in this thread, but figured with this piece being such a high price item, I would bypass that. We will see, I emailed them yesterday so hoping to hear back by Monday at the latest.
Unfortunately I have been spoiled by IH in terms of quality and customer service. I know @Giles and H would never allow such a quality control issue to take place, and would bend over backwards to make it right if it ever did happen
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Sorry to see that as you sold me on getting one.
Hope they make things right
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I am sure they will.
The hard part is, the vest is sick AF! It just makes me leery to get another as I am unsure of what issues I would encounter with that….I am really leaning toward just a refund at this point.
I'd love to see IH do some sort of variation on this style best. I'm sure that would be a winner on all fronts.
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I am sure they will.
The hard part is, the vest is sick AF! It just makes me leery to get another as I am unsure of what issues I would encounter with that….I am really leaning toward just a refund at this point.
I'd love to see IH do some sort of variation on this style best. I'm sure that would be a winner on all fronts.
If need be my office is near the London store. Let me know if you need any help!
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^ let me know how that goes. I've sent them a couple of emails requesting some info on a couple of products and have never heard anything back. Business must be good…
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@QuantumMechanic I had the same experience when I had some initial questions about the vest. So I ended up "live chatting" with Superdenim.com who sells RMC inventory and was responded to immediately.
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^ let me know how that goes. I've sent them a couple of emails requesting some info on a couple of products and have never heard anything back. Business must be good…
Ha! I enquired about a restock of the Alpaca Vest this week and got no response!?
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Not at all. Sharing stuff like this helps other people decide whether or not to buy from retailers/brands. These things will happen from time to time, but it's pretty important for the company to deal with it in the right way, which is mainly a swift, compassionate response.
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^ Cheers for posting that and for the live chat tip too. Great to see they are handling it properly.
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My brown Steinbeck, bought last February from the Harajuku RMC store (beautiful shop and attentive service):
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@zatenm Between this and the split steer T3 you have a leather jacket game we all can aspire to. Well done.
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How is the sizing of the Steinbeck jacket? Which size do you own and what are the length of the back and sleeves measured the ironheart way?
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@Barbarian Dave sorry I haven't been on this forum for some time !
My jacket is size 40. I'll measure the back and sleeves for you this evening….Sent from my iPhone using Tapatalk
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@Barbarian Dave here are the measurements (IH way) for my size 40:
Shoulders: 19"
Chest: 21.5"
Sleeve: 25"
Length: 24.25"Hope this helps….
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Thank you very much zatenm, you helped me a lot. Unfortunately I know now that the jacket will be too short for me.
