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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • Megatron1505M
      Megatron1505
      見習いボス
      Joined:

      Ha ha, probably.

      My shipment was released with charges last night, and there has been no further update since…..quality 24 hour service that Parcelfarce offer  😠

      Made in England, clothed in Japan, fed in America and drunk in Belgium !

      last edited by 1 Reply Last reply Reply Quote 0
      • injunjackI
        injunjack
        見習いボス
        Joined:

        well, the taxes should be calculated by the original receipt of the goods + shipping, and then add the VAT.

        I think this is how the taxes should be calculated in whole EU.

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          Not always.  For instance in Germany and Switzerland the paperwork is often ignored and the customs clerks go to the WWW and look at the list price of an item and charge the duty on that price.  It does not matter what the paperwork accompanying the shipment says.  You pay what they say you pay or you don't get the shipment.  Because guess what?  Some people underdeclare…...I know, it really does happen.....

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • 501IH5
            501IH
            Raw and Unwashed
            Joined:

            Giles is as knowledgeable as we always know him. What you describe neatly sums up a totally ghastly experience I had with German customs, who absolutely ridiculously wanted to overcharge me for some used jeans I got from no other than our Corporal Clegg. They refused to believe they were used and calculated charges at the very highest price they could find. Customs fees would have been several times the nominal charge (hardly more than the postage) I paid to CC. His jeans were heavily damaged from skating, inexpertly repaired, unwashed, but for our dear customs officers, they were brand new…..

            What ensued was legal correspondence (thank heavens I have an attorney among my more distant friends), penal proceedings against me for customs dodging... the battle we did lasted a full year. Yes, you read right, twelve f***ing months, during which Clegg's denim was confiscated together with real criminal loot. I prevailed in the end, paid next to nothing and the charges were dropped. But it was a totally nerve-wrecking experience, and the daftness, the incompetence, the sheer arrogant impudence of some customs people was mindboggling. Beware!

            Keep your jeans on–-and let nothing come in between you and the denim !

            last edited by 1 Reply Last reply Reply Quote 0
            • injunjackI
              injunjack
              見習いボス
              Joined:

              Yeah, I know that people underdeclare… 😉

              I said "Should"...that obviously doesn't apply to german speaking bureucrats.

              One should be very careful with that and know what you are doing. That is why I always go to customs office to declare my goods myself when they get stuck in customs.

              If it's an Ebay item, our customs personnel check the auction by number, so no use to cheat on those.

              If it's person to person deal, all I have ever needed is a copy of PayPal "invoice" Quite often that goes with normal webshopping as well.

              Usually the tax is so low, that there is no use to underdeclare for taxes, it's the VAT which is ouch...

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                And therein lies the moral of the tale.  There is no such thing as the same thing in the whole EU.  The processes and the import duty percentage differ from country to country.

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • 501IH5
                  501IH
                  Raw and Unwashed
                  Joined:

                  Throw in the "reluctance"  -this must qualify as the understatement of the day-  of German customs officers to admit they were wrong. As I corresponded with them, spoke to them several times in person at their Berlin HQ (the hours of work that went into this, the taxpayer money wasted, all for three very old pairs of jeans….) I often felt it was no longer "on the merits", it was a "you or us" very hostile battle. Including using interview techniques on me like I only knew them from TV crime films, making me seemingly contradict myself and treating me very much like a criminal.

                  Clegg's old skating jeans now are somewhat of a trophy for me.....

                  Keep your jeans on–-and let nothing come in between you and the denim !

                  last edited by 1 Reply Last reply Reply Quote 0
                  • Megatron1505M
                    Megatron1505
                    見習いボス
                    Joined:

                    UK customs also "reserve the right" to investigate any packages whose value they don't believe.

                    Made in England, clothed in Japan, fed in America and drunk in Belgium !

                    last edited by 1 Reply Last reply Reply Quote 0
                    • Morose_PenguinM
                      Morose_Penguin
                      Raw and Unwashed
                      Joined:

                      UK Customs is the reason I don't order from Rakuten very often. But, every time I do I get hit for a customs fee :(.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • J-IVJ
                        J-IV
                        啓蒙家
                        Joined:

                        Wow, I'm getting kinda dizzy reading all this customs talk. I definitly take for granted the US delivery system. 
                        Probably because I havent had any problems with them yet..

                        I'm as ugly as you

                        last edited by 1 Reply Last reply Reply Quote 0
                        • thomasnunnallyT
                          thomasnunnally
                          Joined:

                          @J-IV:

                          Wow, I'm getting kinda dizzy reading all this customs talk. I definitly take for granted the US delivery system. 
                          Probably because I havent had any problems with them yet..

                          And I am very confident that you won't ever unless you ship tons of packages.  I have lost a package only once in my many many transactions and they don't really seem to care about incoming value.

                          I moved to Canada and immediately had to start paying import fees, etc for things labeled with worth over $20.

                          Out with the new! In with the old!

                          last edited by 1 Reply Last reply Reply Quote 0
                          • ChrisC
                            Chris
                            Raw and Unwashed
                            Joined:

                            Just don't use DHL.  I got a pair of shoes from Trickers and they decided I owed $15 in taxes (which didn't upset me) and $30 in administration fees (which did upset me).

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Megatron1505M
                              Megatron1505
                              見習いボス
                              Joined:

                              £75 in import and "handling" fees  😠

                              Made in England, clothed in Japan, fed in America and drunk in Belgium !

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Finn666F
                                Finn666
                                Joined:

                                damn…i really hope you atleast walked out with a friendly "yeah, fuck you two!"...?

                                last edited by 1 Reply Last reply Reply Quote 0
                                • injunjackI
                                  injunjack
                                  見習いボス
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                                  How much was the "handling"??

                                  Don't you have possibility to go to customs office yourself with all necessary paperwork?

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Megatron1505M
                                    Megatron1505
                                    見習いボス
                                    Joined:

                                    I'm going to look into it, as what they have done is charged the full value of a new pair of Smoke Jumpers, rather than the value stated on the package (doing a little research), but I don't rate my chances.

                                    Handling was £12 from Parcelforce….assholes.

                                    Made in England, clothed in Japan, fed in America and drunk in Belgium !

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      @injunjack:

                                      How much was the "handling"??

                                      Don't you have possibility to go to customs office yourself with all necessary paperwork?

                                      Handling would have been about GBP13.50.

                                      And no.  Parcel Force (EMS) brings all their stuff in through East Midlands airport.  It is there that they customs charges are applied.  They do not get applied at the local level.  By the time the shipment get's to the local depot it will only be released if you pay all the charges levied upon the parcel by the Customs people in East Midlands.

                                      At this point you have 3 choices:

                                      1. Refuse to pay in which case you never see your parcel again
                                      2. Bitch and moan but this will get you nowhere as it is not the local depots responsibility
                                      3. Pay and then try and get a refund (hardly worth the effort because they make it that way)

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • injunjackI
                                        injunjack
                                        見習いボス
                                        Joined:

                                        That's shitty situation.

                                        Here we have options for packages arriving through mail:
                                        1. Do a online declaration over the web (no handling fees), parcel shipped to you after payment.
                                        2. Inform customs which customs office the parcel is to be sent for declaration, and do it yourself over the counter (again no handling fees)
                                        3. Let the Finnish Post do the declaring (handling fee applied) and the parcel is shipped to you after you have paid.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • rocketR
                                          rocket
                                          Joined:

                                          Giles is right, any complain about is a major waste of time, since it will lead you next  to nothing, I have tried that…  😉 and thats why I really hate to buy stuff out of Europe, since usual I either have to pay money for stuff I m not responsible for, nor care about, or I have to drive to the customs office and waste my time....

                                          on the other hand check the bill carefully, I had it once that UPS thought that 35+17 would sum up to 72...

                                          rocketrocksrox 🤙🏼🤙🏾

                                          It's all humbug, like everywhere
                                          R.I.P. Geo

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • ?
                                            Guest
                                            Joined:

                                            @Megatron1505:

                                            £75 in import and "handling" fees  😠

                                            now that fekkin sucks,,blatant extortion,,all because you cannot buy em in the UK

                                            last edited by 1 Reply Last reply Reply Quote 0
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