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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    Iron Heart UK V3 - The New Web Site

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    • FurattoHeddoF
      FurattoHeddo
      Joined:

      Love the website, but noticed a few minor negatives:

      -Past orders which I placed in € are now displayed in the default $ price, I could check my paypal history to see what I paid for item x 3 months ago, but still this was handy …
      -Extinct items no longer have their measurements which has often proven a valuable resource for comparing in the past.

      "Don't ever be sorry"

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:
        1. Sorry, we did not notice this when we did the import.  It's too late to fix.  So few people paid in anything other than dollars when we did eventually notice what had happened, we did not think it would be an issue.  Epic Fail - sorry…
        2. When we can we will get extinct measurement up.

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          OK.  Just checked.  Sizing can be added to extinct items.  I did the IHSH-07bk, if you would like to check.  This wil become a task for the nest few days/weeks….

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Adding to sizing to extinct will take a few days.  I have to go to the old site, get the html and plug it into the new site.  Bear with me….

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • seanoconoS
              seanocono
              Joined:

              G, adding the sizing for extinct items is definitely appreciated, but don't stress too much about it. The measurements are always posted in the corresponding thread on the forum. It takes a little longer to find, but the information is still available.

              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                sean, not stressing, but it is a good thing, so it will get done.

                What is focussing my mind more atm is that the database structure of Prestashop is about a b'zillion times more complicated than Zencart.  Extracting vital info for shipping is proving a challenge (UPS can cope with one external database, but Prestashop keeps the info across 3).  Paula is probably taking 2 to 2.5 times as long to process a shipment and that is time she simply does not have.  I need to get that fixed soon (else I'll be doing the fecking shipping)…..

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • joesaintjohnJ
                  joesaintjohn
                  啓蒙家
                  Joined:

                  Yeah, I compare my DC4001s to everything.

                  Fat dudes need good clothes too.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • seanoconoS
                    seanocono
                    Joined:

                    G, man, that sounds like a headache. I'm sure your frustration is compounded by the influx of orders you must be receiving with the sale. Everything will work itself out over time, however. I also think most reasonable people will understand if things take a day or two longer to ship during this adjustment period. For what it's worth, I am always amazed at how quickly my items arrive on my doorstep after I place an order. Also, considering you, and the stubborn crew, are effectively acting as your own IT department, the changeover was incredibly smooth – at least from a consumer perspective... And you have to be happy about the overwhelmingly-positive feedback regarding the new look and layout, right?

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Sean,  Yes, on the whole, I am super pleased.  But I am super-impatient and want perfection NOW…....

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • seanoconoS
                        seanocono
                        Joined:

                        Ha, I think that is a fairly accurate character trait for most on this forum…

                        last edited by 1 Reply Last reply Reply Quote 0
                        • emceeQE
                          emceeQ
                          啓蒙家
                          Joined:

                          One small criticism I just noticed while clicking through some stuff.  On all the triple works pages (as accessed through ironheart.co.uk), the availability is marked as out of stock.  While that makes sense to me as I know those items are sold through triple-works.co.uk, it may not be immediately obvious to those not in the know, and may cause people to think those items are just plain out of stock…

                          Other than links on the product pages I also see no obvious way to triple works, which would also be something to consider.

                          As I said before though, love the site overall and I'm thoroughly impressed with how well it's running with such an influx on launch...

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            We will get that sorted emceeQ.  Not sure how yet but we will…...

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • SchorschS
                              Schorsch
                              Joined:

                              A strange one for me is that every time you select a size or colour on a product, the page is loaded again with just a parameter in the URL changed. That makes my Opera think a whole new page is loaded and thus the site is added to the list of sites I can hop 'back' to. So after looking at all sizes of e.g. the 634S to check availability, I have to go back 12 times in my browser to get back to the overview of all jeans.
                              Perhaps Shoque can change that size/availability checking technical stuff to be done on the client side?

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Down under guyD
                                Down under guy
                                Joined:

                                Super job Giles to you and everyone else who helped with the IH UK version 3, mad props to you.
                                I triple agree with Seanocono above, what a change over job.

                                @ EmceeQ
                                Yeah i saw the same about the triple works shirts but i didnt think to say anything on here, duh what a dud.
                                I did click on the link above on the page and it took me to another page that showed what was in stock for the
                                TWSH 08

                                Again lots of cudos to you, IH Team

                                Peace

                                Have a safe 2021 IH Peeps.

                                Peace

                                last edited by 1 Reply Last reply Reply Quote 0
                                • S
                                  shoque
                                  Joined:

                                  @Schorsch:

                                  A strange one for me is that every time you select a size or colour on a product, the page is loaded again with just a parameter in the URL changed. That makes my Opera think a whole new page is loaded and thus the site is added to the list of sites I can hop 'back' to. So after looking at all sizes of e.g. the 634S to check availability, I have to go back 12 times in my browser to get back to the overview of all jeans.
                                  Perhaps Shoque can change that size/availability checking technical stuff to be done on the client side?

                                  Thanks for the feedback, fixed!

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    @emceeQ:

                                    One small criticism I just noticed while clicking through some stuff.  On all the triple works pages (as accessed through ironheart.co.uk), the availability is marked as out of stock.  While that makes sense to me as I know those items are sold through triple-works.co.uk, it may not be immediately obvious to those not in the know, and may cause people to think those items are just plain out of stock…

                                    Other than links on the product pages I also see no obvious way to triple works, which would also be something to consider.

                                    As I said before though, love the site overall and I'm thoroughly impressed with how well it's running with such an influx on launch...

                                    I worked out what happened.  The extinct/Endangered switch had to be turned off whilst we figured out some positional issues.  The Triple works link code was also triggered by that switch, when we disabled the code we bollocksed up the TW link

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • Mild7M
                                      Mild7
                                      Joined:

                                      Simple as that ???

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Even simpler.  Peter has fixed.

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          Shoque has fixed the shipping issues.  I am sitting across the room from a wife with a smile on her face…..

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • S
                                            shoque
                                            Joined:

                                            @FurattoHeddo:

                                            Love the website, but noticed a few minor negatives:

                                            -Past orders which I placed in € are now displayed in the default $ price, I could check my paypal history to see what I paid for item x 3 months ago, but still this was handy …
                                            -Extinct items no longer have their measurements which has often proven a valuable resource for comparing in the past.

                                            My old test orders all appear in the currency I placed them in. Can you re-check some other orders of yours?

                                            Edit: You are right, the amount is in dollars but the currency symbol is EUR/GBP. Let me think about this.

                                            last edited by 1 Reply Last reply Reply Quote 0
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