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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart UK V3 - The New Web Site

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    • seanoconoS
      seanocono
      Joined:

      G, man, that sounds like a headache. I'm sure your frustration is compounded by the influx of orders you must be receiving with the sale. Everything will work itself out over time, however. I also think most reasonable people will understand if things take a day or two longer to ship during this adjustment period. For what it's worth, I am always amazed at how quickly my items arrive on my doorstep after I place an order. Also, considering you, and the stubborn crew, are effectively acting as your own IT department, the changeover was incredibly smooth – at least from a consumer perspective... And you have to be happy about the overwhelmingly-positive feedback regarding the new look and layout, right?

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        Sean,  Yes, on the whole, I am super pleased.  But I am super-impatient and want perfection NOW…....

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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        • seanoconoS
          seanocono
          Joined:

          Ha, I think that is a fairly accurate character trait for most on this forum…

          last edited by 1 Reply Last reply Reply Quote 0
          • emceeQE
            emceeQ
            啓蒙家
            Joined:

            One small criticism I just noticed while clicking through some stuff.  On all the triple works pages (as accessed through ironheart.co.uk), the availability is marked as out of stock.  While that makes sense to me as I know those items are sold through triple-works.co.uk, it may not be immediately obvious to those not in the know, and may cause people to think those items are just plain out of stock…

            Other than links on the product pages I also see no obvious way to triple works, which would also be something to consider.

            As I said before though, love the site overall and I'm thoroughly impressed with how well it's running with such an influx on launch...

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              We will get that sorted emceeQ.  Not sure how yet but we will…...

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • SchorschS
                Schorsch
                Joined:

                A strange one for me is that every time you select a size or colour on a product, the page is loaded again with just a parameter in the URL changed. That makes my Opera think a whole new page is loaded and thus the site is added to the list of sites I can hop 'back' to. So after looking at all sizes of e.g. the 634S to check availability, I have to go back 12 times in my browser to get back to the overview of all jeans.
                Perhaps Shoque can change that size/availability checking technical stuff to be done on the client side?

                last edited by 1 Reply Last reply Reply Quote 0
                • Down under guyD
                  Down under guy
                  Joined:

                  Super job Giles to you and everyone else who helped with the IH UK version 3, mad props to you.
                  I triple agree with Seanocono above, what a change over job.

                  @ EmceeQ
                  Yeah i saw the same about the triple works shirts but i didnt think to say anything on here, duh what a dud.
                  I did click on the link above on the page and it took me to another page that showed what was in stock for the
                  TWSH 08

                  Again lots of cudos to you, IH Team

                  Peace

                  Have a safe 2021 IH Peeps.

                  Peace

                  last edited by 1 Reply Last reply Reply Quote 0
                  • S
                    shoque
                    Joined:

                    @Schorsch:

                    A strange one for me is that every time you select a size or colour on a product, the page is loaded again with just a parameter in the URL changed. That makes my Opera think a whole new page is loaded and thus the site is added to the list of sites I can hop 'back' to. So after looking at all sizes of e.g. the 634S to check availability, I have to go back 12 times in my browser to get back to the overview of all jeans.
                    Perhaps Shoque can change that size/availability checking technical stuff to be done on the client side?

                    Thanks for the feedback, fixed!

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      @emceeQ:

                      One small criticism I just noticed while clicking through some stuff.  On all the triple works pages (as accessed through ironheart.co.uk), the availability is marked as out of stock.  While that makes sense to me as I know those items are sold through triple-works.co.uk, it may not be immediately obvious to those not in the know, and may cause people to think those items are just plain out of stock…

                      Other than links on the product pages I also see no obvious way to triple works, which would also be something to consider.

                      As I said before though, love the site overall and I'm thoroughly impressed with how well it's running with such an influx on launch...

                      I worked out what happened.  The extinct/Endangered switch had to be turned off whilst we figured out some positional issues.  The Triple works link code was also triggered by that switch, when we disabled the code we bollocksed up the TW link

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • Mild7M
                        Mild7
                        Joined:

                        Simple as that ???

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          Even simpler.  Peter has fixed.

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Shoque has fixed the shipping issues.  I am sitting across the room from a wife with a smile on her face…..

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • S
                              shoque
                              Joined:

                              @FurattoHeddo:

                              Love the website, but noticed a few minor negatives:

                              -Past orders which I placed in € are now displayed in the default $ price, I could check my paypal history to see what I paid for item x 3 months ago, but still this was handy …
                              -Extinct items no longer have their measurements which has often proven a valuable resource for comparing in the past.

                              My old test orders all appear in the currency I placed them in. Can you re-check some other orders of yours?

                              Edit: You are right, the amount is in dollars but the currency symbol is EUR/GBP. Let me think about this.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SchorschS
                                Schorsch
                                Joined:

                                The IH-526BJ is listed twice under the jackets

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Well spotted, no longer 2 of the pesky things….

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • SeulS
                                    Seul
                                    Joined:

                                    @Giles:

                                    Shoque has fixed the shipping issues.  I am sitting across the room from a wife with a smile on her face…..

                                    This is seriously good news!.. Poor Paula - I was feeling bad for her!..

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • ChrisC
                                      Chris
                                      Raw and Unwashed
                                      Joined:

                                      @Giles:

                                      I am sitting across the room from a wife with a smile on her face…..

                                      And no matter what else, this makes the day a good one.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • tigerpacT
                                        tigerpac
                                        Joined:

                                        Is there anywhere on the new site to see 'archive' items that are completely out of stock?  To give some of us newbies an idea of prior models/ideas of things to bug G to re-run.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • emceeQE
                                          emceeQ
                                          啓蒙家
                                          Joined:

                                          as in extinct items?  There's a link to those along the bottom of the page

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Yep Mike is correct

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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