Watches - another OCD problem
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Good God man. If ever you need assistance wearing these then dont hesitate to let me know!!!!!!!!
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Random watch related rant!
Just over a year ago I put down a deposit on a Jaeger LeCoultre Geophysic in stainless steel with the boutique on Bond Street. The watch turned up at a time that payment for some work was being slow in arriving, and so I said I'd take the next one that came in.
I didn't hear anything back from them, and moved out to Australia. Last I heard, the watch had sold out.
I've been chasing the deposit for a few days, as the sales staff I speak to have been complete feckwits.
Today I call up Mappin & Webb at 1 Old Bond Street, who used to have the JLC concession, and am told that all the accounts were handed over to Watches of Switzerland at 155 Regent Street. Fine, so I try there, and am told that the new JLC boutique at 13 Old Bond Street is co-owned by Aurum (the parent group of Mappin & Webb and Watches of Switzerland), and employs the same staff as I dealt with.
I've already spoken to them, but I decide to try again, and they point me back to 155 Regent Street.
I'm beginning to think that the only way to get any sense out of anybody is going to be to fly out to London and engaging in a line of inquiry that involves a baseball bat…
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Thanks @Tempvs.
The deposit was probably paid on a Visa debit card, but might have gone on my AMEX card. I'll have to find the receipt tomorrow to confirm.
On a slightly different note, there's a piece up at the Register on smart watches. Sounds like they're not too impressed. Then again, I'm an IT nerd and I haven't seen any point in them yet.
http://www.theregister.co.uk/2015/09/04/ifa_smart_watch_roundup_samsung_sony_huawei/
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@Qinhan nice watch.
Update from the Raiders of the Lost Deposit. Mappin & Webb now admit that they do have my deposit. But apparently it's non-refundable, though I was told it was refundable. They're out of stainless Geophysics, but I can put it to another timepiece from their collection.
I shall be having words with them…
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@Qinhan nice watch.
Update from the Raiders of the Lost Deposit. Mappin & Webb now admit that they do have my deposit. But apparently it's non-refundable, though I was told it was refundable. They're out of stainless Geophysics, but I can put it to another timepiece from their collection.
I shall be having words with them…
Fuck that…..
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According to Mappin & Webb's own terms and conditions:
Cancellations
Under the Consumer Contracts Regulations, you have the right to cancel your order with us at any time within 7 days of receiving your goods. In the event we are unable to deliver your order within our standard delivery timescales you are entitled to cancel your order with no penalty. Should you cancel the contract we will then refund you the price you have paid for the goods, this will not include delivery charge if you have cancelled after your order has been dispatched, also not a service provided by us, such as a special delivery service. You are under a duty to take reasonable care of the goods, which means the goods must be unused. Please contact our Customer Service Team should you wish to cancel your order.
So if they refuse a refund then they're in breach of contract. And since they didn't deliver a watch, they're also in breach of contract.
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I think this is a job for trail&arrow…
