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    Iron Heart - Coveted - The Wall Street Journal

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • FilsonF
      Filson
      Joined:

      Hi, I'm having trouble buying pants. When I try to select the leg shortening service, the page goes completely white.

      last edited by AdamJA 2 Replies Last reply Reply Quote 0
      • Tago MagoT
        Tago Mago
        Mod Squad
        Joined:

        @AdamJ

        last edited by 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @Filson
          Joined:

          @Filson I am looking into it our end sorry for the inconvenience

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 2
          • AdamJA
            AdamJ
            IHUK Crew
            @Filson
            Joined:

            @Filson should be fixed now, please let me know if there are any issues

            The devil is in the detail..

            last edited by FilsonF 1 Reply Last reply Reply Quote 0
            • FilsonF
              Filson
              @AdamJ
              Joined:

              @AdamJ Hey, I added a note to the order I placed.

              last edited by AdamJA 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                @Filson
                Joined:

                @Filson thanks!

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 1
                • IkeapartyI
                  Ikeaparty
                  Haraki san Expert
                  Joined:

                  Seems there is a bug in the product comparison page, tried on Chrome and Edge today, both have an item stuck and no drop down showing:

                  image.png

                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @Ikeaparty
                    Joined:

                    @Ikeaparty ah sorry about that, must be to do with the future release product having no measurements as they are not here yet. I will work on them being excluded

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 2
                    • SKTS
                      SKT
                      見習いボス
                      Joined:

                      Does the checkout process not save your payment information anymore? Lord knows I don’t need to grease the wheels but I found that functionality useful

                      Rampant Hemmer
                      WTB: IHSH-308-IND large

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @SKT
                        Joined:

                        @SKT that is usually tied to you logging in / storing it in your browser. We do not store any payment information in the system whatsoever for security reasons

                        The devil is in the detail..

                        last edited by SKTS 1 Reply Last reply Reply Quote 0
                        • SKTS
                          SKT
                          見習いボス
                          @AdamJ
                          Joined:

                          @AdamJ got it. Thanks Adam

                          Rampant Hemmer
                          WTB: IHSH-308-IND large

                          last edited by 1 Reply Last reply Reply Quote 0
                          • W
                            will6er
                            The Unwoven
                            Joined:

                            The how to measure guide isn't working on the belts I looked at this morning - checked 3x OBI.

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @will6er
                              Joined:

                              @will6er Sorry about that. I will take a look

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 0
                              • ÆRϺΔΚÆ
                                ÆRϺΔΚ
                                Joined:

                                Filter faulty, select Waist=33 then "in stock" only and one out of stock item shows up.

                                Screenshot 2026-08-01 220713.png

                                last edited by AdamJA 1 Reply Last reply Reply Quote 1
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  @ShopatIronHeart

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    @ÆRϺΔΚ
                                    Joined:

                                    @ÆRϺΔΚ thanks for reporting I will take a look 👍

                                    The devil is in the detail..

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • SKTS
                                      SKT
                                      見習いボス
                                      Joined:

                                      Should the check out experience save my payment information? It used too but now I seem to have to enter cc information every time

                                      Rampant Hemmer
                                      WTB: IHSH-308-IND large

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @SKT
                                        Joined:

                                        @SKT are you using Shop Pay? Your browser has the ability to save your card details but we don't store anything our end for security reasons

                                        The devil is in the detail..

                                        last edited by SKTS 1 Reply Last reply Reply Quote 0
                                        • SKTS
                                          SKT
                                          見習いボス
                                          @AdamJ
                                          Joined:

                                          @AdamJ that’s what’s so weird, I am using shop pay

                                          Rampant Hemmer
                                          WTB: IHSH-308-IND large

                                          last edited by 1 Reply Last reply Reply Quote 0
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