New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[SKT]

Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

[AdamJ]

@SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

I'll chat to our new devs and see if they can impart any wisdom

[Filson]

Hi, I'm having trouble buying pants. When I try to select the leg shortening service, the page goes completely white.

[Tago Mago]

@AdamJ

[AdamJ]

@Filson I am looking into it our end sorry for the inconvenience

[AdamJ]

@Filson should be fixed now, please let me know if there are any issues

[Filson]

@AdamJ Hey, I added a note to the order I placed.

[AdamJ]

@Filson thanks!

[Ikeaparty]

Seems there is a bug in the product comparison page, tried on Chrome and Edge today, both have an item stuck and no drop down showing:

[AdamJ]

@Ikeaparty ah sorry about that, must be to do with the future release product having no measurements as they are not here yet. I will work on them being excluded

[SKT]

Does the checkout process not save your payment information anymore? Lord knows I don’t need to grease the wheels but I found that functionality useful

[AdamJ]

@SKT that is usually tied to you logging in / storing it in your browser. We do not store any payment information in the system whatsoever for security reasons

[SKT]

@AdamJ got it. Thanks Adam

[will6er]

The how to measure guide isn't working on the belts I looked at this morning - checked 3x OBI.

[AdamJ]

@will6er Sorry about that. I will take a look

[ÆRϺΔΚ]

Filter faulty, select Waist=33 then "in stock" only and one out of stock item shows up.

[Giles]

@ShopatIronHeart

[AdamJ]

@ÆRϺΔΚ thanks for reporting I will take a look

[SKT]

Should the check out experience save my payment information? It used too but now I seem to have to enter cc information every time

[AdamJ]

@SKT are you using Shop Pay? Your browser has the ability to save your card details but we don't store anything our end for security reasons