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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • goosehdG
      goosehd
      Mod Squad
      @cityofdelusion
      Joined:

      @cityofdelusion I don’t know if it helps, but you can physically tag as many users as you want in a post. It does have to be done manually though.

      Just a thought.

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by cityofdelusionC 1 Reply Last reply Reply Quote 0
      • cityofdelusionC
        cityofdelusion
        @goosehd
        Joined:

        @goosehd Thank you for your thought. I've tried that before, but I tend to forget the points that I want to address in each forum members' post in my reply. Especially if I'm replying to messages that are rather a few pages back. Also this way, the respective forum members wouldn't know which post of theirs I'm referring to, again, especially if the messages are a bit older. The "reply" function on the other hand makes it clear which post I'm referring to.

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          How would it be clear which post you are replying to if you replied to several?

          last edited by cityofdelusionC 1 Reply Last reply Reply Quote 0
          • cityofdelusionC
            cityofdelusion
            @Alex
            Joined:

            @Alex My idea was basically that one would click on "reply to multiple forum members" (or whatever) and then a section would pop next to the messages where you can select each message (like some type of "multiple choice radio button"). And then the usernames of those forum members would be transferred to the reply text text field/box and a preview of the messages one selected and is replying to would be somewhere around the text field to be able to see what one is referring to. Hard to explain, but I hope you get the rough idea.

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              Joined:

              I kind of see what you mean, but I don't really think it would make things easier than just @ing people. I also dont see the issue in replying to multiple posts - isnt the point of a forum/chat room to chat?

              Our personal opinions aside, this sort of thing is not achievable - whilst we modify the existing framework of NodeBB, what youre talking about is a change they would have to make to their forum software globally, not something we can do

              last edited by cityofdelusionC 1 Reply Last reply Reply Quote 1
              • goosehdG
                goosehd
                Mod Squad
                Joined:

                @Mister_Brue The trick to doing so is to have multiple screens open, copying and posting the relevant information into one text box, and tagging each individual. Not hard, but it is a bit of work.

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by 1 Reply Last reply Reply Quote 0
                • cityofdelusionC
                  cityofdelusion
                  @Alex
                  Joined:

                  @Alex Regarding @ing people, see my reply to goose's message: it's a bit tiresome and inefficient that way - for me at least. As for replying to multiple posts one by one: it's not an issue, and I understand the point of a lively exchange/chat on the forum, but it can easily clutter product threads (not general threads etc.) where, let's say for the sake of a better illustration, two forum members are having fun, while the rest are just trying to navigate through actually relevant information regarding the product.

                  And yes, I definitely agree on the amount of work this would cause, and I'm not sure if it's even something that anyone else besides me cares about. That's why:

                  @cityofdelusion said in Where do we report issues with the new forum?:

                  In my opinion, it's one of those "would be very nice" kind of functions to add to the forum, but not necessarily a "could not live without".

                  last edited by goosehdG 2 Replies Last reply Reply Quote 0
                  • goosehdG
                    goosehd
                    Mod Squad
                    @cityofdelusion
                    Joined:

                    @cityofdelusion …and the reason why some of the conversations are moved to one of the random threads when it does affect a product thread.

                    Also in the forum rules to be mindful of doing so…

                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • goosehdG
                      goosehd
                      Mod Squad
                      Joined:

                      @Mister_Brue Yes, that is what I do. Sometimes, I will have 2 to 5 windows open copying and pasting, with one being used in a response.

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by goosehd cityofdelusionC 1 Reply Last reply Reply Quote 1
                      • goosehdG
                        goosehd
                        Mod Squad
                        @cityofdelusion
                        Joined:

                        @cityofdelusion Also, that is one thing that is hard for me as a mod and something I work on daily which is trying to keep the conversations centered whist still allowing normal conversations to go on. If I see a product thread being cluttered with non product related conversations, I ask myself does it add to the overall thread or does it distract.

                        Quite often a few posts are normal and I leave them alone, if it becomes multiples where I can’t even figure out what the thread is anymore, then it’s time to move it somewhere else.

                        I know I am not anywhere perfect on this and probably have offended a few people moving those conversations, but I do it in the best interest of balancing conversations, keeping product threads relatively focused, and members feeling free to offer advice and their own personal observations.

                        The nature of a forum is that it’s not perfect, much like going to a pub and having a chat with your friends. Conversations drift and people have fun. The forum should be the same.

                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                        last edited by goosehd 1 Reply Last reply Reply Quote 3
                        • cityofdelusionC
                          cityofdelusion
                          Joined:

                          The point isn't that I (or some other forum members for that matter) don't know how to quote multiple messages, reply one by one, or open up multiple screens and put in the extra work to write a reply.

                          My main point was wanting product/forum threads not to be flooded with irrelevant-to-the-product type of replies and exchanges or at least minimize doing so. And such exchanges definitely exist, sometimes even those posted by me, although I try to be mindful of not flooding threads in this way. And mods moving random conversation is a whole other topic since flooding product threads can happen without necessarily going off-topic or random. I'm not saying product/forum threads should be "sterile" and restrict a lively exchange. I was just making the point that a function like the one I suggested (or whatever function) could help keeping product threads a bit more product-related so to say.

                          I get the counter-arguments made here and the troubles the implementation of the said function would cause. And I hope that my points and I are understood as well before being replied to. My post was just a suggestion - and not a bad one, in my opinion. That's why I also specified in my original post as well as in my subsequent post that it's not an issue or something that I could not live without.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • cityofdelusionC
                            cityofdelusion
                            @goosehd
                            Joined:

                            @goosehd Damn, I can't imagine doing all that on a phone. Sounds like a lot of work 🤐

                            last edited by goosehdG 1 Reply Last reply Reply Quote 1
                            • goosehdG
                              goosehd
                              Mod Squad
                              @cityofdelusion
                              Joined:

                              @cityofdelusion Thankfully I only do it occasionally on a phone. Most of the time, I’m either on an iPad or desktop. There have been a few occasions though where I’ve used a phone and it takes a bit of concentration.

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by cityofdelusionC 1 Reply Last reply Reply Quote 0
                              • pechelmanP
                                pechelman
                                啓蒙家
                                Joined:

                                Did a new forum version recently remove the ability to view the forum "index" or whatever it's called where it displays all the home categories? I can still navigate to categories individually by filtering what's being displayed in either "Unread" or "Recent" mode but wondering if that's intentional or not. Maybe I'm odd in that I did used to navigate to or search for things that way on occasion by opening a couple of categories in new tabs to find where the sticky was located. (since the search didnt always find what I needed or I forgot the name exactly)

                                last edited by goosehdG 1 Reply Last reply Reply Quote 0
                                • cityofdelusionC
                                  cityofdelusion
                                  @goosehd
                                  Joined:

                                  @goosehd I guess using the "split screen" function on smartphones would be the way to do it, but yeah, I prefer navigating the forum on my desktop as I love writing too much text if you guys haven't noticed already 🙂

                                  last edited by Danimal506D 1 Reply Last reply Reply Quote 1
                                  • goosehdG
                                    goosehd
                                    Mod Squad
                                    @pechelman
                                    Joined:

                                    @pechelman This one?:

                                    IMG_1114.png

                                    If so, you may need to clear your cache and re login.

                                    Edit: Is the home button not showing for you in the upper left hand corner?

                                    Screenshot 2024-10-23 at 3.59.07 PM.png

                                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                    last edited by goosehd 1 Reply Last reply Reply Quote 1
                                    • pechelmanP
                                      pechelman
                                      啓蒙家
                                      Joined:

                                      ah, definitely a cache issue. That fixed it right away. Thanks @goosehd

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • Danimal506D
                                        Danimal506
                                        Haraki san Expert
                                        @cityofdelusion
                                        Joined:

                                        @cityofdelusion If you are on a desktop, could you use the “ctrl-s” Search function to look for keywords to be helpful?
                                        I’m a “scroll until I find what I’m looking for” guy myself because im on an iPhone.

                                        WTB:
                                        IHC-06
                                        IHSW-70 L or XL
                                        UHF Pillow Cover

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • goosehdG
                                          goosehd
                                          Mod Squad
                                          Joined:

                                          @Mister_Brue I have not had that problem. Do you have your zoom setting to 100%, higher?? May be the cause of your issue.

                                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • WhiskeySandwichW
                                            WhiskeySandwich
                                            啓蒙家
                                            Joined:

                                            Idk if this has been mentioned above, sorry I only went up a few, but I keep having credential issues on my mobile. It will occasionally log me out and then says my auto-login (keychain?) is invalid and locks my account.

                                            "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
                                            -Seneca

                                            last edited by 1 Reply Last reply Reply Quote 0
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