Iron Heart Loyalty Vouchers - 2026 and Beyond
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Real loyalty and real customer service don’t actually have that much to do with money, they have to do with shared interest, human interaction and respect.
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Japanese non IH related items (knifes, pottery, whatever) that can only be acquired through loyalty points. Can be second hand one-off items.
Other than that: You have my loyalty, as long as this place stays a no bullshit, friendly, respectful transparent wonderland. Thanks for everything you are doing for us!
Adding to that: Possibly even randomly add the items to orders to „surprise“ loyal customers. Much like the voucher E-Mail always kind of came like a surprise (at least to me…) That would be sick.
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@weftyarn said in Iron Heart Loyalty Vouchers - 2026 and Beyond:
Japanese non IH related items (knifes, pottery, whatever) that can only be acquired through loyalty points. Can be second hand one-off items.
Esso points! For anyone in the UK old enough.
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I'll be very brief and pretty blatant about this: While the vouchers were nice, the idea of buying your way into some elitist circle sounds like bullshit to me.
Put differently, in the words of Groucho Marx: 'I refuse to join any club that would have me as a member.'
Showing off on Instagram my special something I earned by spending enough money is not why i signed up here, anyone can do that.
'Look here, this is what I got because I spent 1k/2k/10k at IH' is a big turn off for me.
I'm happy that the IH branding is so subtle and that the quality is at the level it is. I'd need to wear some show-off brand like Balenciaga if I needed to have it any other way.
I'm happy with the community I found here and even happy with the stupid jokes, including the ones at my expense. -
Well said sir
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@DeeDee85 Totally. I would do the full product line and collabs. There could be grid pages to show the full releases, but then closer shots/full page/features on the game changing releases/grail items. It would be cool to feature them more as 'works of art'. The cool part is this community is a built in museum. If there's a piece that IH no longer has, but wants to photograph... chances are someone here does. It could be a community effort to catalogue and commemorate the first 25 years of the brand.
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Going back to the original question, keeping on doing this sort of thing should work
https://forum.ironheart.co.uk//post/942610
https://forum.ironheart.co.uk//post/942608 -
I liked the vouchers only because it would nudge me to buy some pieces that I was sitting on the fence on. The timing worked that it was mainly used on items that weren’t high demand or FW drops. Not a big deal without them, but it was definitely motivation to buy more or try out different pieces.
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@concretor said in Iron Heart Loyalty Vouchers - 2026 and Beyond:
but it was definitely motivation to buy more
May sound ridiculous, but at the moment, that is what we are trying to curb....
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The way I see it now. Iron Heart is different now.
Selling faster than before.
I had vouchers every year. I spent them fast, but I knew once out of stock will be while coming back in stock again or never being make again.
My experience tells me what I see.
Even when my vouchers ran out. I was still buying the same way.
Can see here few a whingeing why it’s stop.
Sound like you a cheapo, get a grip.
The company has grown, many loyal customers who kept buying from the start not because of the vouchers scheme. Love of the brand and service.
Even if I didn’t get them at the beginning. Personally I will still be buying the same way.I have been here over a decade buying. In my eyes no brand can match Iron Heart.
I may wear others brand. Iron Heart is my signature
️ brand. -
@concretor it was fun. Never a reason to buy anything for me. I did enjoy last year it was a big surprise when they arrived. This year I looked forward to them and planned on their use. Fatal mistake it seems!
I've also ruined a pair of XHS in the same week so it's been a rough IH week here.
