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WESCO

Footwear
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  • B
    bluemantra
    Haraki san Prodigy
    Joined: 19 Feb 2023

    IMG_3511.jpeg

    IMG_3427.jpeg

    WTB IHJ-140-IG size L

    last edited by 28 Jul 2024, 02:58 D 1 Reply Last reply 19 Feb 2025, 20:32 Reply Quote 13
    • S
      setyoustraight
      Joined: 28 Nov 2023

      Wesco Engineer collection

      I’m addicted 😳😐 Need more Boss…

      Left to Right:

      -Mister Lou Black CXL HH
      -Mister Lou Natural CXL
      -Iron Heart Germany Custom Boss Black CXL Cowhide
      -Boss 7500

      (Not pictured)
      -Stock Boss Black (getting resoled)
      -Mister Lou Brown CXL (Shipping soon via Wesco)

      I’ll post my Wesco lace-ups another time.
      IMG_3047.jpeg
      IMG_3043.jpeg
      IMG_3048.jpeg

      last edited by 3 Aug 2024, 23:50 L B H 3 Replies Last reply 4 Aug 2024, 05:08 Reply Quote 17
      • L
        Luijim78
        啓蒙家
        @setyoustraight
        Joined: 19 Aug 2022

        @setyoustraight beautiful collection, congratulations mate 👏👏👏👏👏

        last edited by 4 Aug 2024, 05:08 S 1 Reply Last reply 4 Aug 2024, 21:12 Reply Quote 0
        • S
          setyoustraight
          @Luijim78
          Joined: 28 Nov 2023

          @Luijim78 🙏🏼

          last edited by 4 Aug 2024, 21:12 1 Reply Last reply Reply Quote 1
          • B
            Baba-san
            The Unwoven
            @setyoustraight
            Joined: 11 Oct 2018

            @setyoustraight - nice selection of boot there!

            I love my Wesco's - and Vibergs for that matter but I do have quite a gripe about my Ship John Derrolls that I just must get of my chest!

            Back in Aug 21 I ordered a pair of these fine boots from SJ they were shipped and delivered to me in June22. Sine then I have worn these very sparingly and in rotation with my other boots. One of the reasons initially was the footbed seems a bit too large, but this was solved with some custom insoles.

            Anyway - moving on to today and on putting them on for the first time in an age I found a split or tear in the leather just above the strap on the right boot. On closer inspection the stitching remains intact but the leather or 'rough out' appears to have failed.

            So onto SJ first think this morning - to their credit they quickly got in touch directly with Wesco and came back to me with the following response almost by returnIMG_1747.jpeg IMG_1746.jpeg IMG_1748.jpeg IMG_1750.jpeg IMG_1751.jpeg :

            Hi Nick,
            Wesco is saying that their warranty on issues such as this is 90 days and because you have been wearing the boots for 2+ years, you would be responsible for paying for a rebuild if you want Wesco to fix them. You may want to check locally and see if there is a cobbler or shoe repair business that could patch them. It would most likely be easier and more cost effective than waiting 4+ months and paying shipping both ways and rebuild fees. Sorry I don’t have a better solution for you.

            Well - is this acceptable?
            for my mind it is not the response I was looking for. We know Wesco pride themselves on the craftsmanship and quality of their products, but to me this is a failure of the leather, not caused by wear and tear, but by substandard original product - in in this case the hide the boot was constructed from.

            What kind of response was I looking for?

            Certainly not this - its almost as if Wesco are saying - tough - its not our problem.

            Of course I should be able to have them fixed over here in the UK

            I'd like to ask the question

            Am I being unreasonable?

            last edited by 13 Aug 2024, 19:12 M 1 Reply Last reply 17 Aug 2024, 12:54 Reply Quote 1
            • T
              thooy05
              Raw and Unwashed
              Joined: 30 Nov 2023

              the shop vancouver olive xlt
              IMG_5967.jpeg

              last edited by 17 Aug 2024, 00:27 1 Reply Last reply Reply Quote 5
              • M
                Mizmazzle
                見習いボス
                @Baba-san
                Joined: 29 Jun 2021

                @Baba-san man! I feel your frustration on this one. We pay a premium price for a premium product. When those products fail, we expect a premium customer service experience.

                Since you’re all the way in the UK it seems your best option is to have the boot fixed locally. That doesn’t remove the bad taste in your mouth from not getting the response you’d have liked…but again, the shipping to Oregon and back plus wait time will probably be more than the cost of handling the issue locally.

                In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                last edited by 17 Aug 2024, 12:54 B 1 Reply Last reply 19 Aug 2024, 22:38 Reply Quote 1
                • B
                  Baba-san
                  The Unwoven
                  @Mizmazzle
                  Joined: 11 Oct 2018

                  @Mizmazzle thanks for the response my friend…I am glad you are with me on this one as I have been questioning myself thinking I was being a little too expectant of a better response from wesco.

                  I’ve since sorted them to be fixed locally so I am sure they will be fine !

                  last edited by 19 Aug 2024, 22:38 F 1 Reply Last reply 20 Aug 2024, 08:33 Reply Quote 1
                  • F
                    FlavourFade
                    Raw and Unwashed
                    @Baba-san
                    Joined: 15 Jan 2024

                    @Baba-san I am with @Mizmazzle here, I think even if these products may be worth their prices, the producers should not forget that it's still a lot of money and a certain "after sales care" can be expected.

                    Insta: free_the_fades

                    wtb:
                    The Pale Rider XXL

                    last edited by 20 Aug 2024, 08:33 1 Reply Last reply Reply Quote 1
                    • G
                      goosehd
                      Mod Squad
                      Joined: 8 Apr 2016

                      To be the devil’s advocate…Two years is a long time and I’m pretty sure we have all heard the stories of the car that was only driven on the weekends, etc, etc. Not saying that Wesco is in the right, but I do understand their viewpoint. Even meeting in the middle may have soothed the situation some.

                      I often find that how a situation is dealt with depends on how it was presented to them in the first place. Because a third party was involved, the story may have been muddied along the way and you may have gotten a different response by contacting Wesco directly.

                      Also, I know that Wesco is under pressure right now with back orders and that may (or may not) have contributed to their response. Knowing you can’t produce boots in timely manner may have meant they’re unable to take on repairs at the current time.

                      Just throwing it out there, that there are always many sides to a story.

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 20 Aug 2024, 11:05 1 Reply Last reply Reply Quote 4
                      • G
                        goosehd
                        Mod Squad
                        Joined: 8 Apr 2016

                        @Baba-san Just want to clarify that I do not doubt your story and the point I was trying to make is that too many people have used a “story” trying to return goods or have them repaired effectively desensitizing retailers to honest wear and tear issues.

                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                        last edited by 21 Aug 2024, 06:56 1 Reply Last reply Reply Quote 0
                        • M
                          Mlwdp
                          Raw and Unwashed
                          Joined: 9 Jun 2017

                          IMG_5206.jpeg

                          last edited by 19 Sept 2024, 18:36 1 Reply Last reply Reply Quote 3
                          • OaktaviaO
                            Oaktavia
                            見習いボス
                            Joined: 12 Jun 2019

                            1000047459.jpg 1000047461.jpg

                            I've been wearing these horsehide Mr. Lous all around the south of Iceland over the past few days. They have been so sturdy and comfortable, totally broken in. Nice Icelandic patina on there now and will not be cleaned off!

                            IG: electricindigowizard

                            "Possibly splitting hairs, but I consider @Oaktavia to be the beardy, dank High Magus of this denim game…" @neph93

                            WTB: IHJ-72- XL/XXL

                            last edited by 19 Sept 2024, 19:48 InorganicI 1 Reply Last reply 19 Sept 2024, 20:00 Reply Quote 8
                            • InorganicI
                              Inorganic
                              Haraki san Student
                              @Oaktavia
                              Joined: 7 Sept 2022

                              @Oaktavia yo - these look great & keep the photos of Iceland coming - question for you re:sizing - did you take your regular shoe size in your Mr. Lous (i.e. vans size) or did you size down at all? Thanks!

                              last edited by 19 Sept 2024, 20:00 OaktaviaO 1 Reply Last reply 19 Sept 2024, 20:15 Reply Quote 1
                              • OaktaviaO
                                Oaktavia
                                見習いボス
                                @Inorganic
                                Joined: 12 Jun 2019

                                @Inorganic thanks dude and so glad you like the photos. I have more to share although my time here has nearly come to an end. Heading to Gosport tomorrow.

                                I went with my Vans size I believe, regular 11.5 but I could wear a 12 too I'd bet.

                                IG: electricindigowizard

                                "Possibly splitting hairs, but I consider @Oaktavia to be the beardy, dank High Magus of this denim game…" @neph93

                                WTB: IHJ-72- XL/XXL

                                last edited by 19 Sept 2024, 20:15 1 Reply Last reply Reply Quote 2
                                • H
                                  hgering27
                                  Raw and Unwashed
                                  @setyoustraight
                                  Joined: 16 Mar 2021

                                  @setyoustraight

                                  I was curious, or if anyone else can maybe chime in…
                                  I wear a 10.5E Mister Lou and just ordered the WE-CXL7710705-BLK - Custom Boss Engineer Chromexcel - Black from the IH Germany website in 10.5D. I spoke with Chris before I ordered about the sizing and he said it would definitely work so I’m assuming I’m good to go, but just curious about others experience if they’ve tried both these style boots.

                                  instagram: @harrisongering

                                  last edited by 18 Oct 2024, 21:46 1 Reply Last reply Reply Quote 0
                                  • M
                                    Mlwdp
                                    Raw and Unwashed
                                    Joined: 9 Jun 2017

                                    Roller Magazine x Wesco Romeo

                                    I don’t wear these that much anymore. Would love for Ironheart to do their spin on the Romeo’s.

                                    IMG_5529.jpeg

                                    last edited by 3 Nov 2024, 19:18 Danimal506D SKTS 2 Replies Last reply 3 Nov 2024, 19:35 Reply Quote 7
                                    • Danimal506D
                                      Danimal506
                                      Haraki san Expert
                                      @Mlwdp
                                      Joined: 13 Aug 2019

                                      @Mlwdp Romeos are so comfy! This pair looks great

                                      WTB:
                                      IHC-06
                                      IHSW-70 L or XL
                                      UHF Pillow Cover

                                      last edited by 3 Nov 2024, 19:35 1 Reply Last reply Reply Quote 1
                                      • SKTS
                                        SKT
                                        見習いボス
                                        @Mlwdp
                                        Joined: 26 Aug 2019

                                        @Mlwdp said in WESCO:

                                        Would love for Ironheart to do their spin on the Romeo’s.

                                        IMG_5529.jpeg

                                        Seconded

                                        last edited by 3 Nov 2024, 22:12 1 Reply Last reply Reply Quote 4
                                        • H
                                          hgering27
                                          Raw and Unwashed
                                          Joined: 16 Mar 2021

                                          Just got these back from being resoled at unsung house. They didn’t need to be, but I really wanted to do a lugsole swap and I’m so happy I did. These are the custom pair from the ironheart Germany site but with the lug sole has more of the black bear look, which I love. These turn around time was insanely fast. I booked an appointment and sent out a few days prior to the appointment date. All in all about a 2 week turn around time

                                          IMG_4126.jpeg

                                          instagram: @harrisongering

                                          last edited by 27 Jan 2025, 14:57 M 1 Reply Last reply 23 Feb 2025, 18:23 Reply Quote 8
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