• Home
    • Recent
    • Calendar
    • Register
    • Login
    Iron Heart Forum
    Iron Heart Forum

    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    NEW EU WEBSITE NOW LIVE

    News
    22
    56
    9.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Tago MagoT
      Tago Mago
      Mod Squad
      Joined:

      Ordered IHSH-33B a couple of weeks ago, right around the time you had to suspend shipping to the EU. Great support by Graham, Adam and Ben processing the order and stacking the shirt while you got everything sorted. Got an email on Friday to inform me that you were resuming shipments and received the order today. Love the shirt, and I cannot stress enough how impressive the swift adaptation in these circumstances is.

      last edited by 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        Joined:

        @Tago Mago thank you very much

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • W
          Weft 4 Dead
          Raw and Unwashed
          Joined:

          I was devastated to read how badly this had hit the business. Really happy you guys have been able to resume operations so quickly, though. Those fees are outlandish. I hope the headache subsides sooner than later…

          last edited by 1 Reply Last reply Reply Quote 0
          • daynymD
            daynym
            Joined:

            @Giles : I don´t know if I understood correctly. It will be the financial better solution for you guys if I buy directly from a german supplier, so that you don´t have to pay the high fees?

            why so serious?

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              Nope, buying from us is fine.  But buying from a retailer is also cool.  Do whatever you feel happiest doing…..

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • daynymD
                daynym
                Joined:

                Okay thx.

                why so serious?

                last edited by 1 Reply Last reply Reply Quote 0
                • Signal11S
                  Signal11
                  Raw and Unwashed
                  Joined:

                  Thank you so much IH crew for setting this up so well and sparing us the hassle of customs duty and taxes! 😘 😘
                  Ordered something last Wednesday and received shipment Thursday. 1 day delivery!

                  Having no destination, I’m never lost.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • MichalMM
                    MichalM
                    Raw and Unwashed
                    Joined:

                    Where are the shipments from?
                    Netherlands?

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      From the UK.

                      However, as soon as we have done the legal things that we need to do, we will be bulk shipping all EU packages from the UK into The Netherlands, customs clearing them there, and then onward shipping to the end-user, at that point they will be an intra-EU shipment.  BUT, this will take about 6-8 weeks to put in place.

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • MichalMM
                        MichalM
                        Raw and Unwashed
                        Joined:

                        Complicated Breakshit  😉

                        last edited by 1 Reply Last reply Reply Quote 0
                        • daynymD
                          daynym
                          Joined:

                          Yepp. Great Service. Ordered yesterday 10 am, delivered today 9 am.

                          why so serious?

                          last edited by 1 Reply Last reply Reply Quote 0
                          • J
                            joeysullivan
                            Joined:

                            I'm stuck at checkout on www.ironhearteu.com…

                            We're sorry, we are unable to ship to the EU at this time.

                            Huh  😞

                            last edited by 1 Reply Last reply Reply Quote 0
                            • neph93N
                              neph93
                              見習いボス
                              Joined:

                              @joeysullivan:

                              I'm stuck at checkout on www.ironhearteu.com…

                              We're sorry, we are unable to ship to the EU at this time.

                              Huh  😞

                              You may need to delete your browser cache and restart your browser.

                              “Some of those that work forces
                              Are the same that burn crosses”

                              • Virginia Woolf
                              last edited by 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                Joined:

                                @joeysullivan:

                                I'm stuck at checkout on www.ironhearteu.com…

                                We're sorry, we are unable to ship to the EU at this time.

                                Huh  😞

                                Your email address is .co.uk and youre trying to checkout on ironhearteu.com
                                This site is restricted to EU addresses, if you are in the UK as your email address suggests, please checkout on ironheart.co.uk

                                You should also see this message:

                                and clicking that button will transfer your cart to the correct webshop.

                                If you are indeed in the EU and still having issues on ironhearteu.com, please drop me an email to shop@ironhearteu.com and we will work out what is going on

                                last edited by 1 Reply Last reply Reply Quote 0
                                • S
                                  Snowy
                                  Joined:

                                  Seems like the error message could be updated to be a bit clearer around the situation, once the situation is understood.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • KasiK
                                    Kasi
                                    見習いボス
                                    Joined:

                                    There a bug in my alerts… in the account area

                                    Something to remove from alerts won’t let you, same for the computer and mobile.

                                    Thanks

                                    Sent from my iPhone using Tapatalk

                                    The world's insane
                                    While you drink champagne
                                    And I'm livin' in black rain 4Q 🖕

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • J
                                      joeysullivan
                                      Joined:

                                      @Alex:

                                      Your email address is .co.uk and youre trying to checkout on ironhearteu.com

                                      Nope.

                                      @neph93:

                                      @joeysullivan:

                                      I'm stuck at checkout on www.ironhearteu.com…

                                      We're sorry, we are unable to ship to the EU at this time.

                                      Huh  😞

                                      You may need to delete your browser cache and restart your browser.

                                      It works fine now. Thanks  🙂

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        Thanks, Mohammed. I have the same issue here. Will get that looked at next week

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          @Kasi:

                                          There a bug in my alerts… in the account area

                                          Something to remove from alerts won’t let you, same for the computer and mobile.

                                          Thanks

                                          Sent from my iPhone using Tapatalk

                                          This is fixed now

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • KasiK
                                            Kasi
                                            見習いボス
                                            Joined:

                                            Thanks Alex I did try it it working..

                                            The world's insane
                                            While you drink champagne
                                            And I'm livin' in black rain 4Q 🖕

                                            last edited by 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright Iron Heart 2025.