• Home
    • Recent
    • Calendar
    • Register
    • Login
    Iron Heart Forum
    Iron Heart Forum

    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

    The Resource Centre
    723
    18.5k
    6.9m
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • GilesG
      Giles
      IHUK Crew
      Joined:

      I have no problems with the Credit Card company doing that, what I have a problem with is Zen assuming that the customer has a crystal ball and therefore does not need some advice as to what the issue is.  I get an email from Zen everytime this happens (so they know there is a problem - so you think they could pop up a message to the customer).  It pains me to see some customers trying 6 or 7 times to pay for an order.  If I catch it happening I email or phone the customer, but it is a shit way to handle a paying customer and I lose more sleep over this than anything else…..

      G

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • DougNgD
        DougNg
        Joined:

        Perhaps adding a "WARNING" to the checkout page would be of assistance?

        ie: "If you are having difficulties checking out and you are an international customer, please check with your credit card company to see if you have a hold on international purchases"

        I know violence is not the answer, I got it wrong on purpose

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          Peter has just reminded me that we tralked about doing this.  I siad no because I think it looks shitty and pitiful, but on balance it appears to be the only solution we have.  I will ask him to do it…..G

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • BeatleB
            Beatle
            Joined:

            does this mainly happen to new customers or registered customers as well ?

            We can do anything

            http://bybeatle.com

            last edited by 1 Reply Last reply Reply Quote 0
            • SeulS
              Seul
              Joined:

              I've been having this with a UK website (Play.com) now as well… But I hate calling customer support service...

              Why don't they just accept Paypal for fuck sake...

              last edited by 1 Reply Last reply Reply Quote 0
              • D97x7D
                D97x7
                Joined:

                I've had it happen to me twice, both times UK companies both times I was a returning customer and I live in the UK.

                last edited by 1 Reply Last reply Reply Quote 0
                • BeatleB
                  Beatle
                  Joined:

                  this sucks…

                  We can do anything

                  http://bybeatle.com

                  last edited by 1 Reply Last reply Reply Quote 0
                  • C
                    cowsareforeating
                    Joined:

                    When do jeans stop bleeding? I really want to wear some lighter colored suede shoes that wouldn't look good with raw denim stains. More specifically when will IH-301's stop bleeding 😛 I've heard the tips about taping your hem but i'd really rather not.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • mvbM
                      mvb
                      Joined:

                      you can try spraying the cuffs inside out with water repellent spray though opinions of the effectiveness vary

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        @simon626:

                        Does slubbiness = more roughness  YES

                        And does more roughness or abrasion = contrasty fades YES

                        So would slubby = contrasty fades?  YES

                        And if so, can it be assumed that the new 18oz denim will fade faster than the usual 21 oz denim? IT WILL FADE WITH MORE CONTRAST, BUT THE UNSTRESSED/UN-ABRADED/UNEXPOSED TO THE ELEMENTS AREAS WILL STAY DARK

                        Just a random thought/ question.

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • BeatleB
                          Beatle
                          Joined:

                          lol..simon, I thought you didn't like od fades and wanted to go with indigo ?

                          We can do anything

                          http://bybeatle.com

                          last edited by 1 Reply Last reply Reply Quote 0
                          • riffblaster generalR
                            riffblaster general
                            Raw and Unwashed
                            Joined:

                            od's are seriously awesome simon.  you will be happy, especially if you aren't super into black jeans.  the indigo tint is there all the time.    i wish my 301 od's had fit better because i loved the denim and the color.  i want to get another pair of od's this year at some point which leads me to this question….

                            is there a timeframe of when the od busters will be released?  i am on the fence about 666, busters, or 634s in od.

                            PUT DOWN THAT STARBUCKS, PICK UP THAT GNARBUCKS!!

                            last edited by 1 Reply Last reply Reply Quote 0
                            • SeulS
                              Seul
                              Joined:

                              Well, after a year of wearing my SEXIH07bks I can only state this:

                              • didn't like the OD
                              • LOVED the superb fit so bought the indigo version
                              last edited by 1 Reply Last reply Reply Quote 0
                              • BeatleB
                                Beatle
                                Joined:

                                to me, od is like next level denim. I just love how the denim looks always slick and clean - same token I absolutely enjoy the speed of fading you get when wearing a regular pair of indigos.

                                Riffblaster - I know the od Busters are ordered - so maybe they will hit the Castle around March …but you know how they say - "it will happen when it happens"

                                We can do anything

                                http://bybeatle.com

                                last edited by 1 Reply Last reply Reply Quote 0
                                • SeulS
                                  Seul
                                  Joined:

                                  I just have the opposite of opinion there, Beats… Had the feeling they always looked dirty (they more than probably just were)... Indigo is better at camouflaging dirt, I guess...

                                  Mainly, though, I treated them wrong from the start... Machinewashing to try and shrink them for example... What was I thinking?.. Anyway, sticking to indigo for 2k11... And very few handwashes...  😘

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • deadendproD
                                    deadendpro
                                    啓蒙家
                                    Joined:

                                    overdye is like a toddler. you have to stick with them and be patient, but as time progresses the denim lightens up and out pops the shades of blue that you never knew existed. and unlike indigo where you can readily and easily check progress with the fading, overdye only shows when it is ready to be seen. just hit it hard dude. as long as you like the cut, the denim and denim treatment will speak for themselves.

                                    Currently Wearing:
                                    SExSx3s 27-01
                                    15.4oz 3sixteen Type 3
                                    25oz Samurai Type 1

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • SeulS
                                      Seul
                                      Joined:

                                      Let it be known that my SEXIH07bks will stay with me - only on me dad's legs for now… Love 'm way too much to sell (the thought alone makes me feel queasy)...

                                      And deadendpro: I know, and completely agree with what you say... But I dropped me wee'un on its head at the start and can't imagine it speaking properly anywhere soon...

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • D97x7D
                                        D97x7
                                        Joined:

                                        I've just bought a 1L bottle of Dr Bronners so I can wash my jeans in a bath tub, just wondered how much of it I should use? ie a squirt, a cap full or more.
                                        Probably a dumb question I know but thought I'd ask anyway.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          a couple of caps.

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • D97x7D
                                            D97x7
                                            Joined:

                                            Thanks Giles

                                            last edited by 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright Iron Heart 2025.