SHIPPING

[Snowy]

You guys like to have dropped a load off before picking one up?

[Seul]

It's all about balance.

[Madame Buttonfly]

Anything ordered (Europe and USA) over the weekend will be shipped UPS Express on Monday to arrive before Christmas 

[Seul]

You guys… 

[veloaudio]

Well this is a first:

[Giles]

I received this email this morning:

Dear Giles

I hope you are well? In Marks absence today I am sending you a report containing a number of Iron Heart shipments that have been delayed due to a security alert at Stansted airport over the weekend. Unfortunately these will incur a days delay so please be aware in the event your customers inquire.

[veloaudio]

Thanks!

[Madame Buttonfly]

We're trialling Interlink's courier services - for the time being just for UK and German customers.

We believe this may enable us to give a better service to you, in terms of the information they provide both you and us, and the fact that you can contact them to make changes to the delivery.

We'll be canvassing your opinions on whether their services are good, bad or indifferent - and after a week or two will make a decision whether we stick with them or not, and for what countries.

[ruben]

Interlink use the same system as DPD which is pretty amazing. The hour window and numerous live options are way ahead of the other carriers. I think you'll be impressed..

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[Madame Buttonfly]

@ruben:

Interlink use the same system as DPD which is pretty amazing. The hour window and numerous live options are way ahead of the other carriers. I think you'll be impressed..

We really hope so.  In Germany the carrier is DPD.  If they can do what they say they will it should be good news, so our fingers and toes are firmly crossed.

[Dion]

DPD is daaamn fast and reliable. I hope it stays this way :).

[rocket]

the map tracking works pretty ok most of the time and they are usual match the 1 hour time frame they give you, so…

[spitfiredealer]

Can't fault interlink. Got a text this morning at 08:15 telling me my order would be delivered between 11:55-12:55.
Just been delivered now. Works for me

[Megatron1505]

Impressed with the available info so far, looking good !

[Cutlasshound]

Excellent service. The fact that you can remotely track the package and also amend delivery is incredibly useful.

Plus the chap wasnt a miserable bastard. Unlike how the UPS man could be on occasion!

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[Dion]

I only experienced that the UPS-guys are the nicest. Perhaps they get paid way better than the others ;).

[Madame Buttonfly]

Many thanks for feedback so far, it reassures me that we were right to go ahead with the Interlink trial.  I'm confident this will work well for the UK, am looking forward to feedback from some German customers on their Interlink/DPD deliveries which should start hitting today.

And FYI, we have no intention of discontinuing with UPS, they look after us extremely well and we strongly believe they are the best shipping solution for our "long-haul" deliveries and all of our imports.

[Seul]

@den213:

I only experienced that the UPS-guys are the nicest. Perhaps they get paid way better than the others ;).

I hope so, cause my UPS dude is the best freakin guy in the world!..

[Finkster]

My enthusiasm is low …  -.-
I have good experiences with UPS and DHL (mostly)
... the other parcel service guys here are a bunch of lazy and unable Assholes.
Anyway - wait & see 

[Megatron1505]

Jeans arrived at the time I was told. Thumbs up from me