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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    ALDEN

    Footwear
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    • GilesG
      Giles
      IHUK Crew
      Joined:

      I have no idea what @denimeric said as it has been deleted, but what I was saying (or indeed wanted people to hear) is as per @seawolf 's reading of it:

      He was saying it's bullshit that our service members are buying good quality gear (in this case my pair of Aldens) to replace the crappy stuff that we're issued.

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        @denimeric:

        And every brand has had or will have some quality issues one time or another.

        Of course they do.  And Iron Heart is no exception.  We fuck up some times and it hurts when we do, it really does (you don't want to be anywhere near me when we have let a customer down).  But what defines a brands customer service, is how they deal with the shit.  Being great when everything is going well is easy.  Dealing with shite is not so easy, and some brands are empirically shite at dealing with shite…And I have no time for shite...

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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        • hajdukH
          hajduk
          啓蒙家
          Joined:

          So true…

          Sent from my iPhone using Tapatalk

          "Ignorance, allied with power, is the most ferocious enemy justice can have" James Baldwin.

          last edited by 1 Reply Last reply Reply Quote 0
          • D
            denimeric
            Joined:

            .

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            • D
              denimeric
              Joined:

              .

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              • seawolfS
                seawolf
                Mod Squad
                Joined:

                "Anyone can hold the helm when the sea is calm."

                -Publilius Syrus

                “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                @zeebeeleather

                last edited by 1 Reply Last reply Reply Quote 0
                • Chiba J.C
                  Chiba J.
                  Joined:

                  Haven't had any problems with any of my Aldens.

                  My one regret is that I purchased a plain toe boot rather than the Indy. Really wish I had gone Indy.

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                  • derivative666D
                    derivative666
                    Joined:

                    My biggest Alden regret is following the masses when everyone started hating on Alden and selling my Roy boots and black shell cordovan boots.

                    "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

                    last edited by 1 Reply Last reply Reply Quote 0
                    • madmondayM
                      madmonday
                      Raw and Unwashed
                      Joined:

                      @denimeric:

                      I totally think it´s blown out of proportion on these forums. That´s one of the downside of forums.

                      actually that's one of the + of forums.  it lets me know ahead of time what I can expect from a vendor from people who have horrible taste in goods & services . . . .  just like me.  if someone i trust says a company sucks for the following reasons i tend 2 take their word on it. i also like 2 reward companies who go the extra mile for their customers . . . or what was the standard many moons ago, by answering for their products.

                      forums just shine a light on the good & the bad.

                      head high, middle finger higher

                      last edited by 1 Reply Last reply Reply Quote 0
                      • seawolfS
                        seawolf
                        Mod Squad
                        Joined:

                        @derivative666:

                        My biggest Alden regret is following the masses when everyone started hating on Alden and selling my Roy boots and black shell cordovan boots.

                        You still have your Longwings though, right? Please tell me you do…

                        “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                        @zeebeeleather

                        last edited by 1 Reply Last reply Reply Quote 0
                        • derivative666D
                          derivative666
                          Joined:

                          Of coarse and I traded a pair of Viberg scout boots for a pair of Alden cordovan color 8 indys

                          "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

                          last edited by 1 Reply Last reply Reply Quote 0
                          • madmondayM
                            madmonday
                            Raw and Unwashed
                            Joined:

                            those cordovan indys were a good deal.

                            stop being such a forum whore D666 & going with the wave.

                            what's next, Wesco?

                            head high, middle finger higher

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                            • D
                              denimeric
                              Joined:

                              [.

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                              • Megatron1505M
                                Megatron1505
                                見習いボス
                                Joined:

                                My worn in Indy's which I acquired from @seawolf are extremely comfortable, and despite definitely being well worn they display zero structural issues.

                                I was one of those guys who always like the Indy boot, but was kinda put off by some of the negative comments about how Alden deal with issues. Having tried these Indy's I will definitely be back for another pair in the future.

                                Made in England, clothed in Japan, fed in America and drunk in Belgium !

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                                • seawolfS
                                  seawolf
                                  Mod Squad
                                  Joined:

                                  The Barrie last is my favorite fit of any shoe ever. I'm currently wearing my Black PTB's and they're so damm comfortable. The Trubalance last is great too, and @Megatron1505  you should get a narrower pair for your next pair of Indy boots and you'll be over the moon!

                                  “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                  @zeebeeleather

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • derivative666D
                                    derivative666
                                    Joined:

                                    Couldn't agree more Barrie/Trubalance = walking on clouds

                                    "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

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                                    • arrowA
                                      arrow
                                      Joined:

                                      Indy from Unionmade

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                                      • derivative666D
                                        derivative666
                                        Joined:

                                        Speaking of Indy's

                                        "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

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                                        • seawolfS
                                          seawolf
                                          Mod Squad
                                          Joined:

                                          Jeff! Did you get new Indy boots in shell?!

                                          “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                          @zeebeeleather

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • derivative666D
                                            derivative666
                                            Joined:

                                            That I did @seawolf. I traded a pair of viberg service boots for them.

                                            "honorable mention to the bearded giant aka derivative666 for being a stand up dude & not changing with the seasons since i've been around these parts" Monday

                                            last edited by 1 Reply Last reply Reply Quote 0
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